PetnPony Reviews

Name: PetnPony
Address: PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU, Durham
Rating: 4.82

4.8 Rating 1,793 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 1,793 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony Unit 49-51 Dragonville Ind Park Durham DH1 2XU
Durham
DH1 2XU

Write Your review

Tell us how PetnPony made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great thank u!”

Helpful Report

Posted 1 year ago

“Delivery always comes quick no problems”

Helpful Report

Posted 1 year ago

“Orders are processed quickly and efficiently. The shop stocks a wide variety of products which cater for pets with a range of special requirements. Staff are knowledgeable, approachable and friendly. Plenty of car parking is a bonus. I would highly recommend this business to anyone.”

Helpful Report

Posted 1 year ago

“Excellent customer services and prompt delivery.”

Helpful Report

Posted 1 year ago

“First time shopping with Pet n Pony. Found the hoodie I wanted at the cheapest price. Excellent delivery emails keeping me informed of fast delivery. Item arrived well packaged ... brilliant, thank you ! :-)”

Helpful Report

Posted 1 year ago

“Very fast delivery and approachable company. Recommend!”

Helpful Report

Posted 1 year ago

“Great service. Ordering was very straightforward and arrived very quickly. Thank you.”

Helpful Report

Posted 1 year ago

“I bought boots from Pet n Pony, and was kept informed of the progress of my order every step of the way. Unfortunately the boots were not suitable and had to be returned. The refund process was very quick. I would recommend this company.”

Helpful Report

Posted 1 year ago

“Great service and good prices”

Helpful Report

Posted 1 year ago

“Great price. Fast delivery. Thank you!”

Helpful Report

Posted 1 year ago

“Prices very competitive and swift delivery”

Helpful Report

Posted 1 year ago

“Item received early good price would use this website again”

Helpful Report

Posted 1 year ago

“Exactly as ordered”

Helpful Report

Posted 1 year ago

“Good service. Quick delivery. Reasonable price.”

Helpful Report

Posted 1 year ago

“Communication was excellent & I received the order promptly & was kept informed throughout the process. Would highly recommended”

Helpful Report

Posted 1 year ago

“Delighted with quick response to my order”

Helpful Report

Posted 1 year ago

“Wow. Bullet fast delivery and a brilliant price. It's a win win.”

Helpful Report

Posted 1 year ago

“Fantastic service and super quick delivery.”

Helpful Report

Posted 1 year ago

“Excellent customer service. Items ordered and delivered the next day. Excellent information in tracking items. Well done I would highly recommend this company”

Helpful Report

Posted 1 year ago

“ordered our dog some food as PetnPony again had the best deal. Delivery was really quick and my pupper had his food in 2 working days, amazing service.”

Helpful Report

Posted 1 year ago

PetnPony is rated 4.8 based on 1,793 reviews