Physical Gold Reviews

Name: Physical Gold
Address: 63/66 Hatton Garden, London, London Borough of Camden
Rating: 4.86

4.9 Rating 1,163 Reviews

99 %

of reviewers recommend Physical Gold

Company Reviews

Metrics

Info

4.9

Based on 1,163 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

About Physical Gold:

Making physical gold and silver investment simple and accessible.

Visit Website

Phone:

020 7060 9992

Email:

info@physicalgold.com

Location:

63/66 Hatton Garden,
London
London Borough of Camden
EC1N 8LE

Write Your review

Tell us how Physical Gold made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Physical Gold 5 star review on 4th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The guidance and knowledge provided by Physical Gold was second to none. This was my first time investing in gold. My order arrived the next working day. I would strongly recommend them! \n”

Helpful Report

“Good service”

Helpful Report

“I dealt with Physical Gold earlier this year and found them to be professional and helpful throughout the whole process. \nHaving never purchased Silver before I felt that I was advised well and am confident that I made the right decision in making my purchase with Physical Gold. Thank you.”

Helpful Report

“The service I received was excellent, I would definitely recommend to others.”

Helpful Report

“I\nExcellent service”

Helpful Report

“Fantastic service, I would highly recommend these guys.”

Helpful Report

“Really pleased with service and guidance received.”

Helpful Report

“This was the first time I’ve bought gold and felt this company were expert in answering all my questions. Would definitely recommend to friends and family”

Helpful Report

“I was impressed with everything. *** helped with my questions and guided me to my decision which I am very happy with. I can happily recommend Physical Gold and intend to use them again fairly soon.”

Helpful Report

“Helpful, friendly. Not always clear for a novice like me so be ready with your questions. Always answered clearly.”

Helpful Report

“\n\nQuick and efficient service!”

Helpful Report

“The order procedure and the information provided was very good. But I would like to have more feedback / information after the money transfer has been received by PG. It's been over ten days since the money transfer was completed and I have not been advised when the gold will be sent. I know it will be sent but a bit more contact would be appreciated, especially considering the amount of money involved. First time buyers may be a bit worried in a situation like this. I'm am comfortable with the situation, but only due to the fact I have dealt with PG several times in the past.”

Helpful Report

“Bought Gold Sovereigns from Physical Gold for a second time and once again found them to be very professional and friendly. They don't give you the hard sell like some companies.”

Helpful Report

“I didn't know much about putting gold into my pension, but they made it really simple for me and the process was very easy.”

Helpful Report

“An excellent company to deal with. Efficient.They provide a very helpful service.\nYes. I would recommend them and have done so in the past.\nMany thanks ***”

Helpful Report

“Great customer service and great coins. Really pleased with the overall experience and will buy from again.”

Helpful Report

“Good efficient service from blokes you can trust.”

Helpful Report

“Very good experience from start to finish. I found *** very knowledgeable and helpful. The process took several weeks but I felt that the guidance I received and attention were refreshing. It’s nice to be given one point of contact from beginning to end. Would definitely recommend.”

Helpful Report

“I was very satisfied with the service I received from Physical Gold as a company.\nThe delivered what they said they would and with professionalism and consistency.”

Helpful Report

Physical Gold is rated 4.9 based on 1,163 reviews