PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,532 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,532 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery upon ordering. The only thing is that I was not at home when the door came so was unable to accept it myself, my sister (who was babysitting my children) had to, who knows nothing about cars, hence was unable to inspect it. They could really give a heads-up about a delivery instead of just turning up. The replacement door I ordered was a perfect fit and is working perfectly. Thank you!”

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Posted 2 years ago

“Arrived very well package and fast delivery, 1st class service!!”

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Posted 2 years ago

“Quick delivery, very helpful and great price, thanks”

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Posted 2 years ago

“Very good service, I had been searching for a new part for several hours over 4 or 5 days with no success, so I found your site and had several offers. I chose Whelan who made an offer quickly having identified my car from the Reg. no.”

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Posted 2 years ago

“Great price and fast delivery”

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Posted 2 years ago

“Great service. I ordered a back light cover for a Vauxhall Viva and it arrived on time and intact! It cost a fraction of the price than it would have from a Vauxhall dealer! I would definitely use this company again, if needs be.”

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Posted 2 years ago

“Everything was sorted quickly and efficiently”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Quick, and value for money”

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Posted 2 years ago

“Although sent to wrong work site (next door) the part was eventually found with help from the guys at the other side. Part was in perfect order and was well worth the money £90 for part was quoted £323 to fit. A quick YouTube video later and I was a qualified mechanic. Would use again.”

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Posted 2 years ago

“Excellent service. Phoned to check address was correct due to postcode issue. Delivered on time. Very pleased”

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Posted 2 years ago

“Good service”

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Posted 2 years ago

“Great, found what I wanted. Delivery was excellent part as described”

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Posted 2 years ago

“A1 service would definitely recommend and use again”

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Posted 2 years ago

“Correct part arrived as described”

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Posted 2 years ago

“Absolutely brilliant from start to finish IE well on the ball 🏀”

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Posted 2 years ago

“I purchased a air conditioning compressor, I found the service excellent, had it fitted! It now does exactly what it says on the side of the tin! A car that is not sweltering! Well happy. Thank you?”

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Posted 2 years ago

“Simple and easy to use, list the part you need, you get offers of different prices, pick the one you want to buy, pay through the website.”

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Posted 2 years ago

“I ordered a rear offside light cover for a 2011 Peugeot 207. I was quickly notified that a part was available, placed an order and received the item 3 days later. Excellent service.”

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Posted 2 years ago

“Was seeking that rare as a hen tooth gearbox for a Fiat Doblo 1.3 Multijet. Found one. Shipped without delay. Beautifully packaged to avoid any damage in transit.”

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Posted 2 years ago

PartsGateway Ltd is rated 4.6 based on 10,532 reviews