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Personalise.co.uk Reviews

4.4 Rating 4,468 Reviews
86 %
of reviewers recommend Personalise.co.uk
Company Reviews Product Reviews
1,417
 Metrics Info
4.4
Based on 4,468 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 84%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Read Personalise.co.uk Reviews

About Personalise.co.uk:

The UK's favourite personalised gift shop!

Visit Website

Email:

help@sixty.co.uk

Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon
CV37 0RE

Write Your review

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Rebecca C
Verified Buyer
“Easy website to navigate, a great range of products, fast delivery and great quality”
Helpful Report
Posted 5 years ago
""
Verified Buyer
“Was a bit Sceptical ordering as I'd seen some reviews that weren't great, but I really wanted items that I couldn't see anywhere else. I'm so glad I did as my items came sooner than expected, Specially at this time of year and I loved them. Thank you”
Helpful Report
Posted 5 years ago
Veronique C
Verified Buyer
“Quick & efficient service. Very pleased with my order”
Helpful Report
Posted 5 years ago
Rupert T
Verified Buyer
“Well packaged. Appears high quality. Printing clear.”
Helpful Report
Posted 5 years ago
""
Verified Buyer
“Good choice of items & looked even better when it arrived!”
Personalise.co.uk 5 star review on 18th December 2020
Helpful Report
Posted 5 years ago
Paul S
Verified Buyer
“I ordered a frame for my husband from lour granddaughter an I love it it’s absolutely gourgous far more nicer than what I saw in shops so thank u so much Lynne stone”
Helpful Report
Posted 5 years ago
Julie W
Verified Buyer
“Easy to order and quick delivery”
Helpful Report
Posted 5 years ago
Nicky P
Verified Buyer
“Excellent quality, fast delivery. Cant fault anything”
Helpful Report
Posted 5 years ago
Delia M
Verified Buyer
“Lovely personalised Scandinavian gnome mug. Arrived on time. Very happy. Thank you.”
Helpful Report
Posted 5 years ago
Moyra M
Verified Buyer
“I ordered four personalised Xmas chocolate oranges. Three were perfect but one was misspelled. Customer services have said that a replacement is on its way. Hopefully it will arrive before Xmas 🤞”
Helpful Report
Posted 5 years ago
Kamlesh P
Verified Buyer
“I ordered my secret Santa present and within the time frame that I was told off, it was delivered as per the tracking. I a, very happy with the service and the support that I had after. Thank You. Kam”
Helpful Report
Posted 5 years ago
Irene D
Verified Buyer
“This was a lovely shopping experience. The site was easy to use and the lantern personalisation process was straight forward. The lantern arrived within a few days and is lovely.”
Helpful Report
Posted 5 years ago
Cindy N
Verified Buyer
“The item I received was not as advertised. The feather was not included and the personalisation really faint and hardly seen. Very poor and unhelpful response from customer service Would not recommend this site to anyone.”
Helpful Report
Posted 5 years ago
Carl S
Verified Buyer
“Great service, superb quality and speedy delivery.”
Helpful Report
Posted 5 years ago
Laura P
Verified Buyer
“Love it:) recommend for every one :) Good quality.”
Helpful Report
Posted 5 years ago
Katie S
Verified Buyer
“Order has not arrived. I have messaged multiple times for a refund and keep being ignored”
Helpful Report
Posted 5 years ago
Karen
Verified Reviewer
“I was wanting a personalised mug for my daughter for Christmas and found this site online. I have never used this shop before ,but have been very impressed with how easy it was to design and order the item .I received the package within a few days .With it being nearly Christmas i thought i would have to wait longer .Thank you very much hope to buy from you in the future .”
Helpful Report
Posted 5 years ago
Anonymous
Verified Reviewer
“1st time ordering from this company!!!! My goodness which I had never bothered total wrong name on my order & trying to get a refund (11.95) is a NIGHTMARE honestly avoid avoid avoid I would not give this company any stars but I have had to give it 1 to leave a review......in future I will be reading reviews before I order anything from company which I have never ordered off!!!!”
Helpful Report
Posted 5 years ago
Anonymous
Verified Reviewer
“I’ve had a terrible experience with this company. I ordered a bauble for my little girl’s first Christmas. Once I’d placed the order I noticed there was an error in spelling so I quickly (within 5 mins) emailed and made a request to cancel the order so I could re-order with the correct text. I received a confirmation of receipt saying that someone will come back to me within 2 days. I heard nothing so I chased and chased with no answer. 10 days later the bauble arrived with the wrong text. I contacted them again with no response. In the end I used messenger to contact them, I received a reply to say they couldn’t locate my emails (even though I had already sent them via screenshot on messenger) and that they couldn’t refund or replace the product. The after sales service of this company is a disgrace and I’ll never buy or recommend again. I’m now stuck with a bauble that isn’t correct and I’ve had to throw it in the bin. Very disappointed!”
Helpful Report
Posted 5 years ago
Fiona F
Verified Buyer
“Lovely quality and received safely in a very short time. Very pleased”
Helpful Report
Posted 5 years ago
Hi Fiona, Thank you so much for your valued review!
Posted 5 years ago
Personalise.co.uk is rated 4.4 based on 4,468 reviews
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