Permagard Reviews

Name: Permagard
Rating: 4.83

4.8 Rating 5,077 Reviews

97 %

of reviewers recommend Permagard

4.8

Based on 5,077 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Permagard 5 star review on 5th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A1 seller and products”

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Posted 1 year ago

“I have not used the product yet but hoping it to be good postage was a bit steep on the product !!”

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Posted 1 year ago

Thanks for your feedback. Unfortunately as most of our products are classified as chemicals it means that delivery is more costly. This is something we're currently working with our delivery company to try and reduce. The Permagard team

Posted 1 year ago

“I have used permaguard before and have found the products to be of good quality and well priced. I thought the packaging was heavy on plastic and polystyrene which was a shame.”

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Posted 1 year ago

“I recently used the kiesol c damp proof cream and found it very user friendly, much easier and safer than the high pressure compressor system of old !… the proof of the effectiveness of the product will be found out over time, as it’s only been in a week…”

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Posted 1 year ago

“Excellent service and delivery though I ordered the wrong material firstly, I have 5 litres of dry rot treatment which I thought was for timber, if you wish for me to return it just say it remains unopened. Regards Ian”

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Posted 1 year ago

Hi Ian. Thanks for your feedback! We'd be happy to refund you for the Dry Rot Treatment however we'd be unable to refund you for the delivery cost of returning it to us sorry. Please do give us an email at sales@permagard.co.uk if you want further details on returning the product. Thanks, Vicky

Posted 1 year ago

“Other than the items being delivered on different days, first class service”

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Posted 1 year ago

“Liquid DPM was easy to use and effective. Roller provided as epoxy roller was not appropriate as it melted and gave of noxious fumes. Spare roller I had from screwfix was much better and did not melt or give off fumes.”

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Posted 1 year ago

“I thought, for such a small article, the postage & package charge was very high!!”

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Posted 1 year ago

Hi Leonard. Thanks for your feedback. Unfortunately, as most of our products are classified as chemicals it means that delivery is more costly. This is something we're currently working with our delivery company to try and reduce. The Permagard team

Posted 1 year ago

“Seems like a good product but maybe to early to tell. On the practical side , it would be useful if the product were coloured in order to define area’s covered. Delivery turnaround excellent!”

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Posted 1 year ago

“Very good dispatch of products and easy to use and dilute. The only gripe is that P&P is expensive!”

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Posted 1 year ago

“Very fast response”

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Posted 1 year ago

“I have no doubts about the efficacy of the product purchased, but delivery charges for a single litre container is to high.”

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Posted 1 year ago

Thanks for your feedback. We’re glad that you were happy with the product! In regards to delivery, unfortunately as most of our products are classified as chemicals it means that delivery is more costly. This is something we're currently working with our delivery company to try and reduce. The Permagard team

Posted 1 year ago

“Very good and prompt service received the item earlier then 3 days as stipulated when ordering”

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Posted 1 year ago

“Very good service and easy to deal with”

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Posted 1 year ago

“Materials delivered as ordered very promptly. Have yet to put to use so cannot comment further.”

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Posted 1 year ago

“Fast delivery without problems. Easy to order the correct amount and a good product”

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Posted 1 year ago

“Not able to give 5 star rating due to having just applied the tanking slurry. The product itself when mixed in the correct ratios works well, using a tanking brush the surface is slightly ridged and when the first coat is applied horizontal and the second vertically the horizontal ridges trap the new slurry to create a substantial coating. It is a tenacious product and sticks incredibly well not only to the walls but also to clothing where splashing occurs. I was not able to apply a render or any plaster based work I painted over with two coats of a good quality emulsion paint. All is looking good.”

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Posted 1 year ago

“The Permagard membrane was delivered quickly. I watched the online video and found the instructions easy to follow. I would use Permagard again.”

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Posted 1 year ago

“Thank you received the order now”

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Posted 2 years ago

“Have been applying to some precious stored timber that is vulnerable to insect attack for several years now and it appears to be doing the job. Easy and reasonably pleasant to use. Delivery charge for this one relatively light item is excessive equating to nearly half the cost of the product ordered. I was consequently closer to looking for another source. Good job it was so promptly delivered as would expect gold service and a free gift for the delivery price!”

Helpful Report

Posted 2 years ago

Hi Jonathan, Thanks for your feedback. We’re glad that you were happy with the product! In regards to delivery, unfortunately as most of our products are classified as chemicals it means that delivery is more costly. This is something we're currently working with our delivery company to try and reduce. The Permagard team

Posted 2 years ago

Permagard is rated 4.8 based on 5,077 reviews