Permagard Reviews

Name: Permagard
Address: Unit B2-B5, Worthy Road, Chittening Industrial Estate, BRISTOL, Gloucestershire
Rating: 4.83

4.8 Rating 6,197 Reviews

97 %

of reviewers recommend Permagard

4.8

Based on 6,197 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Permagard 5 star review on 16th August 2025

Michael Searle

109

Anonymous

Anonymous // 01/01/2019

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“Good kit, works well.”

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Posted 2 months ago

“Excellent product. Great cusomer service”

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Posted 2 months ago

“I ordered the Microshield Ultra and there was a problem with the courier delivery, this was sorted immediately by Permagard, Kate to be precise, with a next day delivery. The product is easy to use, and coated well on our chimney. Waiting for some rain to fully test it but extremely happy with the service and product range from this company.”

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Posted 2 months ago

“Great service”

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Posted 2 months ago

“Good product good price good service”

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Posted 2 months ago

“First class product”

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Posted 2 months ago

“Damp course equipment really great but ran out of plugs! Postage cost more than 2 boxes so not happy.”

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Posted 2 months ago

“Very impressed with delivery although the cardboard boxes accommodating the tubs of filet&tanking just about made it! Product themselves are fine and have been applied. The instructions could have been clearer and I resorted to internet to download easier scripted info. It’s not as if I’m technical challenged as I’m a CEng of some 49 yrs. don’t over work instructions, in my experience a simple step 1,2, 3 works well.”

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Posted 2 months ago

“Very swift delivery and follow up communication”

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Posted 2 months ago

“I received someone else's order in error. However it only took one phone call for the wrong parts to be collected and the right ones delivered the next day. Mistakes happen to anyone, but it is the way things are put right which counts. Can't fault the customer service. Well done.”

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Posted 2 months ago

“Can’t fault the products have been using them for a number of years, would just like a notification of delivery, checked emails, messages, calls. Nothing, not the first time it’s happened, don’t makes it difficult to arrange someone to be in to receive the delivery if I don’t know it’s arriving.”

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Posted 2 months ago

“As always, helpful people and super fast delivery.”

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Posted 2 months ago

“Delivery was within 24 hours so brilliant, don’t know as yet if products have worked too soon to say”

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Posted 2 months ago

“We have used Permagard before with very good results and have bought this new 5 litres to prepare a couple of walls at an 18th century house ready for sale where work has taken place to inhibit damp penetration and now to prevent any damp showing through as the building dries. It is the best solution I have found. I recommend it all the time.”

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Posted 2 months ago

“The product looks good. Have installed it over the weekend and let's see how well it performs in due couse.”

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Posted 2 months ago

“Very professional and knowledgeable. Great products. Delivery super quick!”

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Posted 2 months ago

“Ordering was strightforward. Delivery was very prompt and the grout was very easy to apply using the equipment bought with an earlier purchase. The grout works really well. I used it over ten years ago on a garden retaining wall and still no cracks. Great stuff.”

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Posted 2 months ago

“One star removed as it took DAYS to be able to order - website shop kept crashing, could not get thorugh onthe phone at all, but just before I gave up the online shop worked. Then delivery was fast, impressed with the recyclable / biodegradeable packaging.”

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Posted 2 months ago

“A pleasure to order from you. Great from ordering up to receiving order.”

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Posted 2 months ago

“Excellent service from Permagard. Good communication, item was promptly delivered and was perfect for the job”

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Posted 2 months ago

Permagard is rated 4.8 based on 6,197 reviews