PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,490 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,490 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome service, have been using this for a few years now as a transport manager and an individual. Perfect service every time.”

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Posted 11 months ago

“Entered parts I required, then just waited until I was informed of availability and prices”

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Posted 11 months ago

“Excellent service. part arrived very quickly and as described.”

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Posted 11 months ago

“I ordered a part for my son through this gateway . I chose the Saab specialist to supply the part I required and they were excellent”

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Posted 11 months ago

“Excellent service and the fastest way to source parts that I've used so far!”

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Posted 11 months ago

“Excellent staff helpful and knowledgeable got my part sorted straight away”

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Posted 11 months ago

“All communications friendly and helpful, I had to ring later and ask a question, and they engaged well, and item was despatched quick, thanks”

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Posted 11 months ago

“Excellent service thanks”

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Posted 11 months ago

“Great quality. Matched description and fast delivery. Would definitely recommend.”

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Posted 11 months ago

“Awesome delivery awesome service brilliant cant fault it”

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Posted 11 months ago

“They sroted out the order quickly and proficiently.”

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Posted 11 months ago

“good service, parts in good condition,arrived well packed and on time.”

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Posted 11 months ago

“Easy good platform”

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Posted 11 months ago

“Easy to use, got exactly what I needed. Excellent site.”

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Posted 11 months ago

“Great site got the part I needed with options. Highly recommended”

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Posted 11 months ago

“Great service thank you. Fast delivery.”

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Posted 11 months ago

“I only received one offer which meant the seller had the monopoly over the sale as there was no competition against them. The price was higher than I expected, but having said that - my experience of having to buy parts second-hand dates back half a century to before we had a common market. The part itself arrived superfast in around 18hrs - I could not fault that, or the good packaging it came in. But I was disappointed to see that the part number had been obliterated - which for me was an initial concern. Some of the fuses were rated much higher than on my own unit so before fitting it I changed the fuses to match my old unit. Once changed and fitted it seems to be working fine. Was it worth it - I think any part that keeps your vehicle on the road in this economic climate - has to be worth it, otherwise your vehicle is no longer a vehicle but simply the sum of all its working parts. I would use this service again and rate the seller highly.”

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Posted 11 months ago

“Excellent service!”

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Posted 11 months ago

“JH Cars were extremely quick in supplying the part, which worked perfectly and were very efficient in sorting the delivery address hiccup. Would certainly recommend them and Parts Gateway.”

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Posted 11 months ago

“Thanks it’s really great, thanks for helping i recommend you.”

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Posted 11 months ago

PartsGateway Ltd is rated 4.6 based on 10,490 reviews