Physical Gold Reviews

Name: Physical Gold
Address: 63/66 Hatton Garden, London, London Borough of Camden
Rating: 4.86

4.9 Rating 1,163 Reviews

99 %

of reviewers recommend Physical Gold

Company Reviews

Metrics

Info

4.9

Based on 1,163 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

About Physical Gold:

Making physical gold and silver investment simple and accessible.

Visit Website

Phone:

020 7060 9992

Email:

info@physicalgold.com

Location:

63/66 Hatton Garden,
London
London Borough of Camden
EC1N 8LE

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Physical Gold 5 star review on 4th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought gold quite a few times in the past and wanted to add silver. This was the only company that could offer silver tax free. \n\nGreat service overall and will def use them again”

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“First time I’ve bought gold and these guys were very helpful. Helped me throughout the process of choosing what to buy and secured great prices on gold sovereigns”

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“Thank you for your time and guidance in helping me choose some gold. I was very pleased at finding a company who seemed to have my best interests at heart. You were very helpful and I'm extremely pleased with my shiny gold sovereigns. I can't wait to give some out as gifts. Thank you.”

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“Good service with prompt delivery.”

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“I am a new investor in gold and my timing of purchase was not the best, however the guidance and curtesy shown by of *** at Physical Gold was faultless.\nI would definitely recommend your services to others after they do their homework and, although I acted a little hastily, I do not regret diving into gold.”

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“last a Physical Gold Agent offered me some advice, he said the spot price of gold was 1% down on the previous week and at a five and a half year low. He believed the price was due to rise by about 3% by the end of the week. I took his advice and purchased a quantity of various tax free gold bullion coins. 2 days later the spot price had indeed increased by 3%, as he'd predicted. I appreciate sound financial advice so I was very happy with the timing of my investment. \n\nThe process of buying was quick and easy, I got the coins I had particularly wanted and received the appropriate documentation. \nI am very happy with Physical Gold Ltd's service and I will continue to trust and use them for all my future purchases of physical gold and silver.”

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“Excellent service apart from one point. From my initial cash investment in gold, I sold and changed to a holding of silver. The intermediate calculations were not transparent as they ought to be.”

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“no problems encountered.”

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“More transparency of the purchase price before it arrived on the invoice.”

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“This is a fantastic company to work with, have bought multiple times, delivery is quick and thier pricing is hard to beat. A+++”

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“Top notch firm to work with for buying Gold and Silver, staff are friendly and knowledgable. Recieved my metals the same week that I ordered, that made me feel really good!. I had the pleasure of working with D*** and J***, both always took their time with me, explained and answered all my questions. If you are looking to invest in Gold or Silver this is the firm you would want to deal with.”

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“Helpful and efficient service.”

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“First time using their services and I'm very impressed. Seamless purchase from start to finish and delivered on time.\n\nPossible thought for improvement would be to quote the average price per ounce (if possible) that the purchase came to as this would ease calculations by the purchaser to track growth.”

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“Based purely on service quality and dynamic of initial account set-up and transaction, I'm starting to believe I may have happened across the only company in the finance/investment/commodities sector that I don't feel is lying to me when they call to advise me, that do actually understand the complexities of the market/ landscape in which they operate, and that didn't tell me they were going to make me wealthy by next Wednesday...Friday at the latest. Two months on and I still believe that Physical Gold Ltd. are the exception to the rule.”

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“Overall a great experience! The Physical Gold Team were responsive, knowledgable and friendly! I couldn't have asked for more. I have already recommended the company to my friends and family!”

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“The experience has been very good and I am already recommending Physical Gold to my closest friends.”

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“When compared to a lot of other bullion dealers, the salient points are as follows:\n\n1). Very contactable by telephone and very prompt support response time.\n2). Easy to purchase goods.\n3). Knowledgeable AND helpful staff (good for beginners and experts).\n4). One of the few bullion dealers to offer tax free silver.\n5). One of the few dealers to offer pensions based on physical gold (i.e. not "paper" gold).\n6). Based on my experience so far I WILL use again in the future.”

Helpful Report

“When my transfer was completed from my SIPP pensions provider my gold was purchased immediatly and purchased with a strike price the moment the funds were received. This suited me brilliantly, but also I am of the opinion that gold has a long bull run ahead over the next 7 year cycle until 2021.\n\nWhen the Bull run starts, some investors who understand Charting may look and desire a more precise entry, for example they may wish to purchase their metal on a pullback or correction during the Bull Run. To time this correctly they will need to ensure they transfer their funds at the correct time within the pullback from their accounts or from their managed accounts.\n\nI am very happy with the service and order procedure and would have no hesitation in recommending this to other investors. The money I used to purchase physical gold was pulled from an old pension fund which at this time I feel was overexposed to "Bond Markets, Property, and any pending market Turmoil" due to Government Debt and Interest rate rises.\n\nThe transaction was made very easy for me as it was completed transparently, then I received my receipt for the purchase. \n\n”

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“my mum died and left me a nest egg,i decided that gold was 4 me i did a lot of research into investing in gold& it soon became apparent that physical gold was a very reputable Dealers...i had my worries i mean my 1st investment was £30,000 i thought i was going to b over charged maybe?? but i was wrong to have those doubts when i got my gold i made it a mission to see if i could of made a better deal....to my delight i had spent my money wisely since then iv invest 2 lots of £5k deals which are really nice coins,all my collection is gr8 im very happy with @ physical gold they r professional have a great team with a wealth of knowledge in bullion gold etc,i have recommend physical gold to my family&friends who might want 1 coin or 100 coins”

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“As a total newcomer to the purchase of gold for investment purpose I found Physical Gold extremely helpful in steering me down the right course. They gave me clear and concise information, but most of all confidence regarding all aspects of entering this market.\nI now look forward to a profitable investment, safe in the knowledge that I can talk to Physical Gold and get an excellent customer service.”

Helpful Report

Physical Gold is rated 4.9 based on 1,163 reviews