Permagard Reviews

Name: Permagard
Address: Unit B2-B5, Worthy Road, Chittening Industrial Estate, Bristol, Gloucestershire
Rating: 4.83

4.8 Rating 6,275 Reviews

97 %

of reviewers recommend Permagard

Visit Website

Phone:

0117 982 3282

Email:

sales@permagard.co.uk

Location:

Unit B2-B5, Worthy Road,
Chittening Industrial Estate,
Bristol
Gloucestershire
BS11 0YB

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Permagard 5 star review on 16th August 2025

Michael Searle

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have made 4 orders for various products from Permagard over the last few months. Every product has been great quality and delivered quickly with regular updates on couriers. I have also contacted customer services twice. Once for advice on the order in which to use products and another time when we needed to add to an order. On both occasions the company were excellent. They gave me the advice I needed and sorted the order out for me quickly and efficiently. I don’t often write reviews but Permagard definitely deserves the best feedback. I would recommend them to anyone.”

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Posted 1 week ago

“Really struggled to open the cannister!! Application went OK but won't know if it has worked and stopped the 'bubbling" of the plaster for at least a year.”

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Posted 1 week ago

Hi Penny, Thank you for taking the time to leave your review. We’re sorry to hear you had trouble opening the canister. The lid is secured tightly to reduce the risk of leaks or spills in transit. You can ease it open with a flat-head screwdriver if needed. We’re pleased to hear the application itself went OK, and you’re absolutely right that the real test is how the surface performs over time. As with any damp-related issue, the final result can depend on the underlying cause of the damp, the condition of the surface, and how the product has been applied. If you’d like any reassurance or advice on your specific application, our technical team would be very happy to help. You can call us on 0117 982 3282 or email sales@permagard.co.uk. Kind regards, The Permagard Team

Posted 1 week ago

“It never arrived, DPD MESSED UP DELIVERY 3 TIMES. I got a refund promptly then bought the same stuff £245 instead of £375 🤷‍♂️”

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Posted 2 weeks ago

Hi Kenneth, We’re very sorry for the frustration caused by the DPD delivery issues with your order. Just to clarify, both orders were refunded in full, so no payment has been retained by us. The price difference mentioned is because the two orders were for different products. Our membrane kits are shipped in two parts: a box containing the fixings and accessories, and the membrane roll separately. In this case, the fixings box was delivered successfully and kept, while the membrane roll delivery was unfortunately affected by DPD’s service issues. Our customer support team worked hard to resolve this at the time and liaised with both you and DPD to try to get the roll delivered. We’re sorry that, despite those efforts, the courier issue still wasn’t resolved successfully. We’ll be feeding this incident back to DPD. Given that both orders were fully refunded, and that part of the kit was successfully delivered and retained, we’d be grateful if you would consider updating your review to reflect the full outcome. Kind regards, The Permagard Team

Posted 2 weeks ago

“Ordered and delivered the next day, simple to install and a quality product. Will definitely be ordering more. Thank you”

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Posted 2 weeks ago

“Easy to order on line. Fast delivery. And good product. At a fair price.”

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Posted 2 weeks ago

“i have purchased products from permagard for many years there staff are so polite and helpful there products are the best i have used and great prices and i will continue to perchase until i retire”

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Posted 2 weeks ago

“Received order within 24hrs of place order. 5* service from Permagard. Thank you.”

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Posted 2 weeks ago

“Great communication, speedy delivery and very friendly, would use again”

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Posted 2 weeks ago

“Hi, The product in principle is excellent, however, I am unable to comment on how effective it is till it has been tested over time. I would offer the following. Your product direct from Permagard is cheaper than other (online) options. The plasterer told me to get 10sqm online which was (£140) I corrected him and sent him the link to your site. Do check in down the line and I will rate your product.”

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Posted 2 weeks ago

“Easy to apply & appears to do the job”

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Posted 2 weeks ago

“It is of the best quality.”

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Posted 2 weeks ago

“Fantastic as usual from Permagard.”

Permagard 5 star review on 25th June 2026

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Posted 3 weeks ago

“Excellent product and great customer service”

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Posted 3 weeks ago

“Great service.. excellent product.. but there was a big difference in roll lengths… and I think the adhesive tubs should be 20kg as it’s a tight supply at 15kg”

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Posted 3 weeks ago

“Awaiting to use, but ordering was a great experience with clear communication and fast delivery.”

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Posted 3 weeks ago

“Always there to help with any advice we may need great product all round excellent company”

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Posted 3 weeks ago

“Well packed and delivered the day after ordering. Always received good service ordering online.”

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Posted 3 weeks ago

“Easy to use and instructions very clear”

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Posted 3 weeks ago

“Excellent service. Items arrived when promised and great price to. I would certainly recommend the Permagard.”

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Posted 3 weeks ago

“Very good service”

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Posted 3 weeks ago

Permagard is rated 4.8 based on 6,275 reviews