PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,714 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,714 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About PetsPyjamas:

PetsPyjamas is the no.1 destination for dog-friendly travel. Browse and book from over 18,000 dog-friendly hotels, cottages, BnB's and manor houses, many with exclusive packages unique to PetsPyjamas. From doggie breakfasts and afternoon teas to champagne on arrival, there's something for all breeds and all budgets.

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 17th September 2025

Darren Cabon

PetsPyjamas 5 star review on 11th September 2025

Tracy Kirbyshire

PetsPyjamas 5 star review on 10th September 2025

Rachel Denman

PetsPyjamas 5 star review on 18th August 2025

Nicola Ashworth

3562

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Donna was amazing she gave us a good selection to chose from to meet our requirements and was really helpful on the phone getting our booking arranged”

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Posted 1 year ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 1 year ago

“Booked a cottage in North Wales, really easy to book, the place looks great, great location too, we're really looking forward to our trip, will definitely recommend this site to our friends & family.”

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Posted 1 year ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 1 year ago

“First class communications from Natalie. I will definitely use you again.”

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Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“Sort out problems quickly. Very friendly and helpful.”

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Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“I booked a stay at the dog-friendly Colwall Park through PetsPyjamas. The petspyjamas concierge team helped me with my booking as I could not book the stay on the hotel's page. The lady I spoke to on the phone was really sweet and she told me all about the hotel. The hotel didn't disappoint, when we got there everyone was so lovely and the building was beautiful. The reception staff treated Luigi (my dog) like a king. The price was very reasonable considering I was bringing a dog and the room was lovely, with treats, a bed and bowl for Luigi. Our dinner was delicious and the hotel is perfectly located for walks through the Malvern Hills. They also gave Luigi lots of treats and a sausage for breakfast! I'll be using PetsPyjamas for my next staycations & hopefully I'll get a chance to go back to Colwall Park”

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Posted 1 year ago

“Lynda was very efficient and friendly sorting out my Christmas booking "Thank you!"”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 1 year ago

“Very helpful”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 1 year ago

“Very helpful and pleasant experience when making my booking. Speedy response to my questions and when asking for a quote”

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Posted 1 year ago

: Thank you so much for your review, and we are so pleased you found our booking process a good one . Enjoy your holiday. The PetsPyjamas Team

Posted 1 year ago

“staff always very helpful and professional - keen to please and make a difference”

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Posted 1 year ago

Thank you so much for your review, and we are so pleased you had a good time🐾 We hope we will welcome you on another Pet-away soon. The PetsPyjamas Team

Posted 1 year ago

“Easy to book! Excellent Hotel. Will use PetsPyjamas from now on!”

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Posted 1 year ago

Thank you so much for your review, and we are so pleased you had a good time. 🐾 We hope we will welcome you on another Pet-away soon. The PetsPyjamas Team

Posted 1 year ago

“Such a smooth booking experience from start to finish”

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Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“All team members that I spoke to were so helpful would definitely recommend”

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Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“First class service. Alison was superb in finding us a 4 night break over New Year. Will definitely use them again and recommend to family and friends.”

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Posted 1 year ago

Thank you so much for taking the time to leave us such positive feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 1 year ago

“Alison was superb and did a first class job of finding us a 4 night break over the New Year period. She was patient and thorough in her approach to our requirements . I found Alison extremely efficient , friendly and professional - would have no hesitation in recommending friends looking to find a holiday for themselves and their pet(s). First class service , thank you”

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Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“Alison and Kerry did a fantastic job for us. Thoroughly recommend their services.”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 1 year ago

“Alison and the team at Pets Pyjamas have been super helpful. We now have an exciting trip to look forward to! Thank you”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us and Alison such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 1 year ago

“Not wanting to leave our beloved pooch behind when we travel, Pets Pyjamas has been an absolute godsend for us. The agents always listen carefully to what you are looking for and then offer three or four options which will meet our expectations. We have always been delighted with their suggestions.”

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Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“Never knew this existed and am over the moon that it does”

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Posted 1 year ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 1 year ago

“Service was friendly and fast any queries I had was answered immediately definitely recommend and would use again !!”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away and look forward to welcoming you back! The PetsPyjamas Team

Posted 1 year ago

“Very pleasing experience and the venue was first class”

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Posted 1 year ago

Thank you for your review and we are so pleased to hear you had a great experience with PetsPyjamas 🐾 We look forward to welcoming you on another pet-away soon! The PetsPyjamas Team

Posted 1 year ago

PetsPyjamas is rated 4.7 based on 1,714 reviews