ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.50

4.5 Rating 3,645 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,645 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 20th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was quick and easy. Their customer support was excellent.”

Helpful Report

Posted 3 months ago

Hi, Thank you for your feedback! We’re glad you found the process quick and easy and that our customer support met your expectations. Kind Regards, PD Support

Posted 3 months ago

“Richie Nicholson, the best in the business, top class service”

Helpful Report

Posted 3 months ago

Hi, Thank you for your feedback! We’re delighted to hear you had a top-class experience with Richie Nicholson. Kind Regards, PD Support

Posted 3 months ago

“Good experience. Price is alright, quick pick up, delivered on time.”

Helpful Report

Posted 3 months ago

Hi, Thank you for your feedback! We’re glad you had a smooth experience with timely pickup and delivery at a good price. Kind Regards, PD Support

Posted 3 months ago

“2nd time using ParcelDirect. Easy to follow ordering, simple drop off and really good tracking. Parcel sent to New Zealand in less than a week. I was able to tell my son your Parcel will be delivered tomorrow, and it was. Well recommended.”

Helpful Report

Posted 3 months ago

Hi, Thank you for your feedback! We’re thrilled your parcel reached New Zealand so quickly and that our tracking helped keep your son updated. We really appreciate your recommendation! Kind Regards, PD Support

Posted 3 months ago

“Delighted with the service,excellent price for the parcel we want couriered to Italy. Would highly recommend.”

Helpful Report

Posted 3 months ago

Hi Noeleen, Thank you for your feedback! We’re delighted you were happy with the service and the price for sending to Italy. We appreciate your recommendation and hope to help again soon. Kind regards, ParcelDirect

Posted 3 months ago

“On March 23rd, I ordered a service from the company. They were supposed to pick up the parcel from my house on March 24th. I waited the whole day. It's now 6pm. I paid almost 39 euros. No one has contacted me. How do you plan to continue working with this attitude?”

Helpful Report

Posted 3 months ago

Hi, We’re very sorry for the missed collection and the inconvenience caused. This is not the level of service we aim to provide. Please contact us directly so we can resolve this and ensure your refund or collection is processed promptly. Kind Regards, PD Support

Posted 3 months ago

“I can't give enough stars, to my man Rory. Who dug me out not once but twice today. On the Customer service side of things. Your the man,woman or they them Rory.”

Helpful Report

Posted 3 months ago

Hi Shane, Thank you for the awesome review! We’re thrilled Rory could help you today. We’ll be sure to pass your kind words along. We appreciate your support and look forward to assisting you again soon. Kind regards, PD Support

Posted 3 months ago

“Booked in a parcel to be collected at my home at 9.00am and it was picked up in less than 30 minutes. A top class services. I will not be looking any further in the future.”

Helpful Report

Posted 3 months ago

Hi, Thank you for your feedback! We’re glad your parcel was collected in under 30 minutes and that you’re happy with our service. We appreciate your support and look forward to assisting you again soon. Kind Regards, PD Support

Posted 3 months ago

“A professional website Easy to use Excellent value Will definitely use ParcelDirect.ie. again”

Helpful Report

Posted 3 months ago

Hi, Thank you for your feedback! We’re glad you found ParcelDirect.ie professional, easy to use, and of excellent value. We look forward to serving you again. Kind regards, Team ParcelDirect.ie

Posted 3 months ago

“Easy to understand and quick service”

Helpful Report

Posted 3 months ago

Hi, Thank you for your feedback! We’re glad you found our service quick and easy to use. We look forward to assisting you again soon. Kind Regards, PD Support

Posted 3 months ago

“Getting stuff sent to Cyprus is always an adventure. This was super easy and quick, couldn't be happier. It was a high-value item too, iPhone. Highly highly recommend”

Helpful Report

Posted 3 months ago

Hi, Thank you for your fantastic feedback! We’re delighted your shipment to Cyprus went smoothly and safely, and that you’re happy with our service. We really appreciate your recommendation! Kind Regards, PD Support

Posted 3 months ago

“We found Parcel Direct very easy to use. The website was simple and straightforward, and the service once the order had been placed was excellent. The parcels were collected promptly, and we were provided with the information required to track their progress. Overall, 5 stars!”

Helpful Report

Posted 3 months ago

Hi, Thank you for your feedback! We’re glad you found our website easy to use and that your parcels were collected promptly with clear tracking updates. If we can help any further, please get in touch. Kind Regards, PD Support

Posted 3 months ago

“I dont send things by courier very often but this is a very efficient service whioch provides a range of couriers which could be used and provides a comprehensive choice. the documentation process is easy to complete and pay for. this is an excelen t service”

Helpful Report

Posted 3 months ago

Hi Alan, Thank you for your feedback! We’re glad to hear you found the service efficient and the documentation easy to complete and pay for. If there’s anything else we can help with, just let us know. Kind regards, Team ParcelDirect.ie

Posted 3 months ago

“Service just as described”

Helpful Report

Posted 3 months ago

Hi Miranda, Thank you for your feedback! We’re glad to hear the service met your expectations. If there’s anything else we can help with, just let us know. Kind regards, PD Support

Posted 3 months ago

“Parcel didn't collect it and no refund money !!!”

Helpful Report

Posted 3 months ago

Hi, We’re very sorry for the missed collection and the inconvenience caused. This is not the level of service we aim to provide. Please contact us directly with your booking details so we can resolve this promptly. Kind regards, ParcelDirect

Posted 3 months ago

“Worst experience ever, the collection guy didn’t appear to collect. Customer support is not helpful at all. They don’t even know pickup date and time. A big time headache”

Helpful Report

Posted 3 months ago

“Very reasonable pricing for door to door delivery. While the drivers messaging was problematic the customer service was very responsive.”

Helpful Report

Posted 3 months ago

Hi, Thank you for your feedback! We’re glad you found our pricing reasonable and our customer service responsive, and we appreciate your note regarding driver communication. Kind Regards, PD Support

Posted 3 months ago

“Unfortunately they did not show up to collect as expected/ ordered.”

Helpful Report

Posted 3 months ago

Hi, We’re very sorry for the missed collection and the inconvenience caused. This is not the level of service we aim to provide. Please contact us directly so we can resolve this for you promptly. Kind Regards, PD Support

Posted 3 months ago

“Very quick and easy stress free service 👌”

Helpful Report

Posted 3 months ago

Hi, Thank you for your feedback! We’re glad you found our service quick, easy, and stress-free. If we can assist any further, please get in touch. Kind Regards, PD Support

Posted 3 months ago

“Im so happy to find such a parcel send website company, guys i would recommend u to use this company they are great and good customer service, very good service”

Helpful Report

Posted 4 months ago

Hi, Thank you for your kind feedback! We’re delighted to hear you’re happy with the service and our support. We really appreciate your recommendation! Kind Regards, PD Support

Posted 3 months ago

ParcelDirect.ie is rated 4.5 based on 3,645 reviews