ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.53

4.5 Rating 3,468 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,468 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 24th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast delivery”

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Posted 1 month ago

“Great to deal with, they were so helpful when we were trying to sort out customs.”

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Posted 1 month ago

“Couldn't open a gate into the property. It is closed because it's a farm with sheep Disappointing didn't even ring me”

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Posted 1 month ago

“Excellent easy and reasonably cheap process booking to be collected and delivered. I will be using this service again and recommending it to everyone”

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Posted 1 month ago

“Staff collecting and delivering are friendly. Parcel arrived promptly”

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Posted 1 month ago

“Great service Hassle free and on time”

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Posted 1 month ago

“ParcelDirect were fantastic. The parcel arrived in Australia within 8 days and courier did not drop parcel outside door ( unlike other delivery services) until the recipient was at home.”

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Posted 1 month ago

“Horrible service No communication No answer on the phones for help Basically turned away my centra and told they can’t take my parcel they don’t accept this after spending 70€ to drop off”

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Posted 1 month ago

“Very easy to book online. Polite drivers, online tracking. Great service”

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Posted 1 month ago

“Opted this option for the first time but had a terrible experience. No communication regarding pickup cancellation and rescheduling. Request for refund.”

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Posted 1 month ago

“Excellent service . So far I am really happy to service and perfect time . thanks ..👍👍”

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Posted 1 month ago

“Fast and competitive prices”

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Posted 1 month ago

“Ordered a parcel collection from Portugal to Ireland. Label came out incorrect but lovely gentleman in customer service fixed everything and now my parcel is on the way! Great service, good value, excellent 👍”

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Posted 1 month ago

“Brilliant service, quick and efficient. I had change the date of my chosen pick up and it was no problem and dealt with very easily and quick”

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Posted 1 month ago

“Parcel collected from my door step, delivered following day, intact. It was also easy to track.”

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Posted 1 month ago

“Great service. will use again.”

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Posted 1 month ago

“👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻”

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Posted 1 month ago

“I left an envelope with important documents in a baby changing suite in Athlone Town Centre. The centre team was great first and found it! Then I used ParcelDirect to get it picked up and delivered to Galway. It was completely hassle free, no phonecalls from the courier not being able to find it etc. It was delivered the next morning after pick up. It was a very reasonable price too. I highly recommend this service!”

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Posted 2 months ago

“I chose the option to leave my package at a drop off where they were to collect it and I was called a couple days later to say they don’t work with your company. The address you gave me so I want a refund or you collect the parcel from my address”

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Posted 2 months ago

“Excellent service all round. Will definitely be using them again for all my parcels going to NewZealand”

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Posted 2 months ago

ParcelDirect.ie is rated 4.5 based on 3,468 reviews