Permagard Reviews

Name: Permagard
Address: Unit B2-B5, Worthy Road, Chittening Industrial Estate, BRISTOL, Gloucestershire
Rating: 4.83

4.8 Rating 5,747 Reviews

97 %

of reviewers recommend Permagard

4.8

Based on 5,747 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Permagard 5 star review on 22nd April 2025

Jonathan

100

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good communication and delivery, flatmaster 2000 could be moulded better in manufacturing the pcd cover is poor and I ended up taping it rather than damaging the circuit board. but in general does the job”

Helpful Report

Posted 2 years ago

“I wondered why a Permagard crack stitching kit was less than half the price of its more well known rival rival but decided to try it anyway. Stainless steel helical bars seemed the same and worked just fine, cementitious mortar mixed easily and has cured rock solid. Already had a Roughneck mortar gun so can’t comment on their guns but the mortar was really easy to apply. Of course, only time will tell if it all works but so far everything seems to be just fine.”

Helpful Report

Posted 2 years ago

“A1 seller and products”

Helpful Report

Posted 2 years ago

“I have not used the product yet but hoping it to be good postage was a bit steep on the product !!”

Helpful Report

Posted 2 years ago

Thanks for your feedback. Unfortunately as most of our products are classified as chemicals it means that delivery is more costly. This is something we're currently working with our delivery company to try and reduce. The Permagard team

Posted 2 years ago

“I have used permaguard before and have found the products to be of good quality and well priced. I thought the packaging was heavy on plastic and polystyrene which was a shame.”

Helpful Report

Posted 2 years ago

“I recently used the kiesol c damp proof cream and found it very user friendly, much easier and safer than the high pressure compressor system of old !… the proof of the effectiveness of the product will be found out over time, as it’s only been in a week…”

Helpful Report

Posted 2 years ago

“Excellent service and delivery though I ordered the wrong material firstly, I have 5 litres of dry rot treatment which I thought was for timber, if you wish for me to return it just say it remains unopened. Regards Ian”

Helpful Report

Posted 2 years ago

Hi Ian. Thanks for your feedback! We'd be happy to refund you for the Dry Rot Treatment however we'd be unable to refund you for the delivery cost of returning it to us sorry. Please do give us an email at sales@permagard.co.uk if you want further details on returning the product. Thanks, Vicky

Posted 2 years ago

“Other than the items being delivered on different days, first class service”

Helpful Report

Posted 2 years ago

“Liquid DPM was easy to use and effective. Roller provided as epoxy roller was not appropriate as it melted and gave of noxious fumes. Spare roller I had from screwfix was much better and did not melt or give off fumes.”

Helpful Report

Posted 2 years ago

“I thought, for such a small article, the postage & package charge was very high!!”

Helpful Report

Posted 2 years ago

Hi Leonard. Thanks for your feedback. Unfortunately, as most of our products are classified as chemicals it means that delivery is more costly. This is something we're currently working with our delivery company to try and reduce. The Permagard team

Posted 2 years ago

“Seems like a good product but maybe to early to tell. On the practical side , it would be useful if the product were coloured in order to define area’s covered. Delivery turnaround excellent!”

Helpful Report

Posted 2 years ago

“Very good dispatch of products and easy to use and dilute. The only gripe is that P&P is expensive!”

Helpful Report

Posted 2 years ago

“Very fast response”

Helpful Report

Posted 2 years ago

“I have no doubts about the efficacy of the product purchased, but delivery charges for a single litre container is to high.”

Helpful Report

Posted 2 years ago

Thanks for your feedback. We’re glad that you were happy with the product! In regards to delivery, unfortunately as most of our products are classified as chemicals it means that delivery is more costly. This is something we're currently working with our delivery company to try and reduce. The Permagard team

Posted 2 years ago

“Very good and prompt service received the item earlier then 3 days as stipulated when ordering”

Helpful Report

Posted 3 years ago

“Very good service and easy to deal with”

Helpful Report

Posted 3 years ago

“Materials delivered as ordered very promptly. Have yet to put to use so cannot comment further.”

Helpful Report

Posted 3 years ago

“Fast delivery without problems. Easy to order the correct amount and a good product”

Helpful Report

Posted 3 years ago

“Not able to give 5 star rating due to having just applied the tanking slurry. The product itself when mixed in the correct ratios works well, using a tanking brush the surface is slightly ridged and when the first coat is applied horizontal and the second vertically the horizontal ridges trap the new slurry to create a substantial coating. It is a tenacious product and sticks incredibly well not only to the walls but also to clothing where splashing occurs. I was not able to apply a render or any plaster based work I painted over with two coats of a good quality emulsion paint. All is looking good.”

Helpful Report

Posted 3 years ago

“The Permagard membrane was delivered quickly. I watched the online video and found the instructions easy to follow. I would use Permagard again.”

Helpful Report

Posted 3 years ago

Permagard is rated 4.8 based on 5,747 reviews