PetnPony Reviews

Name: PetnPony
Address: PetnPony, Unit 49-51Dragonville Ind Park, Durham, Durham
Rating: 4.84

4.8 Rating 2,125 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 2,125 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony,
Unit 49-51Dragonville Ind Park,
Durham
Durham
DH1 2XU

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PetnPony 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website easy to navigate - purchase quick and easy and arrives within a few days of purchase. Online communication friendly and efficient. P&P a little pricey but overall good service”

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Posted 2 years ago

“Pleased with the product, price and delivery times! thanks.”

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Posted 2 years ago

“Good value and efficient delivery”

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Posted 2 years ago

“I love PetnPony! Fantastic website, great prices and super fast reliable delivery!”

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Posted 2 years ago

“This is the second time I’ve ordered from PetnPony and I would highly recommend if I could have given 10 stars for customer service delivery and price I would have From ordering you are kept up to date every step of the way Once the orders placed you are given a tracking number and both my orders have been delivered within 24 hours Please shop with PetnPony you won’t be disappointed”

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Posted 2 years ago

“Brilliant company, great customer service & fast delivery.”

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Posted 2 years ago

“Excellent price - speedy delivery”

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Posted 2 years ago

“Quick and easy from start to finish excellent service, items were good value, and just as I hoped”

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Posted 2 years ago

“quick delivery, correct item no problems at all”

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Posted 2 years ago

“These were a very pleasant company to deal with I only ordered a small item but still the communication was first class and informative I also heard about Luna their Labrador who helps with the packing and that it’s a family business really lovely! The item arrived promptly and well packed Lovely I wish them well in their enterprise”

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Posted 2 years ago

“Great product. Arrived quickly.”

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Posted 2 years ago

“Great experience, good prices, kept informed, fast delivery.”

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Posted 2 years ago

“Excellent service, super quick delivery (as usual). Highly recommended.”

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Posted 2 years ago

“Great service, prompt delivery”

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Posted 2 years ago

“Slick and efficient and love the updates.”

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Posted 2 years ago

“Lovely fleece coat for my dog, just what I was after. Good quality, definitely on the bigger size so pleased I chose the 60cm. Efficient service with quick delivery. Thank you.”

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Posted 2 years ago

“Super fast delivery, excellent communication and competitive prices- what’s not to like!!😁”

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Posted 2 years ago

“Communications friendly and prompt. Fast delivery, well packaged. Would use again and recommend.”

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Posted 2 years ago

“Good price arrived on time”

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Posted 2 years ago

“I chose petnpony mainly as price was right. Delivered on time. No complaints.”

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Posted 2 years ago

PetnPony is rated 4.8 based on 2,125 reviews