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PartsGateway Ltd Reviews

4.6 Rating 10,797 Reviews
91 %
of reviewers recommend PartsGateway Ltd
4.6
Based on 10,797 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
“great service”
Helpful Report
Posted 8 years ago
“Quickly resourced my part and delivery was arranged in good time.”
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Posted 8 years ago
“Ordered a turbo for a bmw 320. Came 2 days late. Took it garage to be fitted to be told it's the totally wrong turbo. Got in contact With the people who supplied it and told them it was the wrong turbo and can I please return it and have a refund. They was very rude and told me I had to prove it came from them and it was my fault for not checking part first. On the site it said bmw320 turbo for 2006 reg. But it's not that turbo they sent me. They was very rude and unhelpful and nasty. Iv he's a total nightmare trying to resolv this. Don't believe anything the site says about return and refund. The garage told me that they adivse people never to buy from these people. Horrible experience. Never never use this site”
Helpful Report
Posted 8 years ago
“very good first class takes all the hard work out of it will use again”
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Posted 8 years ago
“Excellent service needed a car door and got one. Good delivery, everything done so quickly. Very impressed.”
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Posted 8 years ago
“found what i needed,ordered the same day received my order the very next day.thats what i call service.many thanks”
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Posted 8 years ago
“My catalytic converter was lost when It was supposed to be here in 2days but 2weeks later I lost £800 because I couldnt use my car for work as I'm a taxi driver I rely on the quick delivery of Bussiness there was a man from vauxhall parts uk Ltd who was really helpful would recommend them really helpful guys there over all I think the companies on parts gateway should reconsider using uk mail to deliver products to customers as it is 2nd time my parts have been lost or stolen while in there possession”
Helpful Report
Posted 8 years ago
“Very friendly staff on the phone and part arrived quickly”
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Posted 8 years ago
“Good service good prices”
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Posted 8 years ago
“Very simple process with swift responses.”
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Posted 8 years ago
“I purchased a part for my car but they never told me on advert I had to programme the part to my car.it will cost me more money to do this so I'm left with a part I can not use,the company wont give me a refund allthought they advertise a 30 day money back guarantee on the part.im never buying parts online again,the company is called auto euro parts in Ireland,so anyone looking should be aware to avoid this company,thank you for nothing and taking my money.i feel robbed and disscusted.so so not happy”
Helpful Report
Posted 8 years ago
“Dynamite, no fuss service - fast and good value - the dog’s b******* and its k*** too.”
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Posted 8 years ago
“Very happy with PartsGateway service was great and quick”
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Posted 8 years ago
“Got what i asked thanks”
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Posted 8 years ago
“the part arrived quickly and in good condition exactly what I needed for a good price”
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Posted 8 years ago
“very helpful and friendly with lots of suggestions to get the parts delivered on time.”
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Posted 8 years ago
“Very user friendly & easy to find the part that was required. I just put my car details in, what I required & within about 30 seconds a couple of matches were found. I received the part within a week & it fit perfectly on my car. I was quoted £90 from my dealership. The part via this site was £40 including delivery. Yes its 2nd hand but you cant tell. Great value for money!”
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Posted 8 years ago
“We spoke to a gentlemen who told me the part was right for my car. We received the part went to fit it and it was completely the wrong part. How can you speak to a man and they tell you it’s the right part and it’s completely wrong! Disgusted with this and has now cost me over 100 pound to fix the problem”
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Posted 8 years ago
“All good. Thanks very much”
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Posted 8 years ago
“Ordered a center rear seatbelt for my 2002 Honda CR-V had many quotes , I went for the cheapest quote “as you do” Received belt well packaged , it was immaculate . Very pleased 😃 I bought”
Helpful Report
Posted 8 years ago
PartsGateway Ltd is rated 4.6 based on 10,797 reviews