PikPerfect AG Reviews

Name: PikPerfect AG
Address: Schlierenstrasse 15, Uitikon-Waldegg, Zürich
Rating: 4.91

4.9 Rating 3,342 Reviews

99 %

of reviewers recommend PikPerfect AG

Company Reviews

Metrics

Info

4.9

Based on 3,342 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.9 out of 5

About PikPerfect AG:

Our designers create Photo Books and Wedding Albums you'll cherish for life!

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PikPerfect AG 5 star review on 22nd March 2024

Anonymous

PikPerfect AG 5 star review on 16th January 2024

Taylor R

PikPerfect AG 5 star review on 27th December 2023

Trevor H

PikPerfect AG 5 star review on 27th September 2023

Anonymous

Anonymous // 01/01/2019

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English

“A great photo book was produced, most step were easy follow. The only issue I had was finding out the different patterns that were available to go above and below small pictures.”

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Posted 1 year ago

“The book came out really nicely, but the editing process was onerous. one should be able to add photos at the same time as you are adding notes. It is clunky to have to email the photos - I was never really sure what changes had been made- there was nothing highlighted, just an entirely new draft sent.”

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Posted 2 years ago

Hi Linda, we're sorry to hear you struggled with the review process. All previous versions of the album design that highlight the changes are available for review below the album draft we email you. Additional photos can also be uploaded directly on the website, but some customers find it easier to just email these to us if it's only a few. Don't hesitate to reach out with questions when we design your next album, I'll be happy to help :) Kind regards, Sonja

Posted 2 years ago

“Very easy to use. Very helpful”

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Posted 2 years ago

“Really pleased with the quality of our photobook. Was quite a straight forward process for editting.”

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Posted 2 years ago

“Super schöne Alben.”

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Posted 2 years ago

“I find the service very good. Very friendly. The only thing that could be improved would be the ability to customize at home. You would save a lot of e-mail traffic. Maybe just leave the design to the professional, but you still have the option to edit it yourself. Many Thanks. With best wishes.”

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Posted 2 years ago

“Super happy with the finished product - the album looks great. The team were great and responsive to any requests I had. The album was expensive but worth it for a wedding album that I'll cherish forever.”

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Posted 2 years ago

“Die Online-Kommunikation habe ich als zuvorkommend und effizient erlebt. Für das Prozedere betreffend Bilder hochladen und Gestaltung des Albums hätte ich mir auf der Website genauere Angaben zur Vorgehensweise gewünscht. Das Album selber ist aber schön und in guter Qualität gestaltet.”

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Posted 2 years ago

“Wir sind sehr zufrieden mit PikPerfect. Die Gestaltung des fotobuchs ist sehr schön geworden. Die Farben sind ein bisschen weniger leuchtend als auf den digitalen Bildern. Ansonsten sind wir zufrieden.”

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Posted 2 years ago

“Absolutely amazing service and final product. I bought the premium lay flat wedding album- I was pleased to receive a good quality album! We payed for the service to have someone put all the photos together... I was allowed unlimited edits until I was happy with the final product. Would recommend pikperfect.”

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Posted 3 years ago

“I am very happy with the lay flat album I ordered. I like that I didn’t have to set the pictures up myself and you just submit photos and they make it chronological and organized for you. The only issue I had with my order was I ordered the additional album case for $70 and didn’t realize it was the size of the largest album they sell. I purchased the smaller album so now I have this HUGE case and the album sits inside but I thought it would fit the album appropriately.”

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Posted 3 years ago

“Hat seinen Preis, aber super Qualität und sehr einfache Anpassungsmöglichkeiten. Zudem schnelle Antworten.”

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Posted 3 years ago

“Very helpful, prompt clear communication. Not the broadest range of picture layout.”

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Posted 3 years ago

“Super einfach und unkompliziert und endlich nicht mehr selbst Stunden sitzen um die Bilder anzuordnen! Wünsche werden unkompliziert und schnell umgesetzt. Einziger Minuspunkt ist, dass die Farben relativ blass abgedruckt werden. Hier wäre noch Luft nach oben. Bestelle aber sicher mal wieder!”

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Posted 3 years ago

Liebe Carolina Vielen Dank für Dein Feedback! Wir freuen uns sehr, dass Dir unser Service so gut gefällt. Die Farben sollten im Druck prinzipiell dieselbe Qualität haben wie die Originalfotos - abgesehen davon, dass sie im Album nicht von hinten beleuchtet werden wie bei einer Bildschirmansicht. Vor allem bei unkalibrierten Monitoren kann die Ansicht daher zu hell und übersättigt sein. Sollte es sich in Deinem Fall um einen Produktionsfehler handeln, kümmern wir uns natürlich um Abhilfe. Schick Deinem Designer doch bitte ein paar Fotos, damit wir dies analysieren können. Herzliche Grüsse Sonja

Posted 3 years ago

“I ordered an album last year and thought they have excellent quality and service. During the development of the album the communication was great. I was a little disappointed after I ordered it because I didn't receive any updates and waited for almost a month (xmas, covid, etc). It would be nice to be kept informed during production and shipping. In any case, the album arrived and I was really happy with the result. I do recommend this service!”

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Posted 3 years ago

Hi! Thanks for your feedback. Unfortunately, we did experience some additional delays last month due to the holidays and additional covid restrictions, but you certainly should have been informed about this. I apologise and assure you that we strive to do better than this. Kind regards, Sonja

Posted 3 years ago

“We ordered layflat album for our wedding. The album layout sent to us were disappointing, it looked like self made shutterfly family photobook. After couple of revisions, we took the matter into our own hands and gave page by page instructions on what to do. The "designer" did make most of the changes we requested. The album quality is great but I wish the design aspect is better. It took us several weeks went back and forth to communicate the design for the album. The "designer" didn't really help with design.”

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Posted 3 years ago

“Did a great job with our wedding album! Quick response times and good product for the price!”

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Posted 3 years ago

“Ich bin gut betreut worden und habe meine Bücher vor Weihnachten bekommen. :) Ich finde das Preis Leistung super passt. Pikperfect werde ich weiterhin verwenden und empfehlen. Danke”

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Posted 3 years ago

“Schnelle, sehr sinnvolle Rückmeldungen und Kommunikation, die zu einem schönen Fotobuch führt.”

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Posted 3 years ago

“The album of our wedding was amazing, such a professional service and great luxury album. Definitely recommend PikPerfect”

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Posted 3 years ago

PikPerfect AG is rated 4.9 based on 3,342 reviews