PetnPony Reviews

Name: PetnPony
Address: PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU, Durham
Rating: 4.82

4.8 Rating 1,794 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 1,794 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order of Canagans dry puppy food was delivered incredibly quickly and was packaged superbly. What a fabulous service! 🌟 I shall be ordering again soon! Thank you so much”

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Posted 2 years ago

“The product arrived really quickly which was a relief.i certainly would order again with confidence.”

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Posted 2 years ago

“Very good dog food delivered speedily always great service”

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Posted 2 years ago

“Excellent service. They had both the dry kibble & wet dog food which saves ordering from two different places & paying two lots of postage like I have had to in the past. Very quick delivery by courier. Could not ask for better service & price is comparable to other online retailers.”

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Posted 2 years ago

“Can't thank PetnPony enough as I have spent so much time looking for my dog's particular dog food, that all my usual suppliers lately never have it in stock. Then the few that do have added on a good £15 extra for the 12 cans. Hadn't heard of PetnPony so thought would give them a try as not only had they got my dog food in, but it was also an excellent price. Furthermore, they kept me up to date with my delivery which arrived swiftly and well-packaged. Great use of dates too, I was well pleased. Definitely will be using them again.”

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Posted 2 years ago

“Unbelievably fast delivery and best price . Will definitely use again A*”

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Posted 2 years ago

“Excellent service and super quick delivery. Highly recommend”

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Posted 2 years ago

“Petnpony informed me that there was problems with the supplier and when I explained that my dog (who is large) has a specific diet and can only have Burns dog food or she is very ill! And they were helpful and delivered part of the order which I needed the most before I ran out”

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Posted 2 years ago

“Excellent Customer Service from Order to Delivery. You order receive an acknowledgment and straight away your order is dispatched. Couldn’t ask for more.”

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Posted 2 years ago

“PetnPony supplied the dog food I needed promptly and efficiently. My only complaint is their constant nagging for me to leave a review. All good otherwise.”

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Posted 2 years ago

“Efficient service & delivery.”

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Posted 2 years ago

“Excellent service. Came before I was expecting. Would certainly use again.”

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Posted 2 years ago

“Excellent communications from PetnPony. The jacket I bought was perfect fit, waterproof and very elegant for my wife”

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Posted 2 years ago

“Excellent price & fast delivery.”

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Posted 2 years ago

“Excellent and quick service. Highly recommend.”

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Posted 2 years ago

“Excellent service from order to delivery as received within days.”

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Posted 2 years ago

“I am totally happy with my order of Canagan dog food. What a great service from PetnPony, from order to delivery was super fast and was at a great competitive price. Thanks I’ll be ordering again”

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Posted 2 years ago

“Quick delivery. All items as expected and at a great price”

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Posted 2 years ago

“Lovely post purchase email, fast shipping and competitive pricing”

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Posted 2 years ago

“Such quick service for ordering over seas. You guys were wonderful thank you!”

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Posted 2 years ago

PetnPony is rated 4.8 based on 1,794 reviews