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PartsGateway Ltd Reviews

4.6 Rating 10,529 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,529 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Nicholas
Verified Buyer
“Had a problem with the wrong part being supplied initially but the seller sent the correct part after contacting them and all good.”
Helpful Report
Posted 1 year ago
Jon
Verified Buyer
“Great service, lots of quotes supplied quickly. Product was as described and delivered in great time.”
Helpful Report
Posted 1 year ago
Angela
Verified Buyer
“Excellent service. Next day delivery and very good price.”
Helpful Report
Posted 1 year ago
Amanda
Verified Buyer
“Fab site to find that part you need.”
Helpful Report
Posted 1 year ago
John
Verified Buyer
“Goods as advertised”
Helpful Report
Posted 1 year ago
Mark Garrity
Verified Buyer
“Good price fast delivery item as described”
Helpful Report
Posted 1 year ago
Alan
Verified Buyer
“I ordered a wing mirror for my citroen, it was delivered as promised within a few days, although previously used it was very good quality and good value”
Helpful Report
Posted 1 year ago
Ion
Verified Buyer
“Thank you. It was the right spare part. Your team deserve five stars”
Helpful Report
Posted 1 year ago
Brian Mc
Verified Buyer
“Item sent was a perfect replacement for the faulty one. Quick delivery and solved my problem.”
Helpful Report
Posted 1 year ago
Steve Wallace
Verified Buyer
“Couldn't do enough for me I ordered the wrong side headlight but they changed it for me with no issues definitely recommend them cheers team”
Helpful Report
Posted 1 year ago
Derek
Verified Buyer
“Already sent a review?”
Helpful Report
Posted 1 year ago
Paul
Verified Buyer
“Very easy and seamless task to reach for the correct part for my car. I I’ll definitely use again”
Helpful Report
Posted 1 year ago
Lyndsay
Verified Buyer
“Awesome service, have been using this for a few years now as a transport manager and an individual. Perfect service every time.”
Helpful Report
Posted 1 year ago
Stephen
Verified Buyer
“Entered parts I required, then just waited until I was informed of availability and prices”
Helpful Report
Posted 1 year ago
Andrew
Verified Buyer
“Excellent service. part arrived very quickly and as described.”
Helpful Report
Posted 1 year ago
R
Verified Buyer
“I ordered a part for my son through this gateway . I chose the Saab specialist to supply the part I required and they were excellent”
Helpful Report
Posted 1 year ago
Neil
Verified Buyer
“Excellent service and the fastest way to source parts that I've used so far!”
Helpful Report
Posted 1 year ago
Scott
Verified Buyer
“Excellent staff helpful and knowledgeable got my part sorted straight away”
PartsGateway Ltd 5 star review on 8th October 2024
Helpful Report
Posted 1 year ago
Dave Castle
Verified Buyer
“All communications friendly and helpful, I had to ring later and ask a question, and they engaged well, and item was despatched quick, thanks”
Helpful Report
Posted 1 year ago
Mr
Verified Buyer
“Excellent service thanks”
Helpful Report
Posted 1 year ago
PartsGateway Ltd is rated 4.6 based on 10,529 reviews
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