Permagard Reviews

Name: Permagard
Address: Unit B2-B5, Worthy Road, Chittening Industrial Estate, BRISTOL, Gloucestershire
Rating: 4.83

4.8 Rating 5,747 Reviews

97 %

of reviewers recommend Permagard

4.8

Based on 5,747 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Permagard 5 star review on 22nd April 2025

Jonathan

100

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought the Permaguard Condensation Control vent and so far so good, it seems to have helped with my condensation problem. I haven't had the grills fitted yet, the only negative is that the delivery/P&P is very expensive at £10 (although the delivery was very fast). I wish they offered a cheaper delivery option. I wouldn't mind waiting a few days.”

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Posted 1 year ago

Hi there, thanks for taking the time to leave a review. Unfortunately as most of our products are classified as chemicals it means we have to use a courier that's a little more costly. This is something we’re currently working with our delivery company to try and reduce. The Permagard team

Posted 1 year ago

“Click and collect purchase of epoxy damp course was simple and material was perfect for what was needed.”

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Posted 1 year ago

“Although shipping isn’t cheap it was surprisingly fast which was good. I’ve washed the black mould in our wall with the permaprotect mould wash as per instructions. All I can say is so far so good. It was removed very easily and so far hasn’t showed any signs of reappearing after 4 days.”

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Posted 1 year ago

“I have brought the Microshield ultra product after using there products some years ago, previously I had found the product to do what it states - repels water.., protecting the wall I have brought the microshield for a single skin garage on my property, I've not had the opportunity to apply this product at present due to the so called micro climate in Shaftesbury,Dorset - hence 4*”

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Posted 1 year ago

“It will be a 4 as the only thing missing was a tracking number”

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Posted 1 year ago

“Easy to order and arrived quickly. But courier left outside in the rain. (Large box). Fortunately home quickly before it was soaked.”

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Posted 1 year ago

“Good service and helpful”

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Posted 1 year ago

“Just what I needed (DPM) supplied quickly”

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Posted 1 year ago

“The original order was delivered in a broken bucket. An email to sales meant that a new delivery arrived 2 days later and the original delivery charge was refunded. I was very impressed by the customer service element of the transaction”

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Posted 1 year ago

“Great product but why is the kit cheaper with 10 tubes in , cheaper than buying 10 separate tubes dosent make sense unless I’ve got it wrong”

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Posted 1 year ago

Hi Kevin. Thanks for the question. Our Kiesol C Kit is on a bulk buy deal meaning you do indeed get the kit cheaper than buying the cartridges individually. If you have any questions when it comes to using the product, please do get in touch. The Permagard team

Posted 1 year ago

“Information on how to use product is severely lacking, it doesn’t explain how to use product at what depth do you drill the hole or how to deal with a linked cavity wall etc, The injection kit (pump up sprayer) doesn’t hold pressure so is in the bin before using it so simple job turned into a nightmare before I have even started. Not impressed.”

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Posted 1 year ago

We’re sorry to hear that your experience wasn’t up to expectations. Our injection kit does comes with instructions in the box and also on the product page on the website. Our team are always on hand to answer any additional questions you may have too – whether that’s around application or how to use the product. Please do give us a call or email if you have any further questions or issues.

Posted 1 year ago

“Using the website was easy and items were explained clearly with a lot of information available. Order came very quickly although I had no dispatch warning of what day it was arriving or options to change or select a safe place. Thankfully I happened to be home as it was a big parcel. Also, emailed a query nearly a week ago and have had no response. Cannot review actual items yet as not used.”

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Posted 1 year ago

“Coated a block wall and damp came through the mortar joints, but much less so.Applied a second coat improvement was made.”

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Posted 1 year ago

“always good”

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Posted 1 year ago

“Ordered online and received in a timely manner”

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Posted 1 year ago

“Very pleased with delivery and product.”

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Posted 1 year ago

“Arrived superquick thanks! :) Good website”

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Posted 1 year ago

“Service and products fine. Shipping charges high, £10.80 for 2 mastics next day with DPD, up to 2kg is £7odd on their website.”

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Posted 1 year ago

Hi Paul. Thanks for taking the time to leave a review. Unfortunately as most of our products are classified as chemicals it means that delivery is more costly. This is something we’re currently working with our delivery company to try and reduce. The Permagard team

Posted 1 year ago

“Helpful advice, fast delivery.”

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Posted 1 year ago

“Easy to navigate online and found what I required, also easy payment, delivery very quick. My only issue was delivery charges found them quite expensive especially as I am not a trader”

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Posted 1 year ago

Permagard is rated 4.8 based on 5,747 reviews