PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,392 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,392 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good product and fast delivery service. Thank you 🙂”

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Posted 3 years ago

“To whom it may concern i am very impressed with your sevice from the time of ordering to the time of delivery very professional i would recommended you any time Thank you Derek Brown”

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Posted 3 years ago

“Fast delivery, good service, quality part”

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Posted 3 years ago

“Very good parts no problems thanks”

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Posted 3 years ago

“Good selection of quotes to choose from. Prompt communication and delivery. Would recommend”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“very good service, several quotes received”

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Posted 3 years ago

“Very pleased with my purchase. Excellent delivery Thank you”

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Posted 3 years ago

“Great response”

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Posted 3 years ago

“We ordered a part and was told it would be 2-3 days, 3 days later we relieved an email to say that it had been dispatched and if we did not receive within a timely manner to phone the company. Bearing in mind we have a vehicle off the road and timescale is urgent! We phoned to be told they were about to send it, then they stopped answering the phone until we used a different number.... left a bad review and got an instant refund, not helpful at all!”

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Posted 3 years ago

“Quick response to my requirements, obscure parts for my Volvo supplied at a reasonable price within a few days. Great service!”

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Posted 3 years ago

“recieved item and appeared to be okay but did notice a red dot on one of the struts it was not until I came fit that realized there was a securing spring missing needless to say on the one marked with a red dot luckily I managed to use one of the old springs from the strut I was replacing, the supplier obviously new the spring was missing and had marked it with a dred dot but still supplied it anyway !!!”

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Posted 3 years ago

“Great customer service. Parts arrived on time”

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Posted 3 years ago

“Absolutely delighted with rear bumper for my Astra. In incredible condition & super fast postage - very well packaged and good price!”

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Posted 3 years ago

“Part arrived in good condition and super fast Thank you”

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Posted 3 years ago

“A very good,quick and easy company to deal with”

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Posted 3 years ago

“Wrong part for make and model and reg”

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Posted 3 years ago

“Good choice of products; competitive prices; fast delivery. What's not to like?”

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Posted 3 years ago

“Still not recieved my parts”

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Posted 3 years ago

“Great help when trying to find the correct part. Arrived as described and promptly”

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Posted 3 years ago

PartsGateway Ltd is rated 4.6 based on 10,392 reviews