Permagard Reviews

Name: Permagard
Address: Unit B2-B5, Worthy Road, Chittening Industrial Estate, BRISTOL, Gloucestershire
Rating: 4.83

4.8 Rating 5,822 Reviews

96 %

of reviewers recommend Permagard

4.8

Based on 5,822 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Permagard 5 star review on 16th August 2025

Michael Searle

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to shop with Permagard , and when we had the 1 issue of black spots on our wood, your technician Chris sorted out our issue , and sent a complimentary container of treatment! Definitely 5 stars!”

Helpful Report

Posted 2 years ago

“Product arrived quickly and was easy to use. There was a burst tub of cream in the delivery, which was rectified swiftly. All in all a positive experience.”

Helpful Report

Posted 2 years ago

“Very happy with the promp service and quality of the items ordered.”

Helpful Report

Posted 2 years ago

“Quality paint delivered very quick”

Helpful Report

Posted 2 years ago

“Excellent service with excellent information on their product.”

Helpful Report

Posted 2 years ago

“Easy and quick to apply. Great service and delivery”

Helpful Report

Posted 2 years ago

“Excellent service throughout including highly efficient delivery, could not fault anything. 5/5”

Helpful Report

Posted 2 years ago

“Hi, haven’t used it yet, will review very soon.”

Helpful Report

Posted 2 years ago

“Great stuff Easy to use , very fast delivery thanks john”

Helpful Report

Posted 2 years ago

“Couldn't be happier with the experience .prompt delivery and product arrived safely.”

Helpful Report

Posted 2 years ago

“Excellent company, quick & efficient delivery”

Helpful Report

Posted 2 years ago

“Great product at a very good price. Delivery was very fast. Advice from staff was very helpful.”

Helpful Report

Posted 2 years ago

“Quality product, quick reliable service, reasonably priced, what more do you want?”

Helpful Report

Posted 2 years ago

“A company I trust. Always great products at good prices.”

Helpful Report

Posted 2 years ago

“Excellent service as usual with speedy delivery. Thanks Gary”

Helpful Report

Posted 2 years ago

“Great service as always, ordering was easy and delivered in 3 days as promised”

Helpful Report

Posted 2 years ago

“Best damp proof membrane on the market and delivery is always fast”

Helpful Report

Posted 2 years ago

“Delivered on time have injected walls and its working.”

Helpful Report

Posted 2 years ago

“specifically booked 1 to 3-day delivery due to a damp problem we encountered. Delivery not made within 1 to 3 day period. sent an email to register disappointment and advising id be returning but not even the decency of a response. Clearly, no idea of customer service once people have paid their money.”

Helpful Report

Posted 2 years ago

Hi Stuart, Please accept our sincerest apologies that you didn’t receive a reply from our customer service team. Customers are at the heart of what we do and we pride ourselves on delivering the highest standard of service - we are very sorry that we fell short on this occasion. Our Technical Manager Gregg will be in touch to discuss your issues and any next steps. As with many industries, our couriers are currently experiencing delays in delivery times due to exceptional demand and circumstances beyond our control. We always strive to meet 1-3 day delivery times, but in the current circumstances we are unable to guarantee this. As a result of your feedback, we have changed the delivery messaging on our website to ensure that we are raising this issue. The Permagard team

Posted 2 years ago

“I sent a message asking for some help with damp/condensation issues I was experiencing. In a short space of time I had a callback from a very knowledgeable guy who able to point me to the right products I required to resolve my problems. Permaguard will now be my goto company for advice and products, first class!”

Helpful Report

Posted 2 years ago

Permagard is rated 4.8 based on 5,822 reviews