PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,532 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,532 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simple process, parts arrived safe and in good condition.”

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Posted 2 years ago

“My order was sent after a wee nudge. No complaints happy with my purchase.👍”

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Posted 2 years ago

“The part ( a seatbelt assembly ) was very reasonably priced and arrived promptly. It has since been fitted without any problems.”

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Posted 2 years ago

“Easy to use/order will use again”

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Posted 2 years ago

“The process was very smooth from connecting the dots and timely delivery. The part was in great condition and could not have expected more.”

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Posted 2 years ago

“Fast delivery and the part was as shown.”

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Posted 2 years ago

“Easy to use and very efficient.”

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Posted 2 years ago

“Prompt delivery good website and good used pata”

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Posted 2 years ago

“Excellent website. Sourced 6 options for me of a replacement part - all possibilities but one was ideal and a perfect match. Paid my money and I received the part with 36 hours. I was asked to check on receipt for any damage and only sign if I was happy with the part. Would highly recommend.”

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Posted 2 years ago

“Quick, efficient and good value”

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Posted 2 years ago

“Easy to find the part needed with help from this service. Would use again”

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Posted 2 years ago

“Absolutely brilliant”

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Posted 2 years ago

“Part arrived promptly & in good condition. No complaints”

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Posted 2 years ago

“All went great and very efficient. Right part arrived safely. I didn't receive tracking number but I was updated through email, and also they were very kind on the phone and could update me. Also, I didn't have to deal with the part exchange which made it way easier and quicker for me, which was essential. I am satisfied, and warmly recommend them.”

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Posted 2 years ago

“Excellent helped with query on payment no probs thank you”

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Posted 2 years ago

“Great service! Managed to obtain a headlight unit I couldn’t get anywhere else as the manufacturer is on back order at the moment. Real life saver and meant I got my car back on the road.”

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Posted 2 years ago

“Great service quick delivery”

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Posted 2 years ago

“PartsGateway really delivered. I needed an offside rear lamp cluster for a Nissan Note. They had one, it was despatched as soon as I ordered it and it arrived intact in pristine condition in no more than two or three days. Excellent service”

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Posted 2 years ago

“Helpful staff on the 'phone & the part turned up promptly & has now been successfully fitted...... All good!”

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Posted 2 years ago

“Good price, quick despatch. Good quality part. Would recommend Parts Gateway.”

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Posted 2 years ago

PartsGateway Ltd is rated 4.6 based on 10,532 reviews