PetnPony Reviews

Name: PetnPony
Address: PetnPony, Unit 49-51Dragonville Ind Park, Durham, Durham
Rating: 4.84

4.8 Rating 2,083 Reviews

96 %

of reviewers recommend PetnPony

4.8

Based on 2,083 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About PetnPony:

Pet n Pony is a family run business in the heart of Durham City offering a wide range of Pet and Equestrian products. Whether it’s a Home for your Small Animal or a Rug for your horse we have the perfect products for you.

We are always looking to find the best products at the best price so we can offer you the best value for money.

We currently stock over 14,000 products either online or in-store, whether it’s for your pets, animals or any of your equestrian needs.

Visit Website

Phone:

01913840900

Email:

enquiries@petnpony.co.uk

Location:

PetnPony,
Unit 49-51Dragonville Ind Park,
Durham
Durham
DH1 2XU

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PetnPony 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered Hills Z/D dry cat food, best price I found, received quickly, updates received throughout, great service.”

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Posted 2 years ago

“Quick delivery and clear communication”

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Posted 2 years ago

“Great price for a good quality product and decent delivery time - thanks!”

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Posted 2 years ago

“I had a very good experience with PetnPony. My product was purchased at an excellent price and arrived the next day. Highly recommended.”

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Posted 2 years ago

“Have purchased from twice now, quick delivery”

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Posted 2 years ago

“1st class service”

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Posted 2 years ago

“Having won a prize on social media & being unable to collect, I opted for P&P & had a mooch on the website too. I found a lovely collar similar to our other dogs, for our puppy. It's a nice colourway & perfect for her. Both the prize & the collar arrived promptly & I'm very happy with both. 😊”

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Posted 2 years ago

“Fast delivery, good choice of products”

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Posted 2 years ago

“Cheaper than others retailers and very quick delivery, highly recommended thank you!”

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Posted 2 years ago

“Being a 1st time customer you won me over being a family run buisness. Your process from order / delivery is worth the 5 star. Will be in contact N Ellis”

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Posted 2 years ago

“Great service! Professional and friendly, kept me updated on my order which were a good price too! Thank you”

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Posted 2 years ago

“Great price and arrived quickly. Very happy.”

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Posted 2 years ago

“The pill pockets arrived quickly and in good condition.”

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Posted 2 years ago

“Lovely company, fast and efficient delivery. Love supporting a local independent business, will definitely use them again.”

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Posted 2 years ago

“Competative prices,excellent products,excellent communication.thankyou.”

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Posted 2 years ago

“The item was dispatched quickly and as described - excellent service”

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Posted 2 years ago

“Speedy free delivery great communication good price”

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Posted 2 years ago

“Item arrived as advertised , reasonably priced , will order again, thank you.”

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Posted 2 years ago

“Found a great dog bed on their website, less pricey than seen elsewhere. Great service and fast delivery. Very pleased with the product.”

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Posted 2 years ago

“Pet and Pony were recommended by a friend. I would as they did recommend Pet and Pony. From placement of order to receipt of the goods I was kept informed, knew exactly what was happening and when. Very few businesses can meet such a high standard. Excellent + service.”

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Posted 2 years ago

PetnPony is rated 4.8 based on 2,083 reviews