ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.53

4.5 Rating 3,490 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,490 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 24th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great website is very easy to navigate and has a wide selection of services availibale Will use again and would recomend”

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Posted 1 month ago

“Quick service simple to use very efficient”

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Posted 1 month ago

“I'm just a new client with Parcel Direct. I must say the efficiency with the way the job was done was TOP CLASS. I would definatley recommend using this company to anyone.”

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Posted 1 month ago

“The delivery time indicated on the website does not correspond to the actual deliveries, there is a large gap between the advertised delivery time and the actual delivery.”

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Posted 1 month ago

“User friendly and quick”

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Posted 1 month ago

“Good day Parcel Direct. Just to let you know what a great service I received in sending a parcel from Ireland to UK. Your online quote and book process was staright forward and easy to use. I opted to take my parcel to the collection point, which again was well managed. Delivery to the addressee was received today, and was hassle free all round. Thanks again and will definitely recommend your company. Regards Peter N”

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Posted 1 month ago

“Sent a box to Canada through parcel direct done and dusted in 10 minutes and labels printed. Tried other BIG COURIER companies!! And gave up after 30 minutes.logging on passwords/usernames/codes etz. Well done parcel direct and I will be back thank you.”

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Posted 1 month ago

“First time user and they answered the phone instantly and answered my query. Great value and service and wide range of shipping options. Very impressed so far !”

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Posted 1 month ago

“Cheapest and easiest I could find.”

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Posted 2 months ago

“Very efficient service. Website was easy to understand and use. I used collection service which was done next day. Will use again”

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Posted 2 months ago

“I just called the customer service team by searching in Google and he was soo helpful in providing all the necessary steps involved in the process. Also, after coming to the website , i felt it easy to fill in. Charges seems to be nominal. Would definetly recommend to others.”

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Posted 2 months ago

“Easy to use site, prices very competitive - 5 mins job done!”

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Posted 2 months ago

“Always happy with this logistick company, never problem, in the future first on the list to send prcel through”

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Posted 2 months ago

“It's very helpful website. It's comparing many delivery companies.”

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Posted 2 months ago

“Exelent service only thing is though I know with the volumn of work involved if it could be possible to inform customers of a ball park time it would be helpfull. Thanks.”

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Posted 2 months ago

“I'm happy with the service. I sent two packages and everything was fine.”

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Posted 2 months ago

“Very good and reliable”

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Posted 2 months ago

“I paid for express delivery within Ireland, which Parcel Direct guarantees, but my parcel took 6 working days to arrive. I appreciated one employee who was helpful in getting the item collected, which took about 3 to 4 days. However, beyond that their customer service was terrible. They ignored all my emails and most of my calls. One call was answered with a promise to investigate — still no response. Another call was hung up immediately. All my voicemails were ignored. After no resolution, I had to request a full chargeback through my bank because I didn’t get the service I paid for.”

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Posted 2 months ago

“Parcel gone to access point far away from the delivery adress after 2weeks”

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Posted 2 months ago

“Competitively priced, easy to use & reliable service. Highly recommended”

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Posted 2 months ago

ParcelDirect.ie is rated 4.5 based on 3,490 reviews