PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.58

4.6 Rating 10,046 Reviews

92 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,046 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 15th January 2024

Robert

PartsGateway Ltd 5 star review on 7th November 2023

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Anonymous

Anonymous // 01/01/2019

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“Easy to use responded quickly and goods received well packed.would recommend to my friends.”

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Posted 3 months ago

“Had to phone to clarify the part but when I did it arrived as promised and worked a treat. Paid £60 for a part, when other quotes were around £120 to £700!”

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Posted 3 months ago

“Part was as described, delivery was quick, of good quality”

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Posted 3 months ago

“Excellent communication, top quality parts. A very easy transaction, thank you.”

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Posted 3 months ago

“Perfect solution Specific seat belt sourced and fitted for sensible price”

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Posted 3 months ago

“Cracking service! Easy site to navigate. The part l ordered arrived within 24 hours!! Thanks”

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Posted 3 months ago

“I got my part quickly. Easy to use”

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Posted 3 months ago

“I found the chap at parts gateway Ltd. He was very helpful and informative. Sent me a photo of the part the part number on to make sure it’s exact copy so it would fit. The product arrived earlier than expected. Was in very good condition and looking at other products in the market was very very competitively priced. I was very pleased with the service and the price I put the products on the car and work perfectly.”

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Posted 3 months ago

“Part arrived as described and within a few days.”

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Posted 3 months ago

“Very efficient way of finding that elusive part at a reasonable price”

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Posted 3 months ago

“Great experience starting with the website, accepting a quote and through to quick and well packed delivery of the lamp exactly as required. Considering the process started just before Christmas and concluded with delivery on the 29th I consider the service first class and above and beyond what you might expect.”

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Posted 4 months ago

“Delighted with the ease of ordering the spare part we required. Unfortunately, delivery not great. Tracked package - due for delivery Saturday - didn't arrive. Due for delivery today - 9 days after we ordered the part. I might have been happy to pay extra for faster delivery had I been given the option. Yodel service is not good.”

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Posted 4 months ago

“First time using the parts gateway pleased with item and delivery time...”

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Posted 4 months ago

“Excellent communication and support.Highly recommended. All very good”

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Posted 4 months ago

“Great company to deal with all round good experience. Thank you 😊”

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Posted 4 months ago

“Part ordered arrived in 2days good service”

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Posted 4 months ago

“Really helpful and quick to respond. Sent me over pictures of the replacement parking camera part so that I could see that it was correct prior to my purchase. Swift next day secure delivery. Very happy. Highly recommend and will use again if needed for any future parts.”

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Posted 4 months ago

“Very pleased with the part and the service provided”

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Posted 4 months ago

“excellent service will definately use again”

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Posted 4 months ago

“Very helpful, ordered tail light, arrived quickly, well wrapped in A1 condition. Superb”

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Posted 4 months ago

PartsGateway Ltd is rated 4.6 based on 10,046 reviews