Personalise.co.uk Reviews

Name: Personalise.co.uk
Address: Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon, Stratford upon Avon
Rating: 4.40

4.4 Rating 4,467 Reviews

86 %

of reviewers recommend Personalise.co.uk

4.4

Based on 4,467 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Personalise.co.uk:

The UK's favourite personalised gift shop!

Visit Website

Email:

help@sixty.co.uk

Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon
CV37 0RE

Write Your review

Tell us how Personalise.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Personalise.co.uk 5 star review on 18th December 2025

Tracey C

Personalise.co.uk 5 star review on 4th December 2025

Jenny D

Personalise.co.uk 5 star review on 16th April 2025

Anonymous

Personalise.co.uk 5 star review on 14th March 2025

Linda P

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I placed an order, and noticed a typo in my engraving request. The request to cancel the order was made within 10min of the order being placed. Almost 3 days later, I am informed that my order is already in production, and therefore cannot be cancelled. Unbelievable and completely unacceptable.”

Helpful Report

Posted 5 years ago

“I bought a mug as a Christmas gift. The website was easy to navigate and the postage charges reasonable, the mug arrived promptly, was well-packaged and is very good quality.”

Helpful Report

Posted 5 years ago

“Brilliant service and product ( my only problem was with Royal Mail )”

Helpful Report

Posted 5 years ago

“Item arrived with a damaged box, raised an issue to the company but no response, fortunately item wasn't damaged otherwise I assume I'd get no response for that either. Best avoided.”

Helpful Report

Posted 5 years ago

“This was my first purchase from the company. The bauble was bought to replace a broken one. It arrived well packed & quickly. I was very pleased with the quality & would highly recommend.”

Helpful Report

Posted 5 years ago

Hi Julie, We appreciate your time to leave a review.T hank you for your recommendation. It is very kind of you to do so. Best wishes

Posted 5 years ago

“order was easy to make & process”

Helpful Report

Posted 5 years ago

Hi Joanne, Thank you for your great review.

Posted 5 years ago

“Very quick delivery, lovely item, great value for money”

Helpful Report

Posted 5 years ago

“My items were delivered sooner than estimated, in good condition and well protected in the parcel. The items ( two personalised Xmas tree baubles) are beautifully engraved and the bauble itself is very good quality and such a lovely idea. I’m Xmas happy!”

Helpful Report

Posted 5 years ago

“Good value for money. Haven't tested it yet but looks nice.”

Helpful Report

Posted 5 years ago

“Very unhappy as my order arrived just in time for putting on the Christmas tree but the order was completely wrong. I doubt if a replacement will be received in time for Christmas.”

Helpful Report

Posted 5 years ago

“Easy to order and the item arrived quickly.”

Helpful Report

Posted 5 years ago

“Makes anice change for the fairy to have brown hair like my grandaughter .very sweet my daughter loves it”

Helpful Report

Posted 5 years ago

Hi Elaine, Thank you so much for your valued review!

Posted 5 years ago

“Very quick perfect Christmas bauble. Very impressed”

Helpful Report

Posted 5 years ago

Hi Sara, Thank you for your great review.

Posted 5 years ago

“Great service . I had a query re delivery and answered very quickly. Christmas bauble arrived and I’m delighted with it. Beautifully finished and good quality . Will definitely order again . Thank you !”

Helpful Report

Posted 5 years ago

“Short time of production, quick delivery, high quality product ( personalized wine glass)”

Helpful Report

Posted 5 years ago

“Superb product, delivered in good time, communication could have been better. Only received the initial order confirmation, nothing else, so had no idea of progress or potential delivery date. Would order again, really pleased with product.”

Helpful Report

Posted 5 years ago

“Well where do I start. I would not recommend this website to anyone. When purchasing my order I gave the correct details that needed to be personalised on the product. When I received my email confirmation the details where incorrect. I emailed the website explaining my issue and asked them to change the details. I was told by the very unhelpful Gemma at Customer Services that this was not possible. I explained and provided evidence of my issue. However the answer was still no it’s too late to change. I was struggling to understand how their mistake was my problem. My issue is still ongoing. I have received the product which I now have to rectify for myself. I will not be purchasing from this website again and suggest others avoid.”

Helpful Report

Posted 5 years ago

“A beautiful product.”

Helpful Report

Posted 5 years ago

“Lovely moneybox, a bit smaller than I thought it was going to be.”

Helpful Report

Posted 5 years ago

“The package came quickly and was delivered in good condition”

Helpful Report

Posted 5 years ago

Personalise.co.uk is rated 4.4 based on 4,467 reviews