Paving Superstore Reviews

Name: Paving Superstore
Address: Denmark Farm Barn, Norwich Road, Hardingham, Denmark Farm Barn, Norwich Road, Hardingham, Norfolk
Rating: 4.66

4.7 Rating 876 Reviews

92 %

of reviewers recommend Paving Superstore

4.7

Based on 876 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Telephone

Paving Superstore 5 star review on 9th August 2021

Anonymous

Anonymous // 01/01/2019

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“Clear, detailed website, knowledgeable staff, wide product range. Could only be improved by selling part-pallet quantities.”

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“There were a few problems with the delivery company but matters were resolved quickly by the customer service department. A few slabs were damaged but were replaced quickly without any quibble. All-in-all I was very pleased with the service and value for money product that I received from the Paving Superstore.”

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“The lady who handled my initial inquiry was very helpful and friendly over the phone. The product arrived very promptly.”

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“It was so easy! I ordered online, the website was very clear...The products were much more reasonable than on other sites and yet when it arrived the quality was not compromised. Delivery was swift and the driver could not do more to help. My landscaper commented on the quality of the product and the lack of broken or unusable slabs. Every step of the way was superb and I'd defintely use Paving Superstore for my next garden project.”

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“Great customer service, good products, best price”

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“Seen these guys on the web , rang em up and asked about a circle kit.Very impressed , ordered it over the phone and couple of days later phoned again and ordered one more.I think they are very reasonably priced.Delivery was very fast and I was updated by phone every step of the way on how my order was going . On the day of delivery phoned me again and turned up outside my house bang on time. Great stuff would deff recommend and buy again if needed.”

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“Really good person on 'phone with sense of humour. Nothing was too much trouble , everything arrived when promised. In all a pleasant & 'as-it-should-be' transaction. Have just remembered that it was Cheree(?) who dealt with my order I think, so special thanks to her.”

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“It is just nice to have somebody on the phone who sounds friendly and competent”

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“Very pleased with the Natural Stone paving that we received. They were nice helpful people to deal with, and delivered quickly (next day). The price was good and we are very pleased with the look of our natural stone paving.”

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“If you want the widest choice of stone, a good price, efficient service and prompt delivery, look no further than paving superstore. Sheree in particular in customer services is excellent - I don't know how much she is paid, but she deserves a bonus!! Only real problem is delivery - in my case, 2,500 kg of sandstone arrived in an ordinary delivery lorry - all that the driver had to offload the load was a small hand pump truck. Even with two of us, he pulling and me pushing it was a huge struggle to offload the stone. if I hadn't been able to help, he would have had to return to the depot. This needs to be sorted!”

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“The paving was as described an what I required the arrangements for delivery were smooth and easy the delivery driver was helpful and courteous”

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“We ordered at short notice and the lady at the call centre couldn't have been more helpful. On arrival the elderly delivery driver had difficulty moving the pallet from the back of the lorry, this should have sent alarm bells ringing!! Although we have a dropped kerb and was told this was ideal for delivery the driver was unable to pull/push the pallet and after several attempts he found it had slipped off the trolley and was stuck. My husband and I tried to help him but by then it was too late. The angle of the pallet was such that we couldn't move it. The driver simply said, "I will just have to leave it then" and went! unfortunately as the pallet was half on pavement and half on drive we then had to move the slabs by hand...just as it started to rain. However.....I think we were just unfortunate with him...the slabs are wonderful and the builder who layed them said he was impressed with the quality. Would definitely order again for such a good price/item, however, would ask for a fitter delivery driver ;-)”

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“Ordered some Borderstone Sandstone paving from Paving Superstore. I'm very happy with my purchase and I saved a packet! They gave me a great price, and the order turned up exactly as arranged. I have laid the stones in my garden and they look great. Big success.”

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“i would recommend them to anyone, easy to place an order, i emailed several times to change delivery dates, this was always responded to immediately. delivered on the day agreed and saved nearly £200 on local garden centre price for same stone.”

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“The girls at the Paving Store were so helpful even when their supplier wasn't. I had most dealings with Cherie who became like a friend. I wish all companies were like this. I now have a lovely garden at least when the snow goes I will. Highly recommend them.”

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“Great personal service, all products were of a high standard, delivery was efficient and on time as promised. Would happily recommend Paving Superstore and will definitely use them again should the need arise.”

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Paving Superstore is rated 4.7 based on 876 reviews