Physical Gold Reviews

Name: Physical Gold
Address: 63/66 Hatton Garden, London, London Borough of Camden
Rating: 4.86

4.9 Rating 1,163 Reviews

99 %

of reviewers recommend Physical Gold

Company Reviews

Metrics

Info

4.9

Based on 1,163 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

About Physical Gold:

Making physical gold and silver investment simple and accessible.

Visit Website

Phone:

020 7060 9992

Email:

info@physicalgold.com

Location:

63/66 Hatton Garden,
London
London Borough of Camden
EC1N 8LE

Write Your review

Tell us how Physical Gold made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Physical Gold 5 star review on 4th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer support has been good, Phone call after I registered. email information and videos all good support”

Helpful Report

“Excellent service Highly recommend”

Helpful Report

“I found the staff very helpful & courteous & with a fast delivery I will definitely be using them again, Regards, Scott.”

Helpful Report

“One of the Best Online Places to Buy Physical Gold and the online Assist is Always ready to help. Gold Coins from Physical Gold come in Excellent Condition. Physical Gold offers free delivery on all gold. Prompt and Excellent Service. 👍”

Helpful Report

“excellent”

Helpful Report

“Amazing experience with a TOP quality bullion dealer!\nHaving searched ALL online bullion dealers in North America (seriously) I broadened my search for a certain elusive gold coin to the rest of the world. These guys had it.\nI was very hesitant making a purchase in the US from a dealer in the UK. It was a very expensive coin and a lot of money on the line.\nAfter chatting with *** a bit, then ***, I became more comfortable doing business with them. These guys chat and answer questions at unheard of hours-5pm US time-11pm British time. Also, they are rated very highly and appropriately so!\nI purchased the coin, within 5 total days the coin was in my hand! It is a beautiful coin in top mint condition. Far better than even my best expectations.\nDo not hesitate doing business with Physical Gold Ltd. They are TOP notch and I will be back for more!”

Helpful Report

“I would recommend this company to others., The customer service is excellent, Sally is a particularly pleasant person to deal with, I discussed several things by chat whilst I was making my purchase.\nAnother in useful feature of their unique chat customer service, is that a copy of the chat is forwarded to your email address so that you can refer back to the conversation at a later date should you wish to review it.”

Helpful Report

“Good service and good products at a fair price”

Helpful Report

“I'm new to this and was advised to purchase a cheaper product than what I was going to buy because in thier view its was a better product for me to start a portfolio with. No Greed .... excellent customer service and prompt delivery.\n\n***”

Helpful Report

“Quicker delivery. More choice of products.Ordering was easy and straight forward. I would recommend you to others.”

Helpful Report

“Very easy to use”

Helpful Report

“Clear communication with prompt replies”

Helpful Report

“None as the service is 1st class”

Helpful Report

“there seems to be several companies, I am not sure which one I have dealt with.”

Helpful Report

“The online chat support was very good, the online ordering procedure was good overall. \n\nMy only issue with the whole process involved the courier (UPS) who were not easy to deal with. Either being able to choose courier, of at least choose a specific day for delivery as part of the ordering process would make the process of delivery much less stressful.”

Helpful Report

“I FOUND THIS COMPANY VERY HELPFUL .AND THE \nADVICE THEY GAVE ME ABOUT INVESTING IN GOLD WAS \nNEXT TO NONE,I HAVE NO HESATION IN MAKING MORE \nINVESTMENTS WITH THEM..\n***”

Helpful Report

“I have used this company to a limited extent and it has met my needs satisfactorily in all respects”

Helpful Report

“Fast and quick service.”

Helpful Report

“I would rate this supplier very highly. I couldn't be more pleased. A speedy, personal and totally trouble-free experience. Excellent.”

Helpful Report

“Great response on chat, liked the sending of transcript. Excellent suggestion on coin cases. I look forward to doing future business with you.”

Helpful Report

Physical Gold is rated 4.9 based on 1,163 reviews