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PartsGateway Ltd Reviews

4.6 Rating 10,033 Reviews
92 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,033 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Cecily
Verified Buyer
“I had to find a second-hand headlight for my son's ancient Peugot. The site was very easy to use and I had several offers which were cheaper than eBay and with better redress if there was a problem. I will use this site again and would definitely recommend.”
Helpful Report
Posted 2 months ago
Janet
Verified Buyer
“I went online to look for replacement part for my van . Parts gateway came up I put in for a request and by end of the day I had a quote. I’m so pleased with this site . I will use you again.”
Helpful Report
Posted 2 months ago
Richard
Verified Buyer
“Used this before and will continue, very pleased”
Helpful Report
Posted 2 months ago
William George
Verified Buyer
“My need for a replacement near side rear door for my Fiat Panda dealt with promptly and efficiently resulting in me being able to quickly find what I wanted and to purchase it. Very pleased with the service I received.”
Helpful Report
Posted 2 months ago
Mr
Verified Buyer
“very helpful staff parts not fitted yet but i'm optomistic they are correct”
Helpful Report
Posted 2 months ago
Heather
Verified Buyer
“Super service. I found my part quickly”
Helpful Report
Posted 2 months ago
Stuart
Verified Buyer
“Thank you for service very quick good attention to detail”
Helpful Report
Posted 2 months ago
Paul
Verified Buyer
“Very good service and delivery parts tracker came back with lots of quotes”
Helpful Report
Posted 2 months ago
John
Verified Buyer
“Excellent service: very reasonable price quoted for my screen wiper motor and arrived the following day. Saved me £150!”
Helpful Report
Posted 2 months ago
Malani
Verified Buyer
“Found the parts i needed with no struggle at All.”
Helpful Report
Posted 3 months ago
David
Verified Buyer
“Easy to use responded quickly and goods received well packed.would recommend to my friends.”
Helpful Report
Posted 3 months ago
Paul
Verified Buyer
“Had to phone to clarify the part but when I did it arrived as promised and worked a treat. Paid £60 for a part, when other quotes were around £120 to £700!”
Helpful Report
Posted 3 months ago
Leonard John
Verified Buyer
“Part was as described, delivery was quick, of good quality”
Helpful Report
Posted 3 months ago
Kate
Verified Buyer
“Excellent communication, top quality parts. A very easy transaction, thank you.”
Helpful Report
Posted 3 months ago
CHRIS
Verified Buyer
“Perfect solution Specific seat belt sourced and fitted for sensible price”
Helpful Report
Posted 3 months ago
Robert
Verified Buyer
“Cracking service! Easy site to navigate. The part l ordered arrived within 24 hours!! Thanks”
PartsGateway Ltd 5 star review on 15th January 2024
Helpful Report
Posted 3 months ago
Mr
Verified Buyer
“I got my part quickly. Easy to use”
Helpful Report
Posted 3 months ago
Mr
Verified Buyer
“I found the chap at parts gateway Ltd. He was very helpful and informative. Sent me a photo of the part the part number on to make sure it’s exact copy so it would fit. The product arrived earlier than expected. Was in very good condition and looking at other products in the market was very very competitively priced. I was very pleased with the service and the price I put the products on the car and work perfectly.”
Helpful Report
Posted 3 months ago
Joseph
Verified Buyer
“Part arrived as described and within a few days.”
Helpful Report
Posted 3 months ago
Mark
Verified Buyer
“Very efficient way of finding that elusive part at a reasonable price”
Helpful Report
Posted 3 months ago
PartsGateway Ltd is rated 4.6 based on 10,033 reviews
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