Paving Superstore Reviews

Name: Paving Superstore
Address: Denmark Farm Barn, Norwich Road, Hardingham, Denmark Farm Barn, Norwich Road, Hardingham, Norfolk
Rating: 4.67

4.7 Rating 866 Reviews

92 %

of reviewers recommend Paving Superstore

4.7

Based on 866 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Paving Superstore 5 star review on 9th August 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve used paving superstore on 3 occasions now and ever time they have been brilliant. Their customer service was really helpful in helping us order another load of tiles from the same batch that we had before so that our patio would match. Deliveries were always well organised and well communicated. Would definitely recommend!”

Helpful Report

Thank you for your feedback and for your orders with us, Emma! Were delighted to hear it and we hope you have a very merry Christmas.

“From order to delivery great service and only 1 casualty 1 broken slab out of 21.6 m2 which was used in cuts”

Helpful Report

Thank you for your feedback Ben, it's great to hear. Enjoy your Christmas!

“Having purchased granite slabs from Paving Super Store last year for our swimming pool surround and large patio, we had no hesitation in purchasing more this year to pave the front of our home and in fact we were so happy, we enlarged the area to be paved and so ordered more. In every case of contacting them they were most helpful and understanding of our needs and the slabs were delivered at exactly the time promised. Do we recomend them to our friends ... you betcha 100%”

Helpful Report

That's so great to hear, Peter. Thank you very much for your feedback and for ordering with us. Enjoy! and Merry Christmas.

“Ordered a shed in April to be delivered by Rowlinson which unfortunately still hasn’t arrived due to a shortage in raw materials. Sam has been very helpful in dealing with my order and liaising with Rowlinson and is now processing a refund for me. She has gotten back to me so quickly each time I’ve contacted and it’s been much appreciated”

Helpful Report

Hi Katie, we're sorry for the wait with your order. We're very pleased to hear of the great customer service you have received and thank you for your patience. Mery Christmas!

“Very pleased with these slabs, good quality product. Delivery was great and they were packed really well.”

Helpful Report

That's great! thank you for your order with us, Rachael. We're glad you're pleased with your order. Have a lovely Christmas.

“Was very impressed with the customer service when I called to make enquiries about stock and delivery. Both times they were very helpful and the website was easy to use. Delivery was prompt and efficient. Pleased all-round. I'll be back.”

Helpful Report

That's great to hear, Victoria! Thank you very much for your feedback and for your order with us.

“Good quality and prompt delivery!”

Helpful Report

Great to hear, Vince. Thank you for your feedback and for you order with us :)

“Great value for money and excellent service”

Helpful Report

That's great, thank you so much for your feedback and for your order with us! :)

“Fantastic service and great product, love the Yorkshire stone slabs, they’ve transformed the garden, liked the flexibility of different sizes too”

Helpful Report

Amazing to hear, thank you for your feedback Lucy! Enjoy your garden and thank you for ordering with us.

“Paving super store we’re very helpful and arranged a number samples to be delivered. Sheree was very patient and helped with the process till we had got the right product I would recommend them.”

Helpful Report

Thank you Jaspal, glad we could help! Thank you for your feedback and for your order with us.

“Great dealing with you was amazed at quality and customer service....love my porcelain tiles!!!”

Helpful Report

Thank you so much for the feedback Robert! That's great to hear! Thank you for ordering with us and enjoy :)

“The paving we bought was installed in August and looks great. The only down side was there was a few broken slabs in each box. Luckily we ordered enough to finish the job,”

Helpful Report

Hi Garret, thanks for your feedback! Sorry to hear a few slabs were broken, this can happen during transit. We'd like to thank you very much for your order and I'm sure it looks fab!

“We bought these paving slabs for our cottage gardens and loved them so much we did our own patio in them too! Good service in terms of delivery and promptness and communication.”

Helpful Report

That's great to hear, Joanna! Thank you for your feedback and for ordering with us. Enjoy!

“My slabs arrived and they are great. The delivery was slightly delayed but paving superstore helped me chase the supplier and courier and kept me very well informed and were very apologetic. Great customer service from Sam and the team.”

Helpful Report

Thank you for your feedback Joe! Apologies again your delivery was slightly delayed but we're delighted you like the slabs. Thank you for your order with us and enjoy!

“Excellent product, superb quality. Fast and efficient service and delivery. Would recommend 100%.”

Helpful Report

Amazing to hear, Lynn! Thank you for feedback and for ordering with us. Enjoy!

“Paving Superstore scored highly with delivery of quality of slabs but more importantly the level of professionalism, helpfulness and patience of the Customer Care department was exceptional. Thank you, Sam.”

Helpful Report

Hi Phil, that's great! Thank you very much for your order and we love hearing such amazing feedback. Enjoy!

“Really pleased with our order. We did have to wait a bit but totally understandable and when we queried it with customer services we were answered within a timely manner. I have already reccomended paving superstore to a few other people. Many thanks we love our new patio.”

Helpful Report

Hi there, that's amazing to hear! Thank you very much for your order and enjoy your new patio!

“In fact my order was hugely delayed - apparently because of the ship that got stuck in the Suez Canal - but this was out of anyone's control. Then part of it was damaged, but they organised a replacement quickly. I found the staff on the phone very helpful - actually returned my call with useful information which makes a change!”

Helpful Report

“Great experience, fast & trouble free delivery, product as described, great price. I definitely can recommend Paving Superstore”

Helpful Report

Thank you for your feedback Christoph and for your order with us. Enjoy!

“helpfull company sent sample out first, good quality product fast efficient delivery to exactly where i wanted it dropped.”

Helpful Report

That's great, thank you for your order with us Stephen, and for your feedback. Enjoy!

Paving Superstore is rated 4.7 based on 866 reviews