ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.52

4.5 Rating 3,519 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,519 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 24th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use site, prices very competitive - 5 mins job done!”

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Posted 3 months ago

“Always happy with this logistick company, never problem, in the future first on the list to send prcel through”

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Posted 4 months ago

“It's very helpful website. It's comparing many delivery companies.”

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Posted 4 months ago

“Exelent service only thing is though I know with the volumn of work involved if it could be possible to inform customers of a ball park time it would be helpfull. Thanks.”

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Posted 4 months ago

“I'm happy with the service. I sent two packages and everything was fine.”

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Posted 4 months ago

“Very good and reliable”

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Posted 4 months ago

“I paid for express delivery within Ireland, which Parcel Direct guarantees, but my parcel took 6 working days to arrive. I appreciated one employee who was helpful in getting the item collected, which took about 3 to 4 days. However, beyond that their customer service was terrible. They ignored all my emails and most of my calls. One call was answered with a promise to investigate — still no response. Another call was hung up immediately. All my voicemails were ignored. After no resolution, I had to request a full chargeback through my bank because I didn’t get the service I paid for.”

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Posted 4 months ago

“Parcel gone to access point far away from the delivery adress after 2weeks”

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Posted 4 months ago

“Competitively priced, easy to use & reliable service. Highly recommended”

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Posted 4 months ago

“First timer! Instructions great”

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Posted 4 months ago

“As a business ourselves unfortunately I wouldn’t recommend this company. I sent a parcel to England and it was held up in customs. Not their fault; however no one contacted us to let us know it was stuck there even though the tracking says they were supposed to have reached out to us. Contacted them via their form, no response, called them numerous times said they would follow up never heard back any time. When booking it says delivery in a few days. 3 week later I finally have it sorted with no help or follow up from them. Very disappointing customer service.”

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Posted 4 months ago

“Very fast delivery”

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Posted 4 months ago

“Great to deal with, they were so helpful when we were trying to sort out customs.”

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Posted 4 months ago

“Couldn't open a gate into the property. It is closed because it's a farm with sheep Disappointing didn't even ring me”

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Posted 4 months ago

“Excellent easy and reasonably cheap process booking to be collected and delivered. I will be using this service again and recommending it to everyone”

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Posted 4 months ago

“Staff collecting and delivering are friendly. Parcel arrived promptly”

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Posted 4 months ago

“Great service Hassle free and on time”

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Posted 4 months ago

“ParcelDirect were fantastic. The parcel arrived in Australia within 8 days and courier did not drop parcel outside door ( unlike other delivery services) until the recipient was at home.”

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Posted 5 months ago

“Horrible service No communication No answer on the phones for help Basically turned away my centra and told they can’t take my parcel they don’t accept this after spending 70€ to drop off”

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Posted 5 months ago

“Very easy to book online. Polite drivers, online tracking. Great service”

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Posted 5 months ago

ParcelDirect.ie is rated 4.5 based on 3,519 reviews