Edenmoor (formerly Pipers Farm) Reviews

Name: Edenmoor (formerly Pipers Farm)
Address: Unit 1A Longbridge Meadow, Cullompton, Devon, Devon
Rating: 4.82

4.8 Rating 6,855 Reviews

96 %

of reviewers recommend Edenmoor (formerly Pipers Farm)

4.8

Based on 6,855 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Edenmoor (formerly Pipers Farm):

At Edenmoor, our mission is simple: to bring the finest food in the UK straight to your door and to connect you with food you can trust.

Visit Website

Phone:

01392 881380

Email:

hello@edenmoor.com

Write Your review

Tell us how Edenmoor (formerly Pipers Farm) made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Edenmoor (formerly Pipers Farm) 3 star review on 1st December 2023

TOMAS SUTKAITIS

Edenmoor (formerly Pipers Farm) 5 star review on 25th October 2023

Aaron Monington-Russo

Edenmoor (formerly Pipers Farm) 5 star review on 11th October 2023

Kerry Eaton-Griffin

Edenmoor (formerly Pipers Farm) 5 star review on 5th September 2023

Jan Greener

Edenmoor (formerly Pipers Farm) 5 star review on 10th August 2023

Faye Canavan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My third order with Pipers Farm. Ordering simple; despatch, delivery and arrival as planned. Packing superb. Everything arrived frozen as expected. The Native Breed smoked gammon steaks were succulent, tasty and brought back memories of the way these things used to taste before supermarkets were invented. The lamb loin chops were also superb. It's Native Breed pork burgers tonight - can't wait. Worth every penny. Thank you.”

Helpful Report

Posted 3 years ago

Hello Irene Thank you so much for posting such a lovely review of us here at pipers farm. It is great to see you have had a few orders with us and that you have really enjoyed every single one of them. To see all these lovely comments about everything we do here and not just our delicious products, it really does seem you enjoy the whole experience we have to offer here which we are thrilled about. Thank you for spending your time to leave us this review and we can't wait to hear about all the future orders with us. Many thanks, Pipers Farm

Posted 3 years ago

“This is the second time I’ve ordered with Pipers farm. First time one of the items had hole in it so had to be binned. Customer service was good, apologised and refunded me for the item within a few days. Second box again damaged item which leaked all over the box making the box and other items wet. I emailed with pictures the same day as delivery and 4 days later still no reply. Pipers have now contacted me and arranged a refund of the damaged item.”

Helpful Report

Posted 3 years ago

Hello Carrie Thank you for your recent review of us here at Pipers Farm. We are sorry to hear you have not had the best start to your Pipers Farm experience. I have passed this across to the dispatch team to let them know what has happened and we will be discussing how we can avoid this from happening again. I am glad that this has been resolved for you and once again want to apologise greatly for this. Here at Pipers Farm, we want our customers to experience the best of the best from ordering all the way through to receiving to order and I am sorry that this hasn't been the case for you. I do hope that your next order is absolutely perfect and we can see a real pipers farm experience. Many thanks Pipers Farm

Posted 3 years ago

“19 so have had to cancel dinner with Friends - really annoyed on the lack of comms on a first time order of £94 delivery charge as well my god I have bee royally ripped off”

Helpful Report

Posted 3 years ago

Hi Jason, I am sorry to hear that you were disappointed with your first delivery from Pipers Farm, but grateful that you have taken the time to let me know by email. I have now shared your feedback with DOD and we have also refunded your Saturday delivery charge for you. We are so sorry that you were disappointed - please do let me know if there is anything else I can do to help? Best Wishes Pipers Farm

Posted 3 years ago

“Best cheese you’ll ever buy by far!!”

Helpful Report

Posted 3 years ago

“We have just enjoyed Venison Wellington using a Pipers Farm saddle of venison and the recipe from your website. It was delicious, the meat was lovely and tender. Looking forward to cooking another saddle in the same way.”

Helpful Report

Posted 3 years ago

Hi Penelope, Thank you very much for this lovely review about us here at Pipers farm. We are thrilled to hear you had a fantastic experience with our venison wellington and that you loved the delicious meat. I hope that your future orders as just as delicious as this one!

Posted 3 years ago

“EXCELLENT food! I started with Pipers farm with a Haggis. (They were recommended by Nc'nean Whisky, another favourite of mine!) It was honestly the nicest haggis I've ever eaten. I've subsequently ordered other meat and cheese and it's all been delicious, great quality and really well packaged to boot. RECOMMENDED!”

Helpful Report

Posted 3 years ago

Hi Oliver, Wow! thank you for such a wonderful review about us here at Pipers farm. We only do a short supply of Haggis every year so we are so glad to hear that you managed to get one and enjoy it! So glad to hear that you're trying out all of our other products too and hope they bring you just as much enjoyment as the Haggis did!

Posted 3 years ago

“Excellent experience with Pipers Farm. Thank you, thank you xxxx”

Helpful Report

Posted 3 years ago

“Really really really tasty meat. The difference between Pipers and your local supermarket's is huge. I don't need to eat as much as it tastes so much better and is undoubtfully more nutritious. Do try them.”

Helpful Report

Posted 3 years ago

Hi Andrew! Thank you so much for your fantastic review of us here at Pipers Farm. We are so glad that you have been enjoying our products and rate them so hugely! We try our best to supply our customers with the finest of meats and other products and are glad to hear you think so highly of us here. We will continue to provide the best service and products!

Posted 3 years ago

“Wonderful cheese. I can recommend the Baron Bigod in particular. I couldn't stop eating it.”

Helpful Report

Posted 3 years ago

“Always excellent service and first class produce.”

Helpful Report

Posted 3 years ago

Hello Josephine, Thank you so much for such a lovely review here at Pipers farm. I am so glad to hear you enjoyed the order and everything else that came with it. We want to offer not only the best products but the best service with it so that customers can receive the ultimate package!

Posted 3 years ago

“Another great box of fantastic meat from Pipers Quality suppliers head and shoulders above the factory products.”

Helpful Report

Posted 3 years ago

Hello Elliot, Thank you very much for your lovely review about us here at Pipers Farm. We are so glad to hear you have been enjoying our meat boxes and being able to try and sample the different meats we have to offer here. Thank you again for those kind words and we do hope you enjoy future orders with us!

Posted 3 years ago

“There meat is to die for mutton slow cooking gorgeous thanks pipers farm.”

Helpful Report

Posted 3 years ago

“Every single thing I have purchased from Pipers Farm has been excellent, from meat and meat products [fabulous sausages, and the burgers are the best I've ever had], through bakery, the wonderful chutneys, to the delicious cheeses. Packed with care, delivered promptly. A real treat.”

Helpful Report

Posted 3 years ago

“Great Quality and Great tasting meat. It has completely changed the way I shop now.”

Helpful Report

Posted 3 years ago

“Pipers Farm is one of my favourite companies. Their meat is of exceptional quality, particularly the chicken, which is consistently some of the best I've ever had. Their commitment to animal welfare is second to none. And when I was putting together a "best of British cheese" selection I was surprised to find the Pipers sold pretty much every single one - more than any of the specialist online cheese retailers. Add in their fantastic, friendly customer service and I really don't have a bad word to say about them!”

Helpful Report

Posted 3 years ago

“Really good quality meat worth paying a little extra for. We should all be eating less meat but better quality and supporting British farmers. Easy to navigate website and good delivery service. I like the wool insulation in the delivery boxes and so do my garden birds.”

Helpful Report

Posted 3 years ago

“Finding Pipers Farm gave me a unique opportunity to order great-tasting clean fresh grass-fed meat from a farm - from people who know what they are doing! People like me want great tasty fresh healthy meat - pure and simple. The farming methods are extremely better for the animals, humans and the environment! Especially as grass-fed animals have the best meat. In addition to being packed with B vitamins, grass-fed meats are much better for humans as it has other antioxidants compared to grain-fed animal meat. Grass-fed meats have significantly lower levels of saturated fat compared to grain-fed meats.”

Helpful Report

Posted 3 years ago

“I have used Pipers Farm for many years now and I wouldn't even consider going anywhere else. I fully value their ethics and any products I have received have been first class. I have utmost trust in their farming methods, and that other farms/suppliers they choose to get supplies from have been vetted and approved, and that all the animals are treated with respect All the above goes without saying that their meat, fish and other products taste superb. I cannot recommend highly enough...... eat a supermarket chicken (or any other meat) versus one of pipers farm and the answer would be indisputable. Support all their good work .......it's worth it.......less is definitely more!!!!!!!”

Helpful Report

Posted 3 years ago

“Excellent choice of free range produce. I can tell the quality is really good by the taste. Speedy delivery & packaged carefully & thoughtfully. I will buy again from Pipers Farm.”

Helpful Report

Posted 3 years ago

“Delivery on time. Fantastic quality meat & great tasting. Disappointed with the amount of packaging used. As an example, I purchased 2x packs of 6 chicken thighs. Expecting 1 or 2 vac packed bags but received 2 labelled bags inside each were 6 x thighs individually vac packed. Just defrosted 500gm minced lamb and again outer bag containing 2 x 250gm vac packed. Is all this packaging necessary?”

Helpful Report

Posted 3 years ago

Edenmoor (formerly Pipers Farm) is rated 4.8 based on 6,855 reviews