ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.52

4.5 Rating 3,588 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,588 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service”

Helpful Report

Posted 2 months ago

Hi, Thank you for your feedback! We’re delighted to hear you were happy with our customer service. All the best, PD Support

Posted 1 month ago

“Great service - cheaper than most and reliable”

Helpful Report

Posted 2 months ago

Hi, Thank you for your feedback! We’re glad to hear you found the service reliable and cost-effective. We really appreciate you sharing your experience. All the best, PD Support

Posted 1 month ago

“The package was large and was delivered undamaged and the tracking was very easy to use”

Helpful Report

Posted 2 months ago

Hi, Thank you for your feedback! We’re delighted to hear that your large package arrived safely and that you found the tracking system easy to use. All the best, PD Support

Posted 1 month ago

“Paid my money but no pickup after two weeks and after reaching out to customer support a couple of times.”

Helpful Report

Posted 2 months ago

Hi, We’re very sorry to hear about the delay with your parcel collection and understand how frustrating this must be. Please contact our customer support team directly with your booking details so they can review your case and advise on the next steps. All the best, PD Support

Posted 1 month ago

“Good range of quotes and discovered good value. Very easy interface to use.”

Helpful Report

Posted 2 months ago

Hi, Thank you for your feedback! We’re glad to hear you found good value through our range of quotes and that the interface was easy to use. All the best, PD Support

Posted 1 month ago

“I had to return items and this was different to the last retun I did as its now drop off in a shop, drop off was once the post office. The process was quick and easy .the location made it easy for parking and there were no cues. Great service all round thanks”

Helpful Report

Posted 3 months ago

Hi, Thank you for your feedback! We’re delighted to hear that your return process was quick and easy, and that the drop-off location was convenient. We really appreciate you sharing your experience. All the best, PD Support

Posted 1 month ago

“Excellent service, I would highly recommend”

Helpful Report

Posted 3 months ago

Hi, Thank you for your feedback! We’re delighted to hear you had an excellent experience and appreciate your recommendation. All the best, PD Support

Posted 1 month ago

“Not a good service. I place order on the 16th, waiting for collection on 17th, nobody came, on 18th December still waiting, right now is 12:37 lunchtime, nobody contacted me.”

Helpful Report

Posted 3 months ago

Hi, We’re very sorry to hear about the delays and lack of communication regarding your parcel collection. We understand how frustrating this must be. Please contact our customer support team directly with your booking details so they can review the situation and advise on the next steps. All the best, PD Support

Posted 1 month ago

“The delivery came earlier than expected and the person who delivers was very professional.”

Helpful Report

Posted 3 months ago

Hi, Thank you for your feedback! We’re delighted to hear that your delivery arrived early and that you found the driver professional. All the best, PD Support

Posted 1 month ago

“A year later my package still hasnt been delivered to me. These jokers refused to assist me or compensate me in any way. Dont use this company”

Helpful Report

Posted 3 months ago

Hi, We’re very sorry to hear about the ongoing issues with your package and understand how frustrating this must be. Please contact our customer support team directly with your booking and claim details. All the best, PD Support

Posted 1 month ago

“We courier our stuff (one 20kg and another 15kg boxes) from Ireland to the Netherlands through FeDEx economy, and it was received within five working days. It was easy and convenient.”

Helpful Report

Posted 3 months ago

Hi, Thank you for your feedback! We’re delighted to hear that your shipments to the Netherlands were received quickly and that you found the process easy and convenient. All the best, PD Support

Posted 1 month ago

“This was the worse service from a courier i ever experienced i paid for same day delivery and drove across dublin to have the package in pick up point before 9 the package arrived 50 hours later Dublin - Kilkenny”

Helpful Report

Posted 3 months ago

Hi, We’re very sorry to hear about the delay with your delivery and understand how frustrating this must have been. Please note that ParcelDirect does not provide a same-day delivery service, and delivery times depend on the courier selected. We recommend contacting our customer support team with your booking details so they can review the situation and provide further guidance. All the best, PD Support

Posted 1 month ago

“Great service. Everything went to plan. Would definitely use again.”

Helpful Report

Posted 3 months ago

Hi, Thank you for your feedback! We’re delighted to hear everything went smoothly and that you would use our service again. All the best, PD Support

Posted 1 month ago

“10/10 much better than anpost or other companies… highly recommend”

Helpful Report

Posted 3 months ago

Hi, Thank you for your feedback! We’re thrilled to hear you had a great experience and appreciate your recommendation. All the best, PD Support

Posted 1 month ago

“Remarkably simple, reliably cheap.”

Helpful Report

Posted 3 months ago

Hi, Thank you for your feedback! We’re glad to hear you found the service simple and reliably affordable. All the best, PD Support

Posted 1 month ago

“Website was really easy to use, with very clear instructions. The price comparisons were also listed in a clear manner, which meant I couldget best value. I don't normally use courier services, but if its this easy I will. UPS also collected within the published time slot. I certainly recommend.”

Helpful Report

Posted 3 months ago

Hi, Thank you for your feedback! We’re delighted to hear you found the website easy to use, the pricing clear, and that your parcel was collected on time. We really appreciate your recommendation and are glad your experience was a positive one. All the best, PD Support

Posted 1 month ago

“Easy to use website,good communication,fair prices pleasure to deal with”

Helpful Report

Posted 3 months ago

Hi, Thank you for your feedback! We’re glad to hear you found the website easy to use, the communication clear, and the prices fair. We really appreciate you sharing your experience. All the best, PD Support

Posted 1 month ago

“For overseas delivery I always use parcel direct. If you have an issue you have a phone number for help, not a e-mail only service”

Helpful Report

Posted 3 months ago

Hi, Thank you for your feedback! We’re glad to hear you find ParcelDirect reliable for overseas deliveries and appreciate that having phone support has been helpful for any issues. All the best, PD Support

Posted 1 month ago

“very user-friendly website that made it easy to provide the dimensions and weight of my parcel, and then provide a variety of quotes from different carriers. I would definitely use this site again. Thanks,”

Helpful Report

Posted 3 months ago

Hi, Thank you for your feedback! We’re delighted to hear that you found the website user-friendly and that comparing quotes from different carriers was easy. We really appreciate you sharing your experience and look forward to assisting you again. All the best, PD Support

Posted 1 month ago

“First time using service very easy to book with local drop off, excellent service and delivery!”

Helpful Report

Posted 3 months ago

Hi, Thank you for your feedback! We’re delighted to hear that your first experience using the service was easy, with convenient local drop-off and excellent delivery. All the best, PD Support

Posted 1 month ago

ParcelDirect.ie is rated 4.5 based on 3,588 reviews