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Personalise.co.uk Reviews

4.4 Rating 4,552 Reviews
86 %
of reviewers recommend Personalise.co.uk
Company Reviews Product Reviews
1,453
 Metrics Info
4.4
Based on 4,552 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email
Read Personalise.co.uk Reviews

About Personalise.co.uk:

The UK's favourite personalised gift shop!

Visit Website

Email:

help@sixty.co.uk

Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon
CV37 0RE

Write Your review

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Linda L
Verified Buyer
“Still waiting on goods would be grateful for delivery date”
Helpful Report
Posted 6 years ago
DEBBIE F
Verified Buyer
“AS I HAVE NOT RECEIVED THE GOODS I CANNOT COMMENT ON THAT SIDE, HOWEVER ON PLACING THE ORDER, HAD NO CONFIRMATION AND AM STILL TRYING TO CONFIRM WITH YOURSELVES THAT MY ORDER HAS BEEN RECEIVED .”
Helpful Report
Posted 6 years ago
Yvonne L
Verified Buyer
“Hi I received my item and am very pleased with the quality however, I wanted it personalised for my friends 60th birthday. I paid for the item and messaged about personalisation and no reply? So bit dissapointed Yvonne”
Helpful Report
Posted 6 years ago
Anonymous
Verified Reviewer
“I paid for gift wrapping and my gin board came without! Also I didn’t put Lisa’s, thinking common sense would prevail, but my bad, I was worried it would come with Lisa’s’s!”
Helpful Report
Posted 6 years ago
Bethan E
Verified Buyer
“Lovely tin but unfortunately the actual gift inside was damaged. Had to go out and buy strong glue to fix as didn't have time to return the item and wait for a replacement. Disappointed for my first order. However, accidents happen and it would not put me off ordering from here again.”
Helpful Report
Posted 6 years ago
Christine W
Verified Buyer
“I have not received goods I ordered as yet so cannot really comment on service or quality of products .”
Helpful Report
Posted 6 years ago
Max K
Verified Buyer
“I appreciated how way the shopping and personalisation experience was, but the lack of information, or difficulty finding information regarding how long manufacturing takes place has been frustrating. Having paid for shipping, it’s disappointing to have no way to track the progress of the manufacturing to have an idea of when it will ship and arrive, hopefully it eventually does - but I won’t know when to expect it! Which isn’t ideal for what’s intended to be a birthday present.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Though we liked the product we ordered, the delivery was longer than expected. With Covid-19 happening I accepted it would be longer. However, I wanted an up-date on a rough delivery time. I sent an email and I am still waiting for a reply, the email was sent on the 11/05/2020”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“I have ordered from here..but got no confirmation email..I have contacted customer service but still waiting for a reply”
Helpful Report
Posted 6 years ago
John O
Verified Buyer
“Don't know that the order has been sent yet,had no word from you.”
Helpful Report
Posted 6 years ago
Casey M
Verified Buyer
“Good website but havnt been provided me with a confirmation email to clarify my order”
Helpful Report
Posted 6 years ago
Ed B
Verified Buyer
“The gift I bought was of high quality, and priced keenly. Communication, and tracking options; poor, or not obvious. Time for delivery okay.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“I just want my colour book too come”
Helpful Report
Posted 6 years ago
Christine B
Verified Buyer
“One of the items was broken. Couldn’t download the photo”
Helpful Report
Posted 6 years ago
Debbi F
Verified Buyer
“Didn't get it right first time - but after a lot of explanation all was resolved”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Designing the product and ordering was very simple however after purchasing it was all very frustrating. I received no order confirmation email. The product should have been delivered in 48hrs we got it a full week later. (All prior to current situation) extremely disappointing.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“It took longer than expected to arrive and I chased over a few days and the phone experience was great as first Mail and ring back but she didn't ring back =. The parcel arrived the next day.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Still haven’t had an email telling me when my parcel is coming not heard a thing since my purchase 3 days ago”
Helpful Report
Posted 6 years ago
Hi, Thank you for your review. We are sorry that you did not receive any order confirmation. Your order was dispatched on 18th March and will be delivered by Royal Mail shortly.
Posted 6 years ago
Natasha P
Verified Buyer
“I have no recieved confirmation that my order has been dispatched only that it has been confirmed, the website was easy enough to use but I’m worried Slightly worried about not actually receiving it, I hope i get it soon :)”
Helpful Report
Posted 6 years ago
Hi Natasha, Thank you for your review. Your order was dispatched for delivery on 30th December by Royal Mail and will be delivered shortly. If you need any further assistance, you may reach us anytime at help@sixty.co.uk.
Posted 6 years ago
Gemma E
Verified Buyer
“Product looks great although arrived broken”
Helpful Report
Posted 6 years ago
Hi Gemma, Thank you for your review. We are sorry to hear your order arrived damaged. We can see that you have contacted us through our emailing system. Please contact us back as soon as you can.
Posted 6 years ago
Personalise.co.uk is rated 4.4 based on 4,552 reviews
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