PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,714 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,714 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About PetsPyjamas:

PetsPyjamas is the no.1 destination for dog-friendly travel. Browse and book from over 18,000 dog-friendly hotels, cottages, BnB's and manor houses, many with exclusive packages unique to PetsPyjamas. From doggie breakfasts and afternoon teas to champagne on arrival, there's something for all breeds and all budgets.

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 17th September 2025

Darren Cabon

PetsPyjamas 5 star review on 11th September 2025

Tracy Kirbyshire

PetsPyjamas 5 star review on 10th September 2025

Rachel Denman

PetsPyjamas 5 star review on 18th August 2025

Nicola Ashworth

3562

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a great stay in the lovely Devonshire Arms Beeley through Pets Pyjamas. Very competitive price, good hotel choices, so easy to book, peace of mind knowing dog welcome. Booking again through Pets Pyjamas for Christmas”

Helpful Report

Posted 1 year ago

“Lynda Kitt couldn't have been more helpful, we are definitely looking forward to spending Christmas at the Horseshoe Hotel.”

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Posted 1 year ago

“I love this site they sought dog friendly hotels and find great deals for a few nights. This is my second booking through PetsPyjamas and definitely won’t be my last. I’ve been so disappointed with other hotel booking companies that give you a list of so called Pet Friendly hotels to find the ones you try to book don’t accept pets. So thank you PetsPyjamas for you efficient service.”

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Posted 1 year ago

“Good idea, good website. Saves trawling through sites looking for dog-friendly hotels. The only drawback haven't received a receipt for the deposit by email yet.”

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Posted 1 year ago

“Thank you Alison @ PetsPyjamas for helping us with our booking, you were an absolute dream to deal with. Very professional and went above and beyond to secure our booking. We have used PP on a number of occasions and wouldn’t hesitate to use them again.”

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Posted 1 year ago

“Very Knowledgeable and very obliging expert advice and will definitely use again”

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Posted 1 year ago

“The service received was excellent. It is personable, very helpful, informative, and easy. Such amazing service - thank you. Can not wait for our holiday.”

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Posted 1 year ago

“Highly recommended from a friend, our booking was easy to complete. We are looking forward to our stay, our dog more so for the treats”

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Posted 1 year ago

“Easy to use good hotel descriptions and easy to locate geographically makes planning a trip easy.”

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Posted 1 year ago

“I called for a recommendation for a first time booking. Alison was so helpful, pointed me in the right direction and then called the Hotel on my behalf, because I’m travelling on my own with my dog. Great service, thank you”

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Posted 1 year ago

“I have dealt with Pets Pyjamas on several occasions now. I booked a week-long break away earlier in the year, and more recently a city weekend break. Every time, I have had nothing short of 5-star service from Lynda and the team. The response to my enquiries, the friendly approach to their communication; I have always felt that I have a friend at the other end of the line, who knows exactly what I'm after and will do their very best to get it for me. The main selling point for me was the obvious 'pet friendly' hotels, which Pets Pyjamas pride themselves on sourcing for their clients. I was initially a little worried that having a dog would impact on our ability to just head off on a break whenever we fancied, but having Pets Pyjamas on hand to help, makes travelling with our four-legged family member just as easy as booking with children. I honestly couldn't recommend them highly enough! Every pet owner should have them in their contacts; in fact, I did spread the word at my last hotel to those who were so disappointed they hadn't taken their dog along with them as they didn't know it was an option!”

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Posted 1 year ago

“Very easy and straightforward to make a booking”

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Posted 1 year ago

“Great company and very efficient. Thank you 😊”

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Posted 2 years ago

“Having just returned from a great holiday in the Lake District booked through Pets Pyjamas, we made a call to get help with a booking for our next holiday. Natalie was very helpful, making suggestions and phoning a number of hotels to see if they could meet our particular requirements (we have a very stressy pooch). We have booked via Pets Pyjamas many times and would definitely do so again.”

Helpful Report

Posted 2 years ago

“Quick, efficient and friendly. Any queries were confirmed quickly. Have booked with Petspyjamas before and the standard is high”

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Posted 2 years ago

“Positive experience booking my first trip with PetsPyjamas. Really looking forward to our mini break away in May and discovering a new place with my dog. Booking was simple, the only trouble was deciding where to book!”

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Posted 2 years ago

“Kerry was quick to reply via text to let me know that an email had been sent. Easy to book”

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Posted 2 years ago

“Stayed at the Black Swan in Helmsley. One night, two adults and 2 adult Airedales. Prepaid the room so only had to settle for food and bar the next morning. Hotel excellent. Dog friendliness superb. Food good. Breakfast great. Prices reasonable Staff good. Many new staff which may have signified a change of management or ownership. Parking in the hotel car park rubbish although we found free parking on the street adjacent to the hotel so it didn't cause an issue.”

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Posted 2 years ago

“Simple process. Good to be able to see availability at time of perusing.”

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Posted 2 years ago

“The main thing I liked was that when I booked PetsPyjamas I didn't have to worry if the hotel/pub/cottage knew I was travelling with two dogs because you sort that for me I've never been on a holiday with my dogs for fear of arriving and being told they were not expecting my furry people.”

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Posted 2 years ago

PetsPyjamas is rated 4.7 based on 1,714 reviews