The concept of an online album is daunting but once you stay the process and see the work that the team do it becomes more reassuring. The only thing that remains difficult to know for sure is the quality of the paper, pictures etc. How they look and feel when you receive the album. I received my album and I was more than happy with the quality. Although I think it is quite expensive, especially when you aren't sure what it's going to be like, it is a very good quality product. The only reason I didn't give 5 stars is because the price is a little high and there are no samples on offer for you to know for sure what paper etc. you want Would definitely use again!