Login
Start Free Trial Are you a business? Click Here

Personalise.co.uk Reviews

4.4 Rating 4,463 Reviews
86 %
of reviewers recommend Personalise.co.uk
Company Reviews Product Reviews
1,414
 Metrics Info
4.4
Based on 4,463 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Read Personalise.co.uk Reviews

About Personalise.co.uk:

The UK's favourite personalised gift shop!

Visit Website

Email:

help@sixty.co.uk

Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon
CV37 0RE

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“Poor customer service / aftercare. I ordered personalised items, however had major issues with delivery. When I used the contact us details on the website for help to enquire re the delivery date of my item, I received no response. Finally found an email address re who to contact. Someone finally responded and stated parcel had been left in unlocked leaky shed next to my property. No card was left, no email was sent to regarding the fact my parcel was due to be delivered and or had been delivered. When I finally found the parcel, the personalised card I had purchased was ruined by rain damage.”
Helpful Report
Posted 1 year ago
Molly
Unverified Reviewer
“I’m extremely disappointed by the quality of the personalised box I have purchased. The front is damaged, there is a crack and marks on the side. The hinges are rusty and the screws haven’t been put in properly. One of the corners is also chipped. This is my first order from personalise and only purchased as had okay reviews but this is a really poor quality product. The Christening is on Saturday and now I am going to have to try and find an alternative gift as I cannot give this as it is. They have a form to submit issues but you cannot submit without adding an image but every time you add images they say the file size is too big. Got through to Wendy via email who sent a screenshot of the website stating ‘There may be slight blemishes due to natural wood’. And stated there was nothing they would do. No apology either. I understand wood blemishes, but rust, black marks and sticking out screws? Not so much. Do not bother wasting your money here. Website is also filled with spelling mistakes so this should have been the red flag!!”
Helpful Report
Posted 1 year ago
Philip S
Verified Buyer
“Absolutely brilliant item and was extremely fast delivery”
Personalise.co.uk 5 star review on 15th May 2024
Helpful Report
Posted 1 year ago
Lee R
Verified Buyer
“Was looking for a keepsake for my relatives and found the perfect item on Personalise.co.uk - excellent product and great amount of choices - such an easy and pleasurable shopping experience!!”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“I love every single detail of the Guardian Angel”
Personalise.co.uk 5 star review on 13th May 2024
Helpful Report
Posted 1 year ago
Lisa M
Verified Buyer
“Been over a week and I still have not heard anything about my order”
Helpful Report
Posted 1 year ago
Susan B
Verified Buyer
“My only ossue is that 2 items were delivered. It looks like I inadvertently by mistake ordered 2 items in error.”
Helpful Report
Posted 1 year ago
Anita S
Verified Buyer
“Excellent service arrived quickly”
Helpful Report
Posted 1 year ago
Maree S
Verified Buyer
“Haven’t received been over a week haven’t had any further information but they’ve taken money”
Helpful Report
Posted 1 year ago
Adele O
Verified Buyer
“Great service, fast delivery and most of all it’s perfect my best friend has jst recently lost her father ,, and this will go along side the tree he planted for her x”
Helpful Report
Posted 1 year ago
Brenda M
Verified Buyer
“Only gave 4 as still waiting for invoice and date I can expect the album to arrive.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Rapid delivery and the wedding scroll items were exquisite . So pleased with it that l will be ordering more albeit the couple got married last year .?Well done to alll at Personalise u.k. 👏🏽👏🏽👏🏽”
Helpful Report
Posted 1 year ago
Susan K
Verified Buyer
“Loved the item I bought for my friend. It came very quickly. Really pleased. Thank you”
Helpful Report
Posted 1 year ago
CAROL
Unverified Reviewer
“I have absolutely no idea how to send photo for Father’s Day mug. Supposed to receive a link but I and others have scanned all messages for this to no avail. I’ve received no response from company, are these reviews Is a scam or am I going to get a mug with someone else’s photo? First bad experience through online shopping and being elderly cannot afford loss.”
Helpful Report
Posted 1 year ago
Tracy S
Verified Buyer
“Ordered and delivered in a few days. A lovely padlock for my wee brother who passed in February, to hang on the bridge where he loved fly fishing and shenanigans with dear friends. Made specifically for him, and family and friends to remember him when crossing the bridge over The Tweed.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“a***** EXCELLENT PRODUCT & EXCELLENT CUSTOMER SERVICE!! WILL BE BUYING FROM THIS COMPANY AGAIN!”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Great service arrived very quick. Absolutely beautiful for our granddaughters 18th & 21st. Highly recommend.”
Helpful Report
Posted 1 year ago
Jacqueline S
Verified Buyer
“Easy ordering and speedy delivery . Loved the wedding certificate I ordered .well packaged . Thank you .”
Helpful Report
Posted 1 year ago
Sabera B
Verified Buyer
“Great service”
Helpful Report
Posted 1 year ago
Sylvia K
Verified Buyer
“Website was easy to go through and get what you want”
Helpful Report
Posted 1 year ago
Personalise.co.uk is rated 4.4 based on 4,463 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request