ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.52

4.5 Rating 3,523 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,523 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order ID: PD1561783 I booked and paid Parce Direct to collect three parcels from Drillvent Whites Cross Starinagh on, Tuesday 25/11/25. They told me that they would be collected the next day "Wednesday" between 9.30am and 5.30pm. I waited in all day so as not to miss the courier. They did not call to the house and they did not ring me. I phoned the next day to see what happned. I spoke to a man who said that the courier called at 4.30 and got no reply. He said that they would be collected that day Wednesday, no body called. As a result i had to pay another courier to make the delivery. I would like a refund ASAP. Total e58.49”

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Posted 4 weeks ago

“An easy fix when your stuck with a parcel and you don’t want to pay crazy money parcel direct always give loads of options for dates sizes and money”

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Posted 1 month ago

“I recently sent a parcel of christmas gifts (11Kg)through ParcelDirect from Ireland to Italy. The company ensured careful handling and delivery of the gift items Offering clear tracking that keeps you informed of the progress. It was reassuring to know that the timely and secure delivery of gifts around this festive time were safe especially for the grandchildren! I will certainly use Parcel Direct in future”

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Posted 1 month ago

“really easy to deal with!”

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Posted 1 month ago

“Great service all on time and as per their advertising”

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Posted 1 month ago

“Booked and paid for 2 parcels for collection and delivery. Now a week later and 10 phone calls deep but still no sign of collection. AVOID AT ALL COST”

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Posted 1 month ago

“A modern sophisticated and user-friendly system that makes shipping easy! What more could a sender ask for ... great service. Thank you”

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Posted 1 month ago

“noone came to collect the parcel. Not one call, not one email to advice and no reply to my email. lost money, expensive and still no reply”

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Posted 1 month ago

“I'm using the service for the first time. I'm only sending for now. I hope everything will be quick. If everything goes well, I'll be using the service all the time.”

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Posted 1 month ago

“Excellent to deal with, very straightforward and very reasonably priced! Would highly recommend!! Thank you!”

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Posted 1 month ago

“Easy to understand the instructions given”

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Posted 1 month ago

“Excellent service. Have used Parcel Direct for a long time now and it's the most simple way to ship abroad. Multiple providers and options to choose from. Never had an issue with shipping either.”

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Posted 1 month ago

“Service was very accessible and easy to use, however I have not received my shipping label, only an instruction sheet on how to attach the label I don’t have and the packet is due to be collected tomorrow morning!”

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Posted 1 month ago

“Hi i was amazed how easy it was to use this service to send a birthday card to my son. It is brilliant as the postal service ice in Canada is not great and currently on strike atm. So a big thankyou and lo f may it continue.”

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Posted 1 month ago

“Just used parcel direct for the first time, collected our parcel in the UK and delivered to co Kildare , we used standard shipping and it only took 3 days to arrive and the price was by far the cheapest we could find. We will Definitely be using this parcel direct for all deliveries”

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Posted 1 month ago

“Thank you for being here.”

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Posted 2 months ago

“As a person whom never sent a parcel on my own to another country, I found this process very easy and would highly recomend to anyone.”

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Posted 2 months ago

“In my experience the service was very good. Good communication along the way and the parcel was delivered timeously. As a courrier company they delivered what they set out to do. Excellent!”

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Posted 2 months ago

“I used ParcelDirect for the first time today. Super efficient service and very user friendly. I would defintely use again and recommend to others. I also found it very reasonably priced. 5*”

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Posted 2 months ago

“quick and easy”

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Posted 2 months ago

ParcelDirect.ie is rated 4.5 based on 3,523 reviews