ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.53

4.5 Rating 3,404 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,404 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 24th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service! A nice and easy way of seeing the cheapest courier options all in one place.”

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Posted 4 months ago

“Quick and Easy to use. Might need to look at the contact details/options - I was unable to put an alternate prefix number to the destination country.”

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Posted 4 months ago

“great service, easy to use, especially the ability to see the various service provider options and costs at a glance”

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Posted 4 months ago

“Complete waste of time with this crowd ,Booked a parcel , wasn’t collected , promised a refund that never arrived . Had to open credit card charge back. More clowns that Tom Duffys circus”

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Posted 4 months ago

“Very easy to send internationally, from finding the best courier deal to final collection from it.”

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Posted 4 months ago

“Worst so called courier I have ever come across!”

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Posted 4 months ago

“Very easy to follow instructions on packaging. Labels printed ready for collection next week. Hoping parcel arrive safely to U.K. next week 👏”

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Posted 4 months ago

“6 weeks later my overnight parcel still hasnt arrived...and I was hung up on when I called to query where it was”

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Posted 4 months ago

“Happy with their service, website is easy to navigate, would recomend and will use them again.”

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Posted 4 months ago

“The service is seamless”

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Posted 4 months ago

“Very easy to use, cheap rates. I found the service i needed for a good price.Recomend.”

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Posted 4 months ago

“Fast and reliable service, arrived exactly as I sent it. Tracking was simple and informative.”

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Posted 4 months ago

“Have booked next day pick up and onto 3rd day and no one has came to collect.”

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Posted 4 months ago

“Easy to use and competitive pricing. Will use services again.”

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Posted 4 months ago

“My parcel got lost on summertime, had to buy again all my clothes, spent a fortune in phone call from abroad to spoke with the company. Costumer service very nice but little helpful. Slow or no reply to emails. Still waiting for a refund.”

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Posted 4 months ago

“The product is amazing. It's great to work with this product. For me there is no better cleaning agent, I recommend it.”

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Posted 4 months ago

“The worst courier I ever come across. Worst customer service, where my package? Its been 4 weeks, its supposed to be an overnight service. Lied to me multiple times... You'd be better off throwing your package in the river than giving it to these guys to deliver.”

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Posted 5 months ago

“Courier was helpful and friendly, parcel was taken and delivered with no hassle”

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Posted 5 months ago

“Excellent service....its fabulous to be able compare courietr services. Excellent advice given when one courier couldnt collect my parcel..very efficient service.”

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Posted 5 months ago

“The staff helped me when I had enquiries and gave me good and competitive rates the only reason I gave them 4 stars was because GLS let them and myself down when they didn't collect my parcel which delayed me. When I called to ask about it the staff over at parcel Direct were a great help and my package was collected at the time the stipulated. I would use them again, no problem. :-)”

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Posted 5 months ago

ParcelDirect.ie is rated 4.5 based on 3,404 reviews