Permagard Reviews

Name: Permagard
Address: Unit B2-B5, Worthy Road, Chittening Industrial Estate, BRISTOL, Gloucestershire
Rating: 4.83

4.8 Rating 5,960 Reviews

97 %

of reviewers recommend Permagard

4.8

Based on 5,960 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Permagard 5 star review on 16th August 2025

Michael Searle

109

Anonymous

Anonymous // 01/01/2019

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“Good delivery, on time. Good stuff, goes on easy, Hopefully does the job for a long time.”

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Posted 3 months ago

“Since we discovered the passive vents from permagard we have bought a lot of them. Every property we own has at least one installed when we renovate/decorate a property as part of our maintainance. They are simple, easy to fit and do what they are supposed to. And Permagard is easy to contact and work with. We are very happy with them.”

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Posted 3 months ago

“good and quick service. Also very helpfuy answering my questions on the phone”

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Posted 3 months ago

“Great service, good prices, quick delivery”

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Posted 3 months ago

“Great product and reasonable delivery time”

Permagard 5 star review on 28th July 2025

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Posted 3 months ago

“1st class service,everything as it should be,good products”

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Posted 3 months ago

“Great products, easy to apply and look good. Also, really good company, fast delivery and prompt refunds on unused returned items.”

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Posted 3 months ago

“Brilliant stuff warmer stops condensation Highly recommended. Thank u.”

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Posted 4 months ago

“Quick response good service welcoming staff”

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Posted 4 months ago

“Still have not received my product…”

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Posted 4 months ago

Hi Ben, Thanks for your review - we're sorry to hear your order hasn't reached you yet. We dispatched your parcel with FedEx on Thursday 17th, and their tracking shows they attempted delivery on both Friday 18th and Tuesday 22nd. According to their latest update, another delivery attempt is due today (Friday 25th) before 6.00pm. If it doesn’t arrive or you need further help, please don’t hesitate to get in touch with our team directly. We’re here to make sure you get what you need. - The Permagard Team

Posted 4 months ago

“I have not used the material yet as I have some preparitory work to do but the delivery time was short without hassle.”

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Posted 4 months ago

“Very good job. Thanks”

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Posted 4 months ago

“Easy to navigate and use website with brilliant products. Fast and efficient delivery with regular updates.”

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Posted 4 months ago

“Again had to ask for a proper pdf invoice. Everyone else says thank you for your order and encloses a PDF. The delivery I know isn't your fault however you should be aware. I said leave items next to the grey box on my driveway I will take responsibility. However my instructions were ignored they throw the items over my gate. My dog then destroyed the box and a bag of plugs. Fortunately there was no more damage.”

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Posted 4 months ago

Hi John, thank you for taking the time to leave another review. We do take all feedback on board and appreciate you raising these points. Regarding PDF invoices, we’ve looked into this previously but found it can unfortunately lead to deliverability issues - that said, it’s something we continue to keep under review. As for the delivery, we’re sorry your instructions weren’t followed and will be passing this on to the courier for awareness. Thanks again for your feedback. Kind regards, The Permagard Team

Posted 4 months ago

“Great service again!”

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Posted 4 months ago

“Brilliant service and quick delivery from Permagard 👌👌”

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Posted 4 months ago

“Great service fast delivery. Had a damaged item that was rectified efficiently through Kate no quibble next day delivery. Thank you”

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Posted 4 months ago

“I am happy with the product I have used of theirs, with purchase and delivery working well.”

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Posted 4 months ago

“Deliveried on time and on date expect so great there but did put in a call to the Avonmouth Branch to ask a questions and was told some one would call me back the next day to help as this was important but never recieved the call so that was very disappointing but generally happy with everything else.”

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Posted 4 months ago

Hi Richard, Thanks for your review - we’re really pleased to hear your delivery arrived on time, and that you’re generally happy. Apologies that we didn’t come back to you as promised - we understand that’s disappointing. We're glad we were able to speak with you today, and that you found the information you needed in the meantime. Thanks again for your feedback. All the best, The Permagard Team

Posted 4 months ago

“Technical information was 1st class. Order arrived promptly. Excellent service”

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Posted 4 months ago

Permagard is rated 4.8 based on 5,960 reviews