Permagard Reviews

Name: Permagard
Address: Unit B2-B5, Worthy Road, Chittening Industrial Estate, Bristol, Gloucestershire
Rating: 4.83

4.8 Rating 6,273 Reviews

97 %

of reviewers recommend Permagard

Visit Website

Phone:

0117 982 3282

Email:

sales@permagard.co.uk

Location:

Unit B2-B5, Worthy Road,
Chittening Industrial Estate,
Bristol
Gloucestershire
BS11 0YB

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Permagard 5 star review on 16th August 2025

Michael Searle

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It never arrived, DPD MESSED UP DELIVERY 3 TIMES. I got a refund promptly then bought the same stuff £245 instead of £375 🤷‍♂️”

Helpful Report

Posted 2 weeks ago

Hi Kenneth, We’re very sorry for the frustration caused by the DPD delivery issues with your order. Just to clarify, both orders were refunded in full, so no payment has been retained by us. The price difference mentioned is because the two orders were for different products. Our membrane kits are shipped in two parts: a box containing the fixings and accessories, and the membrane roll separately. In this case, the fixings box was delivered successfully and kept, while the membrane roll delivery was unfortunately affected by DPD’s service issues. Our customer support team worked hard to resolve this at the time and liaised with both you and DPD to try to get the roll delivered. We’re sorry that, despite those efforts, the courier issue still wasn’t resolved successfully. We’ll be feeding this incident back to DPD. Given that both orders were fully refunded, and that part of the kit was successfully delivered and retained, we’d be grateful if you would consider updating your review to reflect the full outcome. Kind regards, The Permagard Team

Posted 2 weeks ago

“Ordered and delivered the next day, simple to install and a quality product. Will definitely be ordering more. Thank you”

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Posted 2 weeks ago

“Easy to order on line. Fast delivery. And good product. At a fair price.”

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Posted 2 weeks ago

“i have purchased products from permagard for many years there staff are so polite and helpful there products are the best i have used and great prices and i will continue to perchase until i retire”

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Posted 2 weeks ago

“Received order within 24hrs of place order. 5* service from Permagard. Thank you.”

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Posted 2 weeks ago

“Great communication, speedy delivery and very friendly, would use again”

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Posted 2 weeks ago

“Hi, The product in principle is excellent, however, I am unable to comment on how effective it is till it has been tested over time. I would offer the following. Your product direct from Permagard is cheaper than other (online) options. The plasterer told me to get 10sqm online which was (£140) I corrected him and sent him the link to your site. Do check in down the line and I will rate your product.”

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Posted 2 weeks ago

“Easy to apply & appears to do the job”

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Posted 2 weeks ago

“It is of the best quality.”

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Posted 2 weeks ago

“Fantastic as usual from Permagard.”

Permagard 5 star review on 25th June 2026

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Posted 2 weeks ago

“Excellent product and great customer service”

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Posted 2 weeks ago

“Great service.. excellent product.. but there was a big difference in roll lengths… and I think the adhesive tubs should be 20kg as it’s a tight supply at 15kg”

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Posted 2 weeks ago

“Awaiting to use, but ordering was a great experience with clear communication and fast delivery.”

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Posted 3 weeks ago

“Always there to help with any advice we may need great product all round excellent company”

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Posted 3 weeks ago

“Well packed and delivered the day after ordering. Always received good service ordering online.”

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Posted 3 weeks ago

“Easy to use and instructions very clear”

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Posted 3 weeks ago

“Excellent service. Items arrived when promised and great price to. I would certainly recommend the Permagard.”

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Posted 3 weeks ago

“Very good service”

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Posted 3 weeks ago

“Always good , always buying from permagard , every time they very attention, doing always delivering on time , so I really appreciate and recommend permagard .”

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Posted 3 weeks ago

“Would better if all materials arrived in same day Thanks”

Helpful Report

Posted 3 weeks ago

Hi Frank, Thanks for your review and for ordering from us. We're sorry the kit components didn’t all arrive together on the same day. With this type of membrane kit, the plugs, washers and drill bit are packed together, while the 2m membrane roll has to travel separately because of its size. Although they're sent with the same courier, they can be sorted differently once they reach the courier depot, which can occasionally mean they arrive at slightly different times. We completely understand the frustration, though, and we appreciate your feedback. Kind regards, The Permagard Team

Posted 2 weeks ago

Permagard is rated 4.8 based on 6,273 reviews