Permagard Reviews

Name: Permagard
Address: Unit B2-B5, Worthy Road, Chittening Industrial Estate, BRISTOL, Gloucestershire
Rating: 4.83

4.8 Rating 6,135 Reviews

97 %

of reviewers recommend Permagard

4.8

Based on 6,135 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Permagard 5 star review on 16th August 2025

Michael Searle

109

Anonymous

Anonymous // 01/01/2019

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“Fixings supplied were poor quality- i will need to source different fixings - as they snap/bend very easily”

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Posted 4 years ago

Hi Laura. We're sorry the plugs in your damp proof membrane kit are not performing well for you. One of our technical advisors has now been in contact to offer our assistance with the fixings via a direct message to your email. Steve at Permagard

Posted 4 years ago

“Great service will definitely use again”

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Posted 4 years ago

“I ordered the kit great service and all prompt delivery. Supplied a 6mm drill bit. That the plugs don't fit slowed me down on the job ended up using a 8mm after a few attempts. Much better fitting and seal”

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Posted 4 years ago

“Easy to use website, prompt delivery, very satisfied, would highly recommend.”

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Posted 4 years ago

“Website and Ordering easy Delivery on time. As expected. Need “this way up arrows “on the box As it was delivered upside down and had slightly leaked inside the box. Any longer and it would have damaged the box Just think container lid had not been fully screwed tight But good stuff. Recommended by a builder. Will buy again when required.”

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Posted 4 years ago

“Excellent service, Items arrived on time and good quality.”

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Posted 4 years ago

“Fantastic Product and service”

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Posted 4 years ago

“Very efficient delivery and product”

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Posted 4 years ago

“I ordered and got the product delivered within a couple of days to site so really good service highly recommend thanks Mike”

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Posted 4 years ago

“Looks good hopeful does the job and stips the condensation we will see in time”

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Posted 4 years ago

“Excellent product, except for the cost (£80 including delivery).”

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Posted 4 years ago

“Brilliant service and product. Goods arrived damaged, but were replaced within a day of notifying. Have always found Permagard , it’s products and staff of the highest quality. Would (and have) recommend to anyone wanting high quality waterproofing agents.”

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Posted 4 years ago

“I ordered a full container in the end , after a phone call to one of your departments when i requested a sample of your product , the chap i talked to was very helpful on the phone , was going to send an invoice over for me to pay the delivery charge , but this didn't arrive , so , hence , decided to go for it !! Better for you ! But , we have not tried the product as of yet. Very quick on the delivery though !!”

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Posted 4 years ago

“My order arrived quikcer than expected and is good value for money. I will happily use this supplier again.”

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Posted 4 years ago

“My experience with Permagard has always been positive and reliable.”

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Posted 4 years ago

“Always delivered when I want it , that’s the main thing for me”

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Posted 4 years ago

“Easy online purchase process, fast delivery and a superb product!”

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Posted 4 years ago

“I hope I’ve bought the right products, as I called for some technical advice on 2 occasions before making the purchase on-line and on both occasions was promised that someone would call me back. I never received a call and ended up taking a guess as to the right VCL product for my needs”

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Posted 4 years ago

“Quick delivery. Excellent service”

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Posted 4 years ago

“Helpful, friendly staff, nothing else to say really. Thanks.”

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Posted 4 years ago

Permagard is rated 4.8 based on 6,135 reviews