ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.53

4.5 Rating 3,490 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,490 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 24th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company with excellent customer service”

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Posted 4 months ago

“Large parcel down for collection today told be collected between 9am and 5.30 pm waited in all day never collected. There's your review you asked for thanks for nothing”

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Posted 4 months ago

“Parcel Direct are very easy and very helpfull to deal with I rang about a pallet pick up and they help in every way booking on line is easy and quick also will definitely use them again and recommend to other people”

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Posted 4 months ago

“4x days for a parcel from ureland to germany. Great job!”

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Posted 4 months ago

“Fantastic service and value for money...not always found in this busy world but I'll know who to ask next time I need a fast, reliable courier who won't take advantage of my pocket! Thanks Parcel direct.”

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Posted 4 months ago

“very easy to deal with and supremely reasonable, delighted with the service, five stars, thank you”

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Posted 4 months ago

“Great service from parcel collection to delivery. all in due and affordable price.”

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Posted 4 months ago

“Very happy with service. Simple and east process to follow. Driver arrived in times stated and collected parcel. I would recommend to friends.”

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Posted 4 months ago

“Have used this twice in the past week and the website is very user friendly. Had items to send to the UK from Ireland and both items breezed through customs. Excellent Customer service. There is someone at the end of the phone if you need them. Will definitley use again.”

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Posted 4 months ago

“Efficient and affordable service”

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Posted 4 months ago

“Quick simple and hassle free! Was able to send a package internationally at a low price and also was picked up from my door so I didn’t have to do anything! Would highly recommend.”

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Posted 4 months ago

“I found ParcelDirect.ie very easy to send my document to Mainland China. Straight forward step by step process . In addition an excellent tracking system. I will be using ParcelDirect.ie again.”

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Posted 4 months ago

“Fantastic service! My very sick sister in Munich received her package literally 10 hours after being picked up in Naas- So very grateful to Parcel Direct- Fast efficient and great price- I'll be using you again for sure Frances 🙏”

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Posted 4 months ago

“Good system to compare the best shipping options for private customers”

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Posted 5 months ago

“I would highly recommend Parcel Direct who are excellent and so professional. I booked this service for the first time very recently to collect an item purchased in the UK for delivery to Ireland and was so impressed with excellent customer service. There is an online form to fill out which is easy to follow. and Michael in parcel direct was so helpful and courteous answering any query I had in relation to the online form as this was my first time booking Parcel Direct but the online form is easy to follow.. They print the shipping label forwarding to the collection address in the UK very promptly and organising collection by the courier. I had a choice of when item was to be collected choosing next day. The courier collected item early next morning. The cost was very reasonable and was delighted to receive my package so quickly without any issues. I was so impressed with Parcel Direct and would book them again in the foreseeable future. I seldom write reviews but Parcel Direct are excellent.”

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Posted 5 months ago

“Highly recommend this service, I sent a parcel to canada from Ireland with ups on Tues and they received it on the Fri.”

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Posted 5 months ago

“Excellent service would highly recommend them.”

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Posted 5 months ago

“It was really easy to use Parcel Direct service. It was my first ever booking and parcel delivery and I liked that everything was very explanatory.”

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Posted 5 months ago

“I watched the driver throw my package out his window and I have it recorded on camera. What a terrible service. Complete and utter laziness. Package was soaking wet!”

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Posted 5 months ago

“Fast & efficient - happy to answer a phone call too which is bonus points!!”

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Posted 5 months ago

ParcelDirect.ie is rated 4.5 based on 3,490 reviews