PikPerfect AG Reviews

Name: PikPerfect AG
Address: Schlierenstrasse 15, Uitikon-Waldegg, Zürich
Rating: 4.91

4.9 Rating 3,651 Reviews

99 %

of reviewers recommend PikPerfect AG

Company Reviews

Metrics

Info

4.9

Based on 3,651 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	5 out of 5

About PikPerfect AG:

Our designers create Photo Books and Wedding Albums you'll cherish for life!

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PikPerfect AG 5 star review on 16th May 2025

Brigitte R

PikPerfect AG 5 star review on 7th May 2025

Claire B

PikPerfect AG 5 star review on 6th March 2025

Lipikar N

PikPerfect AG 5 star review on 21st February 2025

Tim A

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“They were very helpful and the result was great. I would use them again.”

Helpful Report

Posted 4 years ago

“kai was extremely responsive and easy to work with. The quality is great! Very happy with my wedding album. The delivery was sooner than expected. The only reason I didn't rate as excellent is b/c there was no way to enter in two different addresses for the two albums I ordered (one for me and my husband and the other for my mom) Best, Sharlene”

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Posted 4 years ago

Hi Sharlene, We're happy to hear you like your wedding album :) While it's not possible to split the same order into two different shipments, you can complete purchase on the first and ship to one address, and then reorder the same album again, shipping to a second address. The only downside of this is you'll lose out on our flat rate shipping as you'll be paying for shipping twice. Hope that helps for future photobook purchases. Best regards, Nick

Posted 4 years ago

“Brilliant service! Brilliant final product! Very happy but just a tad expensive.”

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Posted 4 years ago

“first time user and found it easy to navigate the web site. communication back to me was excellent and timely. Issues raised or requests made were all addressed and finally when item arrived (layflat leather bound album) it was delivered safely well parcelled and as described - good job!!”

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Posted 4 years ago

“Tolles Konzept und ein wunderbares Ergebnis. Wir sind total zufrieden und freuen uns jedes Mal unsere beiden Hochzeitsalben anzuschauen.”

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Posted 4 years ago

“We ordered a premium lay flat 30x30 album with a photo cover. Really good quality product that feels heavy and expensive and speedy service. Emails and drafts were always responded to and sent back within a few days. I had a few worries regarding the quality of some of my images due to their size and Susanne was very helpful in sending over a full size image to check we were happy. We are very pleased with our final album and our parents love their smaller versions. Would definitely recommend and use this service again.”

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Posted 4 years ago

“The concept of an online album is daunting but once you stay the process and see the work that the team do it becomes more reassuring. The only thing that remains difficult to know for sure is the quality of the paper, pictures etc. How they look and feel when you receive the album. I received my album and I was more than happy with the quality. Although I think it is quite expensive, especially when you aren't sure what it's going to be like, it is a very good quality product. The only reason I didn't give 5 stars is because the price is a little high and there are no samples on offer for you to know for sure what paper etc. you want Would definitely use again!”

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Posted 5 years ago

“A lovely photobook, great quality, easy to design, would recommend”

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Posted 5 years ago

“Good morning! I found your customer service to be excellent and your turnaround time was lightning fast especially given your location in mind, I am in the United States. However, I am disappointed in that I thought the layout would be hard cardboard type pages instead of paper. Perhaps this was a misunderstanding on my part so I am not seeking a refund but I am wondering if you offer this option. I would very much like the book to have stiff hard cardboard like pages in a lay flat format.”

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Posted 5 years ago

Hi Maia, thanks for your comments and feedback. We do offer thick cardboard pages with our premium layflat album, but unfortunately you did not choose this option when you started your album. If you'd like to have your album reprinted as a premium album, please reach out to our design team, they will be happy to assist you. Thanks! Nick

Posted 5 years ago

“Poorly designed computerized system. Very very confusing But the end result is Super.”

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Posted 5 years ago

Hi Albert, we're happy to hear you found the albums super :) I think the confusion stems from the fact that you started 12 different photo books simultaneously. I would recommend working with smaller sets the next time, it will make keeping track of everything a lot easier for you. Best regards, Nick

Posted 5 years ago

“I'm very happy with the design and the service. They are very patient and all change that I wished were done. Thank you!!!”

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Posted 5 years ago

“Loved the wedding album that was produced. Very good level of communication and feedback from the album producers. Loved that they were able to work with me on making as many edits and changes that we wanted to produce a final version that will last a lifetime for us, filled with wonderful memories!”

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Posted 5 years ago

“Easy and good quality”

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Posted 5 years ago

“Very efficient and helpful service. Had been searching online for sometime to find someone to prepare our wedding photo book, the service they provided was by far the best out there for our budget.”

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Posted 5 years ago

“The quality and workmanship is top notch; I only wish the prices were a little more economical for a photographer.”

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Posted 5 years ago

Hi Mandi, thanks for your feedback! We work with a lot of professional photographers and offer special terms when they're purchasing multiple albums for us in a year. Please contact us at support@pikperfect.com and we'll be happy to send you more details on this. Best regards. Nick.

Posted 5 years ago

“I had a great experience with PikPerfect and probably saved over $1000 on a comparable service with a photographer. I liked that you can have unlimited edits (I had 5 rounds) and they check with you if a photo may not print well. My only suggestion for improvement is to have the designers more pro active about suggesting enhancements. I tried to have them enhance photos but ended up having a third party enhance photos that I ultimately used in the album.”

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Posted 5 years ago

“Great photo album!”

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Posted 5 years ago

“Very pleased with the product I received! Trent”

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Posted 5 years ago

“The service provided by PikPerfect team was really good..Stephanie was very helpful and patient with the changes requested :) My suggestion is that would be good to allow users to edit format and/or colour for minor changes. Also, i noticed some pictures in the album didn't have same quality but was a bit difficult to see upfront in the screen and shots sent previously. Many thanks!”

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Posted 5 years ago

“Super pleased with our lay flat wedding album! The design service was excellent, really quick and easy to make our changes and we were so pleased with the end result! Lovely quality paper and print.”

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Posted 5 years ago

PikPerfect AG is rated 4.9 based on 3,651 reviews