PetnPony Reviews

Name: PetnPony
Address: PetnPony, Unit 49-51Dragonville Ind Park, Durham, Durham
Rating: 4.84

4.8 Rating 2,122 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 2,122 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony,
Unit 49-51Dragonville Ind Park,
Durham
Durham
DH1 2XU

Write Your review

Tell us how PetnPony made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PetnPony 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast and efficient. Really nice people to deal with.”

Helpful Report

Posted 2 years ago

“PetnPony have always delivered promptly. Customer service is excellent too. I highly recommend.”

Helpful Report

Posted 2 years ago

“Excellent price, service and delivery. Will use again.”

Helpful Report

Posted 2 years ago

“Excellent service with prompt delivery. Thank you”

Helpful Report

Posted 2 years ago

“Brought the rabbit ears for my lilly she loves them the order came quickly and the company kept me updated as soon as they were dispatched will order again”

Helpful Report

Posted 2 years ago

“Super good petnpony. Dog food is super perfect. I like to”

Helpful Report

Posted 2 years ago

“Really good service and lovely item. Thank you”

Helpful Report

Posted 2 years ago

“Excellent!”

Helpful Report

Posted 2 years ago

“Excellent service. I do like to support local businesses and found Pet and Pony to be good value, quick delivery and competitive to others in the market. I would fully recommend.”

Helpful Report

Posted 2 years ago

“Highly recommend very speedy delivery and always well packaged 👍🏻”

Helpful Report

Posted 2 years ago

“Despatched promptly exactly as ordered”

Helpful Report

Posted 2 years ago

“Great service, quick delivery”

Helpful Report

Posted 2 years ago

“Always competitive prices and a quick delivery”

Helpful Report

Posted 2 years ago

“Really pleased with the Wintec girth. A good price, well packaged and prompt dispatch. Many thanks”

Helpful Report

Posted 2 years ago

“Great Delivers super fast. Thank you for my order!”

Helpful Report

Posted 2 years ago

“I have ordered the Phaser 2.5l fly spray twice now and it has always arrived in good time. Great service.”

Helpful Report

Posted 2 years ago

“Very good customer service. Good communication and prompt delivery of item ordered. Very happy with the item and service I received.”

Helpful Report

Posted 2 years ago

“Great range of products. Reasonable prices and no hassle delivery. Will use again.”

Helpful Report

Posted 2 years ago

“Product as requested. Excellent fast standard delivery, thank you! Horses grateful, flies less so!”

Helpful Report

Posted 2 years ago

“Really great experience, clear communication and fast delivery, thank you!”

Helpful Report

Posted 2 years ago

PetnPony is rated 4.8 based on 2,122 reviews