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PetnPony Reviews

4.8 Rating 1,444 Reviews
95 %
of reviewers recommend PetnPony
Company Reviews Product Reviews
2,002
 Questions Insights Metrics Info
4.8
Based on 1,444 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read PetnPony Reviews

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

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PetnPony 5 star review on 9th May 2024
Anonymous
PetnPony 5 star review on 29th April 2024
Marrianne & Adrian Strong
PetnPony 5 star review on 6th March 2024
Anonymous
PetnPony 5 star review on 14th February 2024
Peter PETER NEIL NUGENT
PetnPony 5 star review on 30th July 2023
Tracy Tolson
PetnPony 5 star review on 13th April 2023
PAULINE JEFFREY
PetnPony 5 star review on 6th April 2023
Kay Mercer
19
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Diane Peat
Verified Buyer
“Orders are processed quickly and efficiently. The shop stocks a wide variety of products which cater for pets with a range of special requirements. Staff are knowledgeable, approachable and friendly. Plenty of car parking is a bonus. I would highly recommend this business to anyone.”
Helpful Report
Posted 3 months ago
Margaret Ward
Verified Buyer
“Excellent customer services and prompt delivery.”
Helpful Report
Posted 3 months ago
Kathryn Holden
Verified Buyer
“First time shopping with Pet n Pony. Found the hoodie I wanted at the cheapest price. Excellent delivery emails keeping me informed of fast delivery. Item arrived well packaged ... brilliant, thank you ! :-)”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“Very fast delivery and approachable company. Recommend!”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“Great service. Ordering was very straightforward and arrived very quickly. Thank you.”
Helpful Report
Posted 3 months ago
Alison Robson
Verified Buyer
“I bought boots from Pet n Pony, and was kept informed of the progress of my order every step of the way. Unfortunately the boots were not suitable and had to be returned. The refund process was very quick. I would recommend this company.”
Helpful Report
Posted 3 months ago
Naomi Oneill
Verified Buyer
“Great service and good prices”
Helpful Report
Posted 3 months ago
Jenny Page
Verified Buyer
“Great price. Fast delivery. Thank you!”
Helpful Report
Posted 3 months ago
Sue Channer
Verified Buyer
“Prices very competitive and swift delivery”
Helpful Report
Posted 3 months ago
Barbara Ward
Verified Buyer
“Item received early good price would use this website again”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“Exactly as ordered”
Helpful Report
Posted 3 months ago
Carole Doran
Verified Buyer
“Good service. Quick delivery. Reasonable price.”
Helpful Report
Posted 3 months ago
Karen Harris
Verified Buyer
“Communication was excellent & I received the order promptly & was kept informed throughout the process. Would highly recommended”
Helpful Report
Posted 3 months ago
Janette Mcgill
Verified Buyer
“Delighted with quick response to my order”
Helpful Report
Posted 3 months ago
Barbara Gardner
Verified Buyer
“Wow. Bullet fast delivery and a brilliant price. It's a win win.”
Helpful Report
Posted 3 months ago
Simone Taylor
Verified Buyer
“Fantastic service and super quick delivery.”
Helpful Report
Posted 3 months ago
Miss A S Robertshaw
Verified Buyer
“Excellent customer service. Items ordered and delivered the next day. Excellent information in tracking items. Well done I would highly recommend this company”
Helpful Report
Posted 3 months ago
Bhavesh Chouhan
Verified Buyer
“ordered our dog some food as PetnPony again had the best deal. Delivery was really quick and my pupper had his food in 2 working days, amazing service.”
Helpful Report
Posted 3 months ago
V Manion
Verified Buyer
“Quality at a good price. Kept informed and speedy delivery. Well done!”
Helpful Report
Posted 3 months ago
Kerry Davey
Verified Buyer
“Fast delivery, great communication and best price I could find.”
Helpful Report
Posted 3 months ago
PetnPony is rated 4.8 based on 1,444 reviews
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