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PetnPony Reviews

4.8 Rating 1,869 Reviews
96 %
of reviewers recommend PetnPony
4.8
Based on 1,869 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read PetnPony Reviews

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

Write Your review

A+ , would use again
Helpful Report
Posted 1 month ago
Ordered on line to collect at store. Staff were so helpful and friendly, took my dog and he got lots of fuss. Never had any issues shopping here, whether popping in or ordering on line and the staff have always been approachable and helpful (carrying goods to car for one example) The food I buy for my dog (Royal Canin) is so much cheaper than other superstores
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Posted 1 month ago
Ordered the item i desperately needed on a thursday (due to been let down by another supplier) I emailed PetnPony explaining the situation and they got the item out to me next day! Amazing service! Will definitely be a returning customer.
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Posted 1 month ago
Best price, great communication and quick delivery
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Posted 1 month ago
Excellent service from a family-run company whom everybody should support. Have had issues in the past with dented tins but they've taken my previous feedback on board and are now faultless.
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Posted 1 month ago
I waited to write a review as this was for my two year old granddaughter’s birthday. She absolutely loves it and has been leading hin around in his head collar which I also bought
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Posted 1 month ago
Excellent service and prompt delivery. Very pleased with the purchase.
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Posted 1 month ago
I am very impressed by the excellent service you provide. In February last year I was searching for muck boots, style Chore. I eventually found that your company had some in stock. On contacting you I was advised that you did in fact have some. I immediately ordered two pairs on your website and this was dealt with promptly and I was highly delighted to receive my boots soon after. Finding out recently that I had worn one pair out I telephoned your office and to my delight you still had some in stock. I went on line and ordered another pair and these were delivered in less than 24 hours! Well done to all concerned, your staff are a credit to you. I would definitely recommend your company to anyone. WELL DONE.
Helpful Report
Posted 1 month ago
Food I wanted delivered quickly.
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Posted 1 month ago
From ordering my vivarium bulbs, they kept me updated on my order. The delivery arrived a week later, well packaged.
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Posted 1 month ago
Eskadron is one of my favourite equestrian retailers. The gilet is a quality item n much cheaper than others. Delivery was only slow because of Royal Mails diversion to another county 🙄. Will add PetnPony to my list of retailers to look at. Thank u!
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Posted 1 month ago
Speedy delivery and fab products!
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Posted 1 month ago
Great service cheaper than other outlets and kept me informed all the way great job
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Posted 2 months ago
Quick and efficient service. Thank you
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Posted 2 months ago
Very pleased with my purchases. Recommend company.
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Posted 2 months ago
Very prompt delivery and exactly what I ordered!
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Posted 2 months ago
Excellent service….. good price and speedy delivery. Would definitely recommend, thank you.
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Posted 2 months ago
Everything was delivered very quickly without any delays. The goods arrived in good quality, I am very pleased, thank you! ❤️
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Posted 2 months ago
Very quick & helpful on return 💯 % use again Thankyou
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Posted 2 months ago
Fast service and PetnPony use Royal Mail which I prefer over other services. Great products. Will use again ⭐️⭐️⭐️⭐️⭐️
Helpful Report
Posted 2 months ago
PetnPony is rated 4.8 based on 1,869 reviews