Permagard Reviews

Name: Permagard
Address: Unit B2-B5, Worthy Road, Chittening Industrial Estate, BRISTOL, Gloucestershire
Rating: 4.83

4.8 Rating 5,822 Reviews

96 %

of reviewers recommend Permagard

4.8

Based on 5,822 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Permagard 5 star review on 16th August 2025

Michael Searle

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a few products all been really good prompt service”

Helpful Report

Posted 2 years ago

“Fast delivery service”

Helpful Report

Posted 2 years ago

“Great company, good product”

Helpful Report

Posted 2 years ago

“Purchased the crack stitching kit, was very easy to use and came with instructions so any DIYer could do this themselves. Customer service was top-notch, I experienced issues with the delivery but this was down to the carrier. A quick call to the Permagard team resulted in a back plan being established if my original order didn't make it on time. Special thanks to Bronwen.”

Helpful Report

Posted 2 years ago

“I ordered and paid for a 1 to 3 day delivery, but goods did not arrive until day 6, which was dissapointing. But goods were of excellent quality. Not fitted yet due to late delivery.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave a review. Our couriers have been experiencing unexpected delays which has unfortunately affected some of our customers. There are a number of factors outside our and their control but we are working hard with them to minimise any disruption. Please accept our apologies for any inconvenience this has caused.

Posted 2 years ago

“Service was excellent. Thank you for a quick delivery. Postage was a bit pricier than I was expecting so just went with it as wanted that particular product.”

Helpful Report

Posted 2 years ago

Thanks for your feedback. Unfortunately as most of our products are classified as chemicals it means that delivery is more costly. This is something we're currently working with our delivery company to try and reduce. The Permagard team

Posted 2 years ago

“Absolutely fantastic. I ordered a few things which I’m yet to use but the service provided was fantastic. I was missing one package so I called to investigate and it was dealt with superbly. Have received all my order now.”

Helpful Report

Posted 2 years ago

“Prompt delivery and response when I emailed.”

Helpful Report

Posted 2 years ago

“I have no problem with the permagard product but the postage was too expensive”

Helpful Report

Posted 2 years ago

Hi Nicole. Thanks for your feedback. We’re glad that you were happy with the product! In regards to delivery, unfortunately as most of our products are classified as chemicals it means that delivery is more costly. This is something we're currently working with our delivery company to try and reduce. The Permagard team

Posted 2 years ago

“Took to long to receive product?”

Helpful Report

Posted 2 years ago

Hi Mervin. Thank you for taking the time to leave a review. Our couriers have been experiencing unexpected delays which has unfortunately affected some of our customers. We are working hard to try and minimise any disruption. Please accept our apologies for any inconvenience this has caused.

Posted 2 years ago

“Great service and products!”

Helpful Report

Posted 2 years ago

“Everything delivered as promised and quick, too,”

Helpful Report

Posted 2 years ago

“Really happy with service, got my order delivered on time and it was well packed, and also happy with the price I paid, 5 out of 5 cheers guys”

Helpful Report

Posted 2 years ago

“Great peoduct easy to use and helpful team when I called with a query.”

Helpful Report

Posted 2 years ago

“Perfect for my garage conversion with everything included 10/10”

Helpful Report

Posted 2 years ago

“Very happy to have been able to deal with Permagard, had no problems at all, delivery was prompt and the product itself (Nuaire Dry Master Eco PIV) is exactly what I needed and works great at a great price.”

Permagard 5 star review on 8th December 2022

Helpful Report

Posted 2 years ago

“No problems, and very quick delivery 👍”

Helpful Report

Posted 2 years ago

“First rate delivery and technical service. Have used the product as directed and waiting to see the results”

Helpful Report

Posted 2 years ago

“Great product with excellent customer service”

Helpful Report

Posted 2 years ago

“Ordered Nuaire PIV arrived on time & recently had it fitted by qualified electrician.All our condensation disappeared overnight.Best buy ever.Highly recommended.”

Helpful Report

Posted 2 years ago

Permagard is rated 4.8 based on 5,822 reviews