PetnPony Reviews

Name: PetnPony
Address: PetnPony, Unit 49-51Dragonville Ind Park, Durham, Durham
Rating: 4.84

4.8 Rating 2,139 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 2,139 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony,
Unit 49-51Dragonville Ind Park,
Durham
Durham
DH1 2XU

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PetnPony 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, personal customer service and quick delivery. Will definitely use again!”

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Posted 2 years ago

“Great people to deal with, easy to order website. Excellent.”

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Posted 2 years ago

“good quick service. product as i wanted.”

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Posted 2 years ago

“I've used PetnPony for my dry dog food for some time now. It has always been in stock, despatched immediately, and delivered within a few days of order.”

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Posted 2 years ago

“Excellent service and quick delivery. Highly recommend”

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Posted 2 years ago

“Great company, products I have bought have been a good price, however the best thing is the quick delivery and the excellent customer service - something we lack quite a bit in the UK these days, but these guys appreciate your custom and are great to deal with.”

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Posted 2 years ago

“The dog bed I bought arrived so fast and the customer service I had from PetnPony was superb - really friendly and personal. Plus I got a really good price! I will definitely come back for more.”

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Posted 2 years ago

“Beautifully packed ,delivered promptly ,comfy and fully wateproof .I walk 4 dogs so proper boots were essential for me .I love them .They are perfect .Many thanks ! Marzena”

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Posted 2 years ago

“Whenever I put in an order,no matter when your company delivers. Thanks”

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Posted 2 years ago

“Swift service and would recommend using”

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Posted 2 years ago

“Great item, was lowest price on the internet. Fast delivery.”

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Posted 2 years ago

“Excellent service and we are now your loyal customers.”

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Posted 3 years ago

“Very prompt service and quick delivery”

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Posted 3 years ago

“Family run company. Friendly efficient service. Will definitely be a returning customer. Thank you”

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Posted 3 years ago

“Awesome company, updates about our orders keeps us well informed & delivery is pretty quick too always a bonus, prices are reasonable too will be ordering again.”

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Posted 3 years ago

“Need to have an accurate tracker online.”

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Posted 3 years ago

“First class customer service, fast and efficient with delivery. Highly recommended.”

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Posted 3 years ago

“Competitive prices. Prompt delivery. Excellent”

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Posted 3 years ago

“Good quick service and cheapest I could find what I was looking for.”

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Posted 3 years ago

“Excellent service, excellent communication, very quick delivery”

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Posted 3 years ago

PetnPony is rated 4.8 based on 2,139 reviews