Physical Gold Reviews

Name: Physical Gold
Address: 63/66 Hatton Garden, London, London Borough of Camden
Rating: 4.86

4.9 Rating 1,163 Reviews

99 %

of reviewers recommend Physical Gold

Company Reviews

Metrics

Info

4.9

Based on 1,163 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

About Physical Gold:

Making physical gold and silver investment simple and accessible.

Visit Website

Phone:

020 7060 9992

Email:

info@physicalgold.com

Location:

63/66 Hatton Garden,
London
London Borough of Camden
EC1N 8LE

Write Your review

Tell us how Physical Gold made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Physical Gold 5 star review on 4th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was very civilised.”

Helpful Report

“all dealings with the team were satisfactory and defined obiective achieved”

Helpful Report

“as a new customer to this type of investment a little more information on commision and by back costs and percentages would b of help to give overall view of investment”

Helpful Report

“Very pleased with the personal service, prompt replies by telephone and email and very knowledgeable staff.”

Helpful Report

“Very professional service and been a pleasure dealing with ***. Will certainly be using the services again in the future.”

Helpful Report

“This was a first for me - I bought a mix of gold sovereigns and Britannias as a gold investment. Physical Gold were extremely professional and helpful. They answered all my questions and made me feel comfortable before, during and after my purchase. They are extremely competitive and I wouldn't hesisitate in recommending them to my friends and family.”

Helpful Report

“Prices are slightly higher when buying than *** but the storage service more than makes it worthwhile. My dealings have so far all been to my\ncomplete satisfaction, I intend to buy more gold/silver\nthis week!”

Helpful Report

“This was a new type of investment for me and PGL were very helpful from the initial enquiry stage through to purchase.\nRecommended”

Helpful Report

“all fine”

Helpful Report

“I have been dealing with Physical Gold for three years and in that time I have formed a great relationship with them.\nThey have given good advise on my investments and are always on the end of a phone to give help if needed.\nIn these difficult times where we have to be cautious with our investments they are one of the few companies that I trust 100%”

Helpful Report

“As first time experience nothing to compare service with.\nWould like online prices of sovereigns”

Helpful Report

“Overall very good, but did request to know the 'spot' price of the two tranches of gold that we bought but the answer was not forthcoming !”

Helpful Report

“I was very satisfied with the customer care provided and promptness/efficiency of your delivery service.\nBearing in mind that all forms of investment tend to be a lottery your monthly review of world affairs which affect the price of gold is always very informative and interesting.\nI would certainly recommend your company to anyone who is looking for a long term investment.”

Helpful Report

“Easy system and process\nNo hesitation in recommending to others”

Helpful Report

“The only suggestion I can think of is for you to wave a magic wand and take the price of Gold to around $3,000 per ounce. My guess is five years without the magic wand.\n\nRegards, \n\n***”

Helpful Report

“Every time I have had dealings with your fine company I have been delighted. I enjoy your approach, your warm friendly service and your lack of pressure in our dealings.\n\nAll in all, I am more than satisfied with all aspects of your company. I would recommend you to my closest of friends and family.\n\nI look forward to all our future dealings.\n\n***”

Helpful Report

“I am a first time buyer and felt confident from the word go. The whole procedure for purchase and delivery was so easy and stress free.”

Helpful Report

“Not sure you can improve just keep looking after your clients in the same proffesional way”

Helpful Report

“No complaints about Physical Gold whatsoever - always very quick to respond to questions and orders.”

Helpful Report

“Advice and support was first class.”

Helpful Report

Physical Gold is rated 4.9 based on 1,163 reviews