ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.52

4.5 Rating 3,552 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,552 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Don't trust this company. They lost my valuable item and 1 year has passed and they still haven't compensated me despite the item was insured. Costume service is a joke and they keep blaming the third part they hired.”

Helpful Report

Posted 3 weeks ago

Hi, We’re very sorry to hear about your experience and understand how frustrating it must be to have a valuable item lost and not yet compensated. Please contact our customer support team directly with your booking and claim details so they can review the situation and advise on next steps. All the best, PD Support

Posted 6 hours ago

“Very good job”

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Posted 3 weeks ago

Hi, Thank you for your feedback! We’re glad to hear you’re happy with the service and appreciate you taking the time to share your experience. All the best, PD Support

Posted 6 hours ago

“Hassle free comparison service. There was actually a significant price difference between courier suppliers for identical service so Parcel direct.ie saved me the hassle of googling all of the various suppliers.”

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Posted 3 weeks ago

Hi, Thank you for your feedback! We’re delighted to hear that you found the comparison service helpful and that it saved you time and money when choosing the best courier option. All the best, PD Support

Posted 6 hours ago

“Great service and great value!”

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Posted 1 month ago

Hi, Thank you for your feedback! We’re glad to hear you found the service both great and good value. We really appreciate you sharing your experience. All the best, PD Support

Posted 6 hours ago

“Excellent customer service”

Helpful Report

Posted 1 month ago

Hi, Thank you for your feedback! We’re delighted to hear you were happy with our customer service. All the best, PD Support

Posted 6 hours ago

“Great service - cheaper than most and reliable”

Helpful Report

Posted 1 month ago

Hi, Thank you for your feedback! We’re glad to hear you found the service reliable and cost-effective. We really appreciate you sharing your experience. All the best, PD Support

Posted 6 hours ago

“The package was large and was delivered undamaged and the tracking was very easy to use”

Helpful Report

Posted 1 month ago

Hi, Thank you for your feedback! We’re delighted to hear that your large package arrived safely and that you found the tracking system easy to use. All the best, PD Support

Posted 6 hours ago

“Paid my money but no pickup after two weeks and after reaching out to customer support a couple of times.”

Helpful Report

Posted 1 month ago

Hi, We’re very sorry to hear about the delay with your parcel collection and understand how frustrating this must be. Please contact our customer support team directly with your booking details so they can review your case and advise on the next steps. All the best, PD Support

Posted 6 hours ago

“Good range of quotes and discovered good value. Very easy interface to use.”

Helpful Report

Posted 1 month ago

Hi, Thank you for your feedback! We’re glad to hear you found good value through our range of quotes and that the interface was easy to use. All the best, PD Support

Posted 6 hours ago

“I had to return items and this was different to the last retun I did as its now drop off in a shop, drop off was once the post office. The process was quick and easy .the location made it easy for parking and there were no cues. Great service all round thanks”

Helpful Report

Posted 1 month ago

Hi, Thank you for your feedback! We’re delighted to hear that your return process was quick and easy, and that the drop-off location was convenient. We really appreciate you sharing your experience. All the best, PD Support

Posted 6 hours ago

“Excellent service, I would highly recommend”

Helpful Report

Posted 1 month ago

Hi, Thank you for your feedback! We’re delighted to hear you had an excellent experience and appreciate your recommendation. All the best, PD Support

Posted 6 hours ago

“Not a good service. I place order on the 16th, waiting for collection on 17th, nobody came, on 18th December still waiting, right now is 12:37 lunchtime, nobody contacted me.”

Helpful Report

Posted 1 month ago

Hi, We’re very sorry to hear about the delays and lack of communication regarding your parcel collection. We understand how frustrating this must be. Please contact our customer support team directly with your booking details so they can review the situation and advise on the next steps. All the best, PD Support

Posted 6 hours ago

“The delivery came earlier than expected and the person who delivers was very professional.”

Helpful Report

Posted 1 month ago

Hi, Thank you for your feedback! We’re delighted to hear that your delivery arrived early and that you found the driver professional. All the best, PD Support

Posted 6 hours ago

“A year later my package still hasnt been delivered to me. These jokers refused to assist me or compensate me in any way. Dont use this company”

Helpful Report

Posted 2 months ago

Hi, We’re very sorry to hear about the ongoing issues with your package and understand how frustrating this must be. Please contact our customer support team directly with your booking and claim details. All the best, PD Support

Posted 6 hours ago

“We courier our stuff (one 20kg and another 15kg boxes) from Ireland to the Netherlands through FeDEx economy, and it was received within five working days. It was easy and convenient.”

Helpful Report

Posted 2 months ago

Hi, Thank you for your feedback! We’re delighted to hear that your shipments to the Netherlands were received quickly and that you found the process easy and convenient. All the best, PD Support

Posted 6 hours ago

“This was the worse service from a courier i ever experienced i paid for same day delivery and drove across dublin to have the package in pick up point before 9 the package arrived 50 hours later Dublin - Kilkenny”

Helpful Report

Posted 2 months ago

Hi, We’re very sorry to hear about the delay with your delivery and understand how frustrating this must have been. Please note that ParcelDirect does not provide a same-day delivery service, and delivery times depend on the courier selected. We recommend contacting our customer support team with your booking details so they can review the situation and provide further guidance. All the best, PD Support

Posted 6 hours ago

“Great service. Everything went to plan. Would definitely use again.”

Helpful Report

Posted 2 months ago

Hi, Thank you for your feedback! We’re delighted to hear everything went smoothly and that you would use our service again. All the best, PD Support

Posted 6 hours ago

“10/10 much better than anpost or other companies… highly recommend”

Helpful Report

Posted 2 months ago

Hi, Thank you for your feedback! We’re thrilled to hear you had a great experience and appreciate your recommendation. All the best, PD Support

Posted 6 hours ago

“Remarkably simple, reliably cheap.”

Helpful Report

Posted 2 months ago

Hi, Thank you for your feedback! We’re glad to hear you found the service simple and reliably affordable. All the best, PD Support

Posted 6 hours ago

“Website was really easy to use, with very clear instructions. The price comparisons were also listed in a clear manner, which meant I couldget best value. I don't normally use courier services, but if its this easy I will. UPS also collected within the published time slot. I certainly recommend.”

Helpful Report

Posted 2 months ago

Hi, Thank you for your feedback! We’re delighted to hear you found the website easy to use, the pricing clear, and that your parcel was collected on time. We really appreciate your recommendation and are glad your experience was a positive one. All the best, PD Support

Posted 6 hours ago

ParcelDirect.ie is rated 4.5 based on 3,552 reviews