PetnPony Reviews

Name: PetnPony
Address: PetnPony, Unit 49-51Dragonville Ind Park, Durham, Durham
Rating: 4.84

4.8 Rating 2,159 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 2,159 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony,
Unit 49-51Dragonville Ind Park,
Durham
Durham
DH1 2XU

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PetnPony 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service! I was sceptical about buying a saddle on line but the service from start to finish was exceptional. Delivery was super quick and the saddle was packaged so well! Also the communication from PetnPony about delivery was brilliant. Will definitely order again from you. Thank you”

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Posted 1 year ago

“Order came really quickly.”

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Posted 1 year ago

“First time purchase, super quick delivery and updates on dispatch etc. will definitely use again!”

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Posted 1 year ago

“Excellent range of products and prompt service/delivery.”

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Posted 1 year ago

“The ordering process was easy and the rug arrived a bit sooner than I expected. The pricing is also competitive, will certainly order from PnP again.”

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Posted 1 year ago

“Great Service, Thankyou”

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Posted 1 year ago

“Good service and delivery will shop there again 👍”

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Posted 1 year ago

“Happy with the price and the service. deliveries always prompt and no issues.”

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Posted 1 year ago

“great service and communication”

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Posted 1 year ago

“Good and efficient delivery - when 1st product was damaged in transit after reporting a replacement was received the next day”

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Posted 1 year ago

“Easy to order very prompt delivery service”

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Posted 1 year ago

“Nice clean website, easy to use and order.”

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Posted 1 year ago

“Good selection, prompt delivery and quality products.”

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Posted 1 year ago

“Fast delivery great service thanks”

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Posted 1 year ago

“Great service and good order progress communication.”

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Posted 1 year ago

“Found when nosing online. Ordered a bag of the megazorb. It arrived the next day. Very happy”

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Posted 1 year ago

“Fantastic service, package arrived very promptly”

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Posted 1 year ago

“Always easy to order and quick delivery Klarna is great option”

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Posted 2 years ago

“Super fast delivery. My mini dachshund loves this food and can sometimes be difficult to find for him. Will be ordering from here in future 😊”

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Posted 2 years ago

“Extremely fast delivery and communication was great.”

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Posted 2 years ago

PetnPony is rated 4.8 based on 2,159 reviews