PetnPony Reviews

Name: PetnPony
Address: PetnPony, Unit 49-51Dragonville Ind Park, Durham, Durham
Rating: 4.84

4.8 Rating 2,050 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 2,050 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony,
Unit 49-51Dragonville Ind Park,
Durham
Durham
DH1 2XU

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PetnPony 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was very easy to order from PetnPony who promptly delivered our dog's food. We have tried to purchase it at other retailers but PetnPony was by far the easiest and most competitive on price.”

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Posted 3 years ago

“Delivery quick”

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Posted 3 years ago

“Petnpony are a very good company. Twice I've been able to buy my dogs brand of food at about £8 cheaper than anywhere else, which is a huge bonus in the cost of living crisis. They deliver very quickly.I will continue to buy from this great company.”

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Posted 3 years ago

“Absolutely fantastic company. Supportive and gives good advice on pet food. İ even bought something prior to vet diagnosis of my cat but petnpony assisted for all exchanges i needed.”

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Posted 3 years ago

“Excellent very fast”

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Posted 3 years ago

“Great company, some items are more expensive than other sellers and some cheaper, very quick shipping and polite customer service”

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Posted 3 years ago

“Quality puppy food at a good price.”

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Posted 3 years ago

“First time I've used PetnPony and it won't be the last! Very quick delivery and competitive prices - Highly recommended.”

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Posted 3 years ago

“Very happy with my purchase. Customer service was excellent, cannot recommend this company enough shipping could be a tad faster. Highly recommend. 5 stars”

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Posted 3 years ago

“Great service the NS bit is amazing thank you x”

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Posted 3 years ago

“Bought this food a couple of time now in different flavours for our bijon he absolutely loves it will definitely be ordering again very fast delivery”

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Posted 3 years ago

“Excellent service, quick shipping and helpful email updates. Very pleased!”

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Posted 3 years ago

“Good product. Fast delivery.”

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Posted 3 years ago

“Excellent service - thank you.”

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Posted 3 years ago

“Speedy delivery and great communication too.”

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Posted 3 years ago

“Perfect service”

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Posted 3 years ago

“Pleased about my order”

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Posted 3 years ago

“1st class product, speedy delivery, excellent customer service. 👍👍👍👍👍👍👍👍”

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Posted 3 years ago

“Pleased with purchase and speed of service/delivery. Will buy again through this site. Thank you.”

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Posted 3 years ago

“I was very happy with this company PetnPony. I did an online order of dog food. It arrived quickly by Royal Mail. I was kept up today with a tracking number. I received an email thanking me for my order. I would highly recommend this company.”

PetnPony 5 star review on 6th April 2023

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Posted 3 years ago

PetnPony is rated 4.8 based on 2,050 reviews