ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.51

4.5 Rating 3,601 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,601 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 20th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was extremely impressed with this transaction. Fast, expert service. I could hardly believe it when the "delivered" email came in. Package took 5 days from Drop off in Carlow Ireland to delivery in Texas USA. Package received in perfect order. Fantastic . I'll definitely use this service again. 10/10.”

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Posted 23 hours ago

“Very easy to use. Great service”

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Posted 3 days ago

“The Christmas parcel I sent to my parents got lost along the way and then month later was returned to me damaged after I chased up on its whereabouts for weeks. Communication has been an absolute nightmare with parcel direct. I am still waiting to hear If I will receive a refund for my parcel. I doubt I will ever hear back. This is the end of April now. I contacted them 3 times last week alone with no reply whatsoever. I would never recommend this crowd to anyone else and I will most definitely never use them again either.”

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Posted 6 days ago

“Easy and quick!”

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Posted 1 week ago

“My parcel wasn't collected as scheduled by GLS”

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Posted 1 week ago

“Fantastic customer service!”

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Posted 1 week ago

“First time using the service and my parcel was misplaced. It eas collected ok but it took 2 weeks to deliver the parcel from the midlands to Dublin.....following 10 emails later the patcel was eventually delivered but the recipient confimed they received it not Parcel Direct. Would not use the courier again nor recommend them either.”

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Posted 1 week ago

“🥇🥇🥇🥇🥇🥇🥇🥇🥇🥇🥇🥇🥇”

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Posted 2 weeks ago

“Excellent! 5 Stars!”

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Posted 3 weeks ago

“First time using the service and was very practical”

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Posted 3 weeks ago

“Collected on time very good service, will use again perfect.”

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Posted 3 weeks ago

Hi, Thank you for your feedback! We’re glad your parcel was collected on time and that you’re happy with our service. We appreciate your support and hope to serve you again soon. Kind Regards, PD Support

Posted 3 weeks ago

“This was my first time using Parcel Direct online to book a courier . They did not fail as advertised it was four simple steps . I was sending a parcel to Canada & I choose FedEx . Staff very friendly & helpful . My parcel arrived in Canada on time .”

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Posted 3 weeks ago

Hi, Thank you for your feedback! We’re delighted your first experience with Parcel Direct went smoothly, and that your parcel arrived in Canada on time. We appreciate your support and look forward to assisting you again. Kind Regards, PD Support

Posted 3 weeks ago

“Reference PD4647730 My A4 letter was picked up on the 17/3/26, to be delivered to Sal island Cape Verde. Tracked to 27/3/26 where it seems to have departed warehouse. No confirmation that delivery has been completed.”

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Posted 4 weeks ago

Hi, Thank you for your patience. The courier is already looking into your shipment to Sal Island, Cape Verde, and we’ll provide an update as soon as delivery is confirmed. We appreciate your understanding. Kind Regards, PD Support

Posted 3 weeks ago

“Highly recommended - exceptionally easy to follow with good options clearly offered. Website is clutter-free. Business was done and dusted in a couple of minutes. Courier service arrive on schedule and delivery was faster than expected. Just as importantly, our very fragile parcel arrived in perfect condition across country. If you've been looking for a safe, reliable parcel-delivery service, you've found what you were looking for right here. No need to look further.”

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Posted 1 month ago

Hi, Thank you for your fantastic feedback! We’re thrilled your parcel arrived safely and that you found our service easy, reliable, and fast. We appreciate your support and hope to assist you again soon. Kind Regards, PD Support

Posted 3 weeks ago

“Our parcel didnt get collected”

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Posted 1 month ago

Hi, We’re very sorry that your parcel wasn’t collected as expected. Please contact us directly so we can resolve this for you promptly. Kind Regards, PD Support

Posted 3 weeks ago

“I advise against this. After paying for the shipment, no courier picked it up. After contacting customer service, I can't get my money back.”

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Posted 1 month ago

Hi, We’re very sorry for the inconvenience caused and completely understand your frustration. Please be assured that your refund has now been processed and should be with you shortly. Kind Regards, PD Support

Posted 3 weeks ago

“It was quick and easy. Their customer support was excellent.”

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Posted 1 month ago

Hi, Thank you for your feedback! We’re glad you found the process quick and easy and that our customer support met your expectations. Kind Regards, PD Support

Posted 3 weeks ago

“Richie Nicholson, the best in the business, top class service”

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Posted 1 month ago

Hi, Thank you for your feedback! We’re delighted to hear you had a top-class experience with Richie Nicholson. Kind Regards, PD Support

Posted 3 weeks ago

“Good experience. Price is alright, quick pick up, delivered on time.”

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Posted 1 month ago

Hi, Thank you for your feedback! We’re glad you had a smooth experience with timely pickup and delivery at a good price. Kind Regards, PD Support

Posted 3 weeks ago

“2nd time using ParcelDirect. Easy to follow ordering, simple drop off and really good tracking. Parcel sent to New Zealand in less than a week. I was able to tell my son your Parcel will be delivered tomorrow, and it was. Well recommended.”

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Posted 1 month ago

Hi, Thank you for your feedback! We’re thrilled your parcel reached New Zealand so quickly and that our tracking helped keep your son updated. We really appreciate your recommendation! Kind Regards, PD Support

Posted 3 weeks ago

ParcelDirect.ie is rated 4.5 based on 3,601 reviews