Permagard Reviews

Name: Permagard
Rating: 4.83

4.8 Rating 5,052 Reviews

97 %

of reviewers recommend Permagard

4.8

Based on 5,052 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Permagard 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

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“Great service and delivery. The product was great. Done the job .”

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Posted 1 month ago

“This is a superb product and does exactly what Permagard promised. There is now zero condensation gathering on the treated wall.”

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Posted 1 month ago

“Chris Very nice worker Excellent”

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Posted 1 month ago

“Very impressed with this product which was delivered in no time at all”

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Posted 1 month ago

“If I could see all the little dead bastards,I'd send an image,If ur permaguard works like u say? Cheers job done!”

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Posted 1 month ago

“Always use Permaguard. Service and delivery second to none . The best company we have used for regular supplies .”

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Posted 1 month ago

“I did the whole of my cellar its brilliant stuff easy to use covers well looking great thankyou”

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Posted 1 month ago

“very very quick delivery. Sleeve was a little short as the wall was exceptionally thick, but was able to easily extend the sleeve with extractor fan ducting and a joining piece. looks very neat, will wait for client feedback re efficacy.”

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Posted 1 month ago

“Iwas quite disapointed with the tubes of permagard i bought to try before bying abigger amount for alarger job ,, i was expecting the contents to be a more like a paste not to be very watery on trying to fill the drill holes the contents was very runny and quite waste full sorry not to be very satisfide with the product”

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Posted 1 month ago

Hi William, Thank you for taking the time to leave a review. We’re sorry to hear you’ve had issues with your order. If you feel like the product has not performed as expected or requires replacement, please contact our customer service team, and we will resolve it quickly. Our phone number is 0117 982 3282 or you can email us on sales@permagard.co.uk Thanks - the Permagard team

Posted 1 month ago

“Very efficient with helpful support on line.”

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Posted 1 month ago

Hi Elizabeth - thank you for taking the time to leave a review, and we’re glad to hear that you were pleased with our service! With this in mind, we can see that you gave us two stars - were there any issues with your order that have led to this? If so, please can you share more information so we can look into it? Thanks The Permagard team

Posted 1 month ago

“I use Permagaurd quite often but I was unhappy with the service on my last occasion. When trying to buy a 50sqm kit of tanking we somehow ended up with half what was needed and then I had to buy the missing products that didnt arrive. This puit me over budget on the materials side of the project.”

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Posted 1 month ago

Hi David, thank you for taking the time to leave us a review. We noticed that you ordered the individual membrane rolls on our website rather than the membrane kit. Unfortunately, as the orders were placed online, we wouldn't have known that you really required the kit with the plugs and tape as well. Sorry to hear that you didn't receive what you thought you had ordered.  Our customer service team has reached out separately to help if you have any other queries. Thanks again, The Permagard team

Posted 1 month ago

“Easy to navigate website, competitive price, rapid delivery (day 1 of possible 3) all packaged in recycled/able materials. Hugely impressed.”

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Posted 1 month ago

“Good website, easy to navigate and identify appropriate product. Whole process took less than 10 minutes. Confirmed completion and delivery arrived within 3 working days!”

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Posted 1 month ago

“First time ordered prodiucts from Permagard, no problems at all. very easy to order.”

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Posted 1 month ago

“Great communications, great product and super fast delivery. Thanks.”

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Posted 1 month ago

“Ordered two only received one”

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Posted 1 month ago

“Hi will definitely be ordering all our menbrain of you now on thanks”

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Posted 1 month ago

“I have not used the.product yet so I can't comment o n it's use but the ordering process was easy with a quick delivery”

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Posted 1 month ago

“1St rate service. Arrived next day. Easy to use website. Many thanks”

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Posted 1 month ago

“Additiional plugs and washers ordered to finish a job and arrived next day on standard delivery. All in good condition. Very pleased with the servce”

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Posted 1 month ago

Permagard is rated 4.8 based on 5,052 reviews