Permagard Reviews

Name: Permagard
Address: Unit B2-B5, Worthy Road, Chittening Industrial Estate, BRISTOL, Gloucestershire
Rating: 4.83

4.8 Rating 5,747 Reviews

97 %

of reviewers recommend Permagard

4.8

Based on 5,747 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Permagard 5 star review on 22nd April 2025

Jonathan

100

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Claire at Permagard was fantastic. There was an issue with the delivery company, they said that they had delivered when I fact they hadn't. No fault on Permagard's side. I spoke to Claire and she was so helpful and product was delivered next day. Customer service is excellent. Thank you”

Helpful Report

Posted 1 day ago

“Delivered within time frame. We are yet to use this product. I will review once we have.”

Helpful Report

Posted 2 days ago

“Excellent service, as always.”

Helpful Report

Posted 2 days ago

“Fast and professional service”

Helpful Report

Posted 2 days ago

“Always knowledgeable, helpful and fast delivery. No problems at all.”

Helpful Report

Posted 3 days ago

“I received my order quickly, will have to wait to see results. I did order far too much , it does cover a large area.”

Helpful Report

Posted 3 days ago

“Shopping with Permagard online was very easy and quick! The delivery option was 1 - 3 days and I was very pleased when the items arrived the next day!! I have not used the products yet so can't comment on that but otherwise a very good experience.”

Helpful Report

Posted 3 days ago

“Ordered some woodwork universal treatment. Delivered within alloted time frame. Well packaged. Thanks.”

Helpful Report

Posted 3 days ago

“I have used this a few years ago, it is an excellent product. No problem using the website or ordering. Well done. Can't say the same for your delivery service, i had asked "if out to leave on doorstep" (twelve steps up from road) .We are both in our seventies and we were both in but he left it in the road outside my garage, If it wasn't for my neighbour telling us it was there we would not have known. Great service from you though & i may yet need some more.”

Helpful Report

Posted 4 days ago

“Excellent quality can see results within days”

Helpful Report

Posted 4 days ago

“High quality service as always”

Helpful Report

Posted 6 days ago

“First time using the product, and up to now it's working well I would definitely recommend Permagard brand”

Helpful Report

Posted 1 week ago

“Very fast delivery. Ordered wood worm killer, time will tell if its effective but regardless friendly and helpful people”

Helpful Report

Posted 1 week ago

“2 items ordered and delivered promptly. Simple no hassle!”

Helpful Report

Posted 1 week ago

“easy to navigate website, fast delivery. Would definitely use again”

Helpful Report

Posted 1 week ago

“Good Easy to use Efficient”

Helpful Report

Posted 1 week ago

“Good product and prompt service. The only downside was the delivery cost - almost doubled the total cost”

Helpful Report

Posted 1 week ago

Hi Tony, thanks for taking the time to leave a review - happy to hear that you were pleased with your order! Unfortunately, as most of our products are classified as chemicals, it means that delivery is more costly. This is something we’re currently working with our delivery company to try and reduce. Thanks - The Permagard team

Posted 1 week ago

“Good service”

Helpful Report

Posted 2 weeks ago

“Hi there Ive ordered the wrong product - wanted wood rot but ordered the masonry one 😱🤦🏼‍♂️ If someone reply to my email please that would be really helpful”

Helpful Report

Posted 2 weeks ago

Hi Spencer - our customer service team has now replied to your email - apologies for the delay! Please let us know how you get on with your timber treatment and if it meets your expectations. Thanks - the Permagard team

Posted 1 week ago

“Quick professional and helpfull.”

Helpful Report

Posted 2 weeks ago

Permagard is rated 4.8 based on 5,747 reviews