PetsPyjamas Reviews

Name: PetsPyjamas
Address: 81, Leonard Street, London, 81, Leonard Street, London, London Borough of Hackney
Rating: 4.67

4.7 Rating 1,714 Reviews

92 %

of reviewers recommend PetsPyjamas

4.7

Based on 1,714 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About PetsPyjamas:

PetsPyjamas is the no.1 destination for dog-friendly travel. Browse and book from over 18,000 dog-friendly hotels, cottages, BnB's and manor houses, many with exclusive packages unique to PetsPyjamas. From doggie breakfasts and afternoon teas to champagne on arrival, there's something for all breeds and all budgets.

Visit Website

Phone:

020 3780 6464

Email:

support@petspyjamas.com

Location:

81, Leonard Street, London,
81, Leonard Street, London
London Borough of Hackney
EC2A 4QS

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PetsPyjamas 5 star review on 17th September 2025

Darren Cabon

PetsPyjamas 5 star review on 11th September 2025

Tracy Kirbyshire

PetsPyjamas 5 star review on 10th September 2025

Rachel Denman

PetsPyjamas 5 star review on 18th August 2025

Nicola Ashworth

3562

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super easy to book for pet owners”

Helpful Report

Posted 1 year ago

Thank you for your positive feedback 🐾 We always strive to make finding your next pet-away a walk in the park! The PetsPyjamas Team

Posted 1 year ago

“Looking for a quick getaway with my husband and the 2 dogs couldn’t have been easier. The whole site felt like the dogs were the centre of attention - can’t wait to experience the night away. 🐕‍🦺🐕‍🦺”

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Posted 1 year ago

Thank you so much for taking the time to leave us such lovely feedback 🐾 We hope you have a fantastic time on your Pet-away! The PetsPyjamas Team

Posted 1 year ago

“So far they have been very helpful and patient with our booking and taken time to go through things. Would definitely use again for a doggie trip away”

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Posted 1 year ago

“Easy to use website & booking process. Love the fact you give your pet's name before your own!!”

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Posted 1 year ago

“Great, Ashley was really helpful, I made a mistake with the discount code, she contacted the team and they added it to my booking manually. Now hope the hotel is great too, as taking my daughter, boyfriend and dog as a Xmas treat..”

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Posted 1 year ago

“I would highly recommend PetsPjamas for my fellow dog lovers! They are an efficient and very friendly company that do all they can to cater for your needs.”

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Posted 1 year ago

“Pets Pyjamas has a wonderful selection of dog friendly accommodation last that all look like lovely stays. Alison, our concierge, worked with our preferred hotel to find the best room at unbeatable rates (I checked myself and could not find the same rate)and ensured our doggies would be welcome. She was super nice and made sure everything was sorted out for us. I will be reaching out to pets pyjamas for our next travel to find wonderful places that will make our doggies welcome.”

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Posted 1 year ago

“I have just booked for a Christmas break. Kerry the agent could not have been more helpful, I called to enquire about vacancies late in the afternoon, and received cost details and confirmation on availability the very same evening. We have used pets pyjamas many times before and received the same friendly, quick and efficient service as usual. More than happy to recommend.”

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Posted 1 year ago

“The assistance from Lynda Kitt was absolutely superb. Lynda’s representation of this Company was very professional. I’ve been trying to get to the Scilly Isles for a few years and PetsPyjamas have made that possible. The help and guidance I received was outstanding. Thank You.”

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Posted 1 year ago

“Excellent service and help from Jodie.”

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Posted 1 year ago

“So far I’ve had a good experience with the booking process. Loved the way you asked for my dogs name before mine 😂”

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Posted 1 year ago

“Very simple process great to find a website where it’s totally geared to holidaying with your furry friends xx”

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Posted 1 year ago

“I have used Petapyjamas twice this year, and they have been very efficient and very helpful, and have found me two excellent dog friendly hotels, I will definitely use them in the future.”

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Posted 1 year ago

“Friendly efficient service”

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Posted 1 year ago

“Excellent first time experience. Quick and simple checkout!”

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Posted 1 year ago

“Quick and easy. If the hotel meets the standard of the booking we will be well p!eased.”

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Posted 1 year ago

“Alison was amazing. She helped suggest locations & hotels, taking into account what I was looking for in a weekend away. Communication was excellent & come back with detailed quotes, followed up & negotiated with the hotel to get me the best deal possible. Very happy customer! Thank you”

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Posted 1 year ago

“Really easy to join I feel confident that my fur baby will have as much fun as us thank you”

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Posted 1 year ago

“The follow up phone call was a nice touch, thank you”

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Posted 1 year ago

“It looked to good to be true, but I found all that it said it would be loved the help from customer service on completing booking”

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Posted 1 year ago

PetsPyjamas is rated 4.7 based on 1,714 reviews