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Personalise.co.uk Reviews

4.4 Rating 4,466 Reviews
86 %
of reviewers recommend Personalise.co.uk
Company Reviews Product Reviews
1,416
 Metrics Info
4.4
Based on 4,466 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Read Personalise.co.uk Reviews

About Personalise.co.uk:

The UK's favourite personalised gift shop!

Visit Website

Email:

help@sixty.co.uk

Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon
CV37 0RE

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Melanie S
Verified Buyer
“AVOID AVOID AVOID If I could place a 0 review then I would. I chose this website as I specifically wanted a gift for a 16th birthday and a gift for fathers day. I placed the order correctly and spent a long time placing the personalised messages on both items. However both products arrived with no personalised messages on either gifts. Absolutely disappointed as I required the gifts in time for both occasions. I messaged the company and explained that both gifts had arrived without the messages. Gemma in customer care was rude in her message and had no regard for the mistake that had been made and informed me they were unable to correct it as it was apparently my issue. I was not asking for a refund but just to have the gifts re-sent with the messages in place and I would send the incorrect items back. Again she was rude in her email and informed me it was my mistake and could not and would not help. I explained that if I wanted to purchase a plain single glass and a plain wine box then I would have not gone to their sight 'personalised.com' and would have gone to a local store but once again Gemma did not appear to care and just kept informing me they was not going to do anything to correct the order. I then asked for their complaints procedure and I did not receive a response and still haven't. Absolutely shocking for a company to have no customer care what so ever. People need to be aware from ordering off this sight!!!!”
Helpful Report
Posted 4 years ago
Kayleigh F
Verified Buyer
“I checked my personalisation as instructed before proceeding to checkout, then when my receipt came through it stated no personalisation on all three items I purchased. I emailed the company straight away to check but received blank items the next day. Whilst I can commend the speed of delivery, I now have three items I cannot use and I dont have time to return before fathers day. And nobody had responded to my emails on the matter either. Now I will have to spend more money getting them personalised elsewhere. Sorry but would not recommend.”
Helpful Report
Posted 4 years ago
Ros M
Verified Buyer
“Beautiful gifts to give to loved ones.”
Helpful Report
Posted 4 years ago
Roger V
Verified Buyer
“I ordered a wallet with Personalise.co.uk for my grandsons 18th birthday. I had his name and 18 personolised on the front of the wallet. I ordered on a Thursday and received it on the following Monday. Really impressed with both quality and speed. Would recommend.”
Helpful Report
Posted 4 years ago
Sam M
Verified Buyer
“Easy site to use, plenty of choice and options, quick delivery too.”
Helpful Report
Posted 4 years ago
Vicky G
Verified Buyer
“Nice item, bought as present. Arrived quickly, value for money”
Helpful Report
Posted 4 years ago
Sue W
Verified Buyer
“Well happy with gift”
Helpful Report
Posted 4 years ago
Richard N
Verified Buyer
“I ordered a crystal personalised token for my son's 40th birthday from Personalise.co.uk. I am very pleased with it and the engraving has been done to a high standard. I am sure my son will be very happy when he receives it. It came nicely presented in a padded black gift box and was well packaged for safe delivery. I would recommend this gift and would order again from Personalise.co.uk.”
Helpful Report
Posted 4 years ago
Kaila T
Verified Buyer
“Gorgeous newborn money boxes. Attention to detail and very quick delivery. Absolutely in love with my purchases”
Helpful Report
Posted 4 years ago
Sian H
Verified Buyer
“Fantastic service I ordered a personalised memory box on the Monday at 11.30 am and it was delivered Tuesday morning for my son and daughter in laws anniversary FANTASTIC SERVICE ⭐️⭐️⭐️⭐️⭐️”
Personalise.co.uk 5 star review on 27th May 2021
Helpful Report
Posted 4 years ago
Hi, Thank you for your great review.
Posted 4 years ago
Anonymous
Verified Buyer
“Ordered 2 items. Both were a great price & dispatched very quickly. They were perfect too!”
Helpful Report
Posted 4 years ago
Janet E
Verified Buyer
“Would love to write a review but have not received my order yet”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Easy to order, fast delivery Excellent service”
Helpful Report
Posted 4 years ago
""
Verified Buyer
“Good choice and excellent service, delivery came two days after ordering and it was well packaged.”
Helpful Report
Posted 4 years ago
Patricia W
Verified Buyer
“good service.”
Helpful Report
Posted 4 years ago
Hi Patricia, Thank you for your great review.
Posted 4 years ago
Jayne R
Verified Buyer
“Fast efficient service”
Helpful Report
Posted 4 years ago
Hi Jayne, Thank you for taking the time to offer your much appreciated feedback.
Posted 4 years ago
Anonymous
Verified Buyer
“Order came quickly & was as described, very happy with my purchase.”
Helpful Report
Posted 4 years ago
Belinda B
Verified Buyer
“Excellent service. Excellent quality”
Helpful Report
Posted 4 years ago
Joanna B
Verified Buyer
“Excellent quality and service. I love it. Fast delivery. Thank you”
Helpful Report
Posted 4 years ago
Gerard M
Verified Buyer
“Very pleased with purchase would highly recommended”
Helpful Report
Posted 4 years ago
Hi Gerard, Thank you for your positive comments.
Posted 4 years ago
Personalise.co.uk is rated 4.4 based on 4,466 reviews
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