ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.52

4.5 Rating 3,523 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,523 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service Hassle free and on time”

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Posted 5 months ago

“ParcelDirect were fantastic. The parcel arrived in Australia within 8 days and courier did not drop parcel outside door ( unlike other delivery services) until the recipient was at home.”

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Posted 5 months ago

“Horrible service No communication No answer on the phones for help Basically turned away my centra and told they can’t take my parcel they don’t accept this after spending 70€ to drop off”

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Posted 5 months ago

“Very easy to book online. Polite drivers, online tracking. Great service”

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Posted 5 months ago

“Opted this option for the first time but had a terrible experience. No communication regarding pickup cancellation and rescheduling. Request for refund.”

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Posted 5 months ago

“Excellent service . So far I am really happy to service and perfect time . thanks ..👍👍”

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Posted 5 months ago

“Fast and competitive prices”

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Posted 5 months ago

“Ordered a parcel collection from Portugal to Ireland. Label came out incorrect but lovely gentleman in customer service fixed everything and now my parcel is on the way! Great service, good value, excellent 👍”

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Posted 5 months ago

“Brilliant service, quick and efficient. I had change the date of my chosen pick up and it was no problem and dealt with very easily and quick”

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Posted 5 months ago

“Parcel collected from my door step, delivered following day, intact. It was also easy to track.”

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Posted 5 months ago

“Great service. will use again.”

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Posted 5 months ago

“👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻”

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Posted 5 months ago

“I left an envelope with important documents in a baby changing suite in Athlone Town Centre. The centre team was great first and found it! Then I used ParcelDirect to get it picked up and delivered to Galway. It was completely hassle free, no phonecalls from the courier not being able to find it etc. It was delivered the next morning after pick up. It was a very reasonable price too. I highly recommend this service!”

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Posted 5 months ago

“I chose the option to leave my package at a drop off where they were to collect it and I was called a couple days later to say they don’t work with your company. The address you gave me so I want a refund or you collect the parcel from my address”

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Posted 5 months ago

“Excellent service all round. Will definitely be using them again for all my parcels going to NewZealand”

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Posted 5 months ago

“Easy to book collection & delivery of the box.”

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Posted 5 months ago

“Good prices and easy to use however many of the drop off locations on the website do not actually take Parcel Direct packages, I had to go to many many different locations to find the right store. Would appreciate if you update your locations map please! Otherwise all good”

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Posted 5 months ago

“I never really got into the internet age ! But your site is so easy to use. I will definatly use Parcel Direct again !!!! Thank you”

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Posted 5 months ago

“Very happy with the service except for when I was entering a phone number your system insisted on changing the code according to the address which is of no use to anyone because it's incorrect plus no contact since pick up as to where it is now as I haven't tracking number??!”

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Posted 5 months ago

“I like it , fast and safe”

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Posted 5 months ago

ParcelDirect.ie is rated 4.5 based on 3,523 reviews